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True Toys Reviews

4.6 Rating 11,027 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 11,027 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“I was happy with the items I ordered and they were a lot cheaper than other places. The delivery was late but that was entirely down to the delivery company as the tracking showed. It also arrived in a damaged box but the items were fine,that's also the delivery company. I will definitely order from Bargain Max again.”
Helpful Report
Posted 1 year ago
“Quick, reliable service, no problems, brand new packaging and game.”
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Posted 1 year ago
“Good prices and delivery.”
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Posted 1 year ago
“No complaints at all about Bargain Max's service - time between order and dispatch was quick. But not impressed with choice of Yodel as delivery agents -- they sent out incorrect messages about delivery day and time and ended up delivering the day after they originally stated causing considerable inconvenience.”
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Posted 1 year ago
“Product came well packaged. Gutted as found it cheaper in a local shop the same week.”
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Posted 1 year ago
“Good service, quick delivery good price and kept up to date. What more could I as for?”
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Posted 1 year ago
“the items I ordered arrived within the given time scale and were well packaged - I was disappointed they were smaller than I expected but I expect the recipients will enjoy the items when I give them as gifts”
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Posted 2 years ago
“I order the barbie surprise box for my daughters birthday it turned up in real good time so that's a good start but I must say I was a little disappointed as it came in a small size box with the items packed in and I wouldn't say the content was worth 25 I could have got the items cheaper buying them separately, the advertised picture of the website was very different to what arrived, but my daughter was happy and that's all that matters”
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Posted 2 years ago
“I was overall pleased with my purchases but as I’ve put them away for Christmas I don’t know how pleased my grandchildren will be with them.”
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Posted 2 years ago
“Good price and not long till delivery, will definitely use again”
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Posted 2 years ago
“Excellent toy. Exactly as described and lots of fun for a young Ghostbusters fan. Variety of settings and hours of fun”
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Posted 2 years ago
“All was ok no issues at all”
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Posted 2 years ago
“My parcel was dropped off at 12.58 today no one knocked just left behind bin noticed email at 17.50 as I been decorating all day went out and parcels gone been stolen I would like a refund and you sort out amazon the employee didn't even attemp to knock I would like refund to card used.”
Helpful Report
Posted 2 years ago
Hi, Thanks for taking the time to leave a review, We are sorry to hear your order hasn't been received, please send over an email including your name and order number to support@bargainmax.co.uk so we can open an investigation and get this resolved for you. I do apologise for the inconvenience caused. Many Thanks, The customer service team.
Posted 2 years ago
“Not a fault with the products but more with who they use as a courier. Box arrived destroyed and showed my daughter the presents for her birthday.”
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Posted 3 years ago
“Such an ease of navigation of thier website. Ease to order and payment types available. We were kept informed from the initial order to the actual delivery, which was without doubt very quick indeed. One item appeared to have had a label removed from the packaging, this was evident by cardboard having had the outer layer removed, but rest of packaging appeared to be fine, there was also part of another label stuck beneath our address label. One end appeared to have been re-taped also. On opening one package all was OK, second was not, it looked as though somebody had repackaged and returned, but to be honest with a quick check glance this could have been missed, the items required removing from the box to actually see they had been rebagged. Items are damaged though. Very quick response from Bargainmax. So excellent customer service.”
Helpful Report
Posted 3 years ago
Hi, Thank you for your review. I am sorry your items arrived damaged but glad to hear our customer service team acted quickly and got the matter resolved for you! Thank you, Bargain Max
Posted 3 years ago
“Iv used you for so many birthdays and Christmas’s over the years never once had a problem the only thing I would say though is that you could do better on is the delivery time and updates! This would make you a 10/10 right now your more of a 7/10 as the delivery time is abit long and dragged out compared to other companies Iv used. But still a good genuine company that has amazing bargains 👍👏🏻”
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Posted 3 years ago
“Never heard of this site so thought would give a try. Will definitely use again. Packaged and delivered amazing, although it is longer delivery times then most. Prices really good everything in stock unlike most sites.”
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Posted 3 years ago
“Definitely not going to listen to bad reviews again, was thinking I’ve been ripped of but in all fairness they was just behind on delivery’s , received all my toys I ordered and all in perfect condition boxed up nice and very happy will definitely order again sorry for being impatient and not giving yous time 😀 thank you”
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Posted 4 years ago
“Swift delivery”
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Posted 4 years ago
“Bought this for my grandaughters birthday, she loves it :)”
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Posted 4 years ago
True Toys is rated 4.6 based on 11,027 reviews