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True Toys Reviews

4.6 Rating 10,939 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Great price and free delivery. Can’t go wrong. Well done BargainMax!
Helpful Report
Posted 5 years ago
One order went great, second one they just decided to cancel without volunteering an explanation. When I questioned it they said that the offer price that I bought the item for had been incorrect, pretty disappointing; if you advertise for a certain price I think customers should expect to receive the item when they pay that price, but perhaps I'm old fashioned....
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Posted 5 years ago
Good prices and quick delivery. Only downside was that the colouring pencils in with my order were open and all over the delivery box with the other items. Apart from that everything was fine
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Posted 5 years ago
My item was lost in the post and have been sent a second item I am waiting to receive so currently not a great customer service
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Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 5 years ago
Very good service. Toy arrived very quickly and well packaged.
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Posted 5 years ago
As this was a Christmas present for my Grand niece, I cannot comment on the toy. however the service and prompt delivery was excellent and appreciated.
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Posted 5 years ago
My Order never arrived which was very disappointing as it was a Birthday gift.
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Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 5 years ago
Good pricing and website easy to use. Next day delivery took longer than expected... but that could have been due to the pandemic etc. Would definitely buy from here again.
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Posted 5 years ago
I have ordered a fair few times from bargainmax and I honestly love all the products. They are excellent quality, brilliant prices and always delivered fast and safely. Definitely recommend anyone purchasing from here and will be getting more myself. Thank you
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Posted 5 years ago
Good prices and quick delivery I always use bargain max for gifts. Would recommend
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Posted 5 years ago
Thanks for asking. I did email you 11 days ago but I've had no reply, which has contributed to the rating I've given. Please see below for a copy of the email sent: Justin Kingseller Thu, 3 Dec, 12:07 (11 days ago) to support Good afternoon, I placed my first order with you (please see order below) and was offered free next day delivery. It arrived this morning - not what had been offered and a disappointing experience. Why offer it and set those expectations? Kind regards, Justin Kingseller
Helpful Report
Posted 5 years ago
Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks
Posted 5 years ago
Bargain price for a Disney Princess doll. Our Grand-daughter will love it. Delivery was free and quick.
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Posted 5 years ago
Yeah good product thanks
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Posted 5 years ago
A bit smaller than I was expecting but the grand daughter still loved it
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Posted 5 years ago
Really fast delivery, well packaged, best price found online.
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Posted 5 years ago
Easy to use website, order arrived very quickl. Looks like a good quality toy and value for money. Thank you
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Posted 5 years ago
Toys were in perfect conditions. Delivery was very fast. Recommended.
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Posted 5 years ago
Everything was what I wanted, just one thing out of stock. Arrived in good time and packaged well
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Posted 5 years ago
Very happy with my parcel good service
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Posted 5 years ago
Amazing service, I will order again soon. Thanks
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Posted 5 years ago
True Toys is rated 4.6 based on 10,939 reviews