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True Toys Reviews

4.6 Rating 10,919 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Great prices and fast delivery!
Helpful Report
Posted 4 years ago
Prompt delivery but Paw Patrol car very flimsy and fell apart. I managed to put it back together but disappointed in quality.
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Posted 4 years ago
Good quality products great delivery time
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Posted 4 years ago
Arrived on time good quality would definitely recommend them
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Posted 4 years ago
Don’t think I’ll be using again. Delivery times to long and when I emailed no one bothered to reply.
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Posted 4 years ago
Hi Luke , I am very sorry to hear that you felt we had not responded. We have reviewed our connections and have not found any emails from you at all. Our system does tag all order connections so I am sorry that we have not received your communications. I can see that you did have a longer delivery time that we would have hoped but can see that it has been delivered successfully. If you need us again please do email support@bargain max.co.uk we always will try our utmost to resolve any problems encountered. Many thanks Bargain Max customer care.
Posted 4 years ago
Love everything I order my kids were so happy with they birthday present
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Posted 4 years ago
Quick and easy to use. Really good prices. Delivery as stated.
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Posted 4 years ago
Excellent all round
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Posted 4 years ago
Well packaged, brilliant gift.
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Posted 4 years ago
Great service fast delivery
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Posted 4 years ago
Great service
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Posted 4 years ago
Quick delivery
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Posted 4 years ago
Very happy with my purchase. A smooth transaction and prompt delivery
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Posted 4 years ago
Very good value, the toy arrived quickly and well packaged.
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Posted 4 years ago
Very happy with the cars but packaging is disappointing
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Posted 4 years ago
Ordered princess castle for my granddaughter, excellent service and value for money. She absolutely loves it
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Posted 4 years ago
I’ve been waiting on an order fir a long time, I have emailed you , also messaged on fb to which my messages are constantly being read and ignored ! Customer service is abysmal!
Helpful Report
Posted 4 years ago
Hi We do apologise that you felt this way. We do try our utmost to ensure that our lines of communication are clear and have requested preventative measures internally regarding messages showing read when not dealt with. I understand that you have had your matter fully resolved by the service team on Friday. Any issues at all please do not hesitate to connect with us on support@bargainmax.co.uk Many thanks Customer care @ Bargain Max
Posted 4 years ago
Service exceptional my purchase is a Xmas gift havnt opened sure it will b fine many thanks
Helpful Report
Posted 4 years ago
oThis Sylvanian house looks ideal. It has not yet been given to the birthday girl but I know she will love it. I couldn't resist it at the price you were asking....a real bargain!
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Posted 4 years ago
Very good service was delivered very quickly
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Posted 4 years ago
True Toys is rated 4.6 based on 10,919 reviews