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Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

4.9 Rating 628 Reviews
100 %
of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Company Reviews Metrics Info
4.9
Based on 628 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 18th May 2024
Christine D
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st March 2024
Antony L
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st March 2024
Antony L
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st March 2024
Antony L
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 8th February 2024
Clive S
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 31st January 2024
Tori B
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 31st January 2024
Tori B
412
Anonymous
Anonymous  // 01/01/2019
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Keith G
Verified Buyer
“My wife and I have just returned from an Aurora Short Break in Lapland to celebrate a special anniversary. It was our first proper holiday since the pandemic started and our first time into the Arctic Circle so we were a little apprehensive about all the travel plans. We needn’t have worried at all as the whole Baltic Travel team, especially Inga who dealt with us throughout, put together a seamless package that meant everything was arranged for us from flights and transfers to accommodation and adventure activities. There was even a little anniversary gift waiting for us in the hotel room which was a nice touch. Unfortunately the Northern Lights didn’t show up but that just gives us a good reason to go back to Lapland and when we do it will definitely be with Baltic Travel.”
Helpful Report
Posted 2 years ago
Jonathan B
Verified Buyer
“We are back from what can only be described as the most amazing holiday to Iceland! Everything about the trip was spot on... the transfers, hotels, tour, food and not forgetting our brilliant tour guide Martina! She was great fun and incredibly knowledgeable about the country and added that extra dimension to the whole experience. We were also saw the Northern Lights, which was magical and certainly added the icing to the cake. This was our first 'proper' holiday tour and we were fortunate to have a lovely group of people to share these experinces with. We felt that group size of 15 was good as there were not too many of us. We have been lucky enough to have travelled in Scandinavia, as well as other countries for both summer and winter holidays, but without doubt, Iceland brings something very unique to a holiday experience. It is a breath-taking combination of beauty and barren lava fields and we will most definitely be returning, as there is still so much more to see and experience.”
Helpful Report
Posted 2 years ago
Anne-Marie H
Verified Buyer
“From start to finish, Baltic Travel did everything in their power to make our once-in-a-lifetime trip to Svalbard just that. They were more than happy to tailor our itinerary to exactly what suited us and we were given first-hand experience-based recommendations and advice. When difficulties arose, such as our first choice of accommodation not being available and flights being cancelled, they quickly sorted everything out for us, with no hassle. Every aspect of our holiday was taken care of and detailed information was given to us regarding where to be and at what time. I would definitely recommend Baltic Travel.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent and lovely experience . People are lovely and friendly. Everything was so smooth and the travel agency made sure of all details”
Helpful Report
Posted 2 years ago
Ciska G
Verified Buyer
“We have just returned from THE most amazing 3 full days in Tromso, Norway. Our amazing holiday involved such wonderful adventures. It started off with snowmobiling through such beautiful landscape. The team made our day so much fun. Driving the snowmobile was fantastic and safety was paramount. After our ride (two on one bike) we were provided lunch in the on site lavvu which was so cozy. All the winter clothing was provided and good quality so we were never cold. Next up was chasing the Northern Lights. Again our guide was so knowledgeable and we didn’t stop until we got THE picture. It was a long day but so worth it. The reindeer sledding was fantastic. It was like something out of a movie. We were individually snuggled up in blankets in our sled and I was lucky enough to have a reindeer run alongside me. He was eventually moved to the front as the lead reindeer was in a ‘bad mood’ and didn’t feel like pulling! We had the pleasure of feeding all the reindeer after which was up close and personal! They aren’t shy! It was so much fun. Lunch served again in a lavuu where we learned about the Saami culture. It was fascinating. Alaskan husky sledding the next day and what an absolute treat that was. We think this was the highlight for us because you had real hands on opportunities with them. They crave attention so naturally we spent a lot of time giving each a cuddle and attention. I got to harness one of the huskies due to go out pulling. Again lunch served in a lavvu. The encampment was like a winter wonderland. All of the guides at each activity were outstanding with their knowledge, incredibly fun and made the days relaxed. From the outset of asking Baltic Travel to put together an itinerary to the time we returned, everything ran smoothly. The communication was extremely good proving any necessary updates. The hotel was perfect and served cake and coffee/tea in the afternoons which was lovely relaxing on the sofas after a full on fun morning. We made use of the sauna and enjoyed walking around the town. Fantastic fish restaurant right next to the hotel and view of the harbour from our room. Could not fault our tremendous holiday and feel so grateful we got todo some amazing activities and have some wonderful memories of our adventures. Please pass on our thanks to Daina and all the tour operators used.”
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 20th January 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 20th January 2022
Helpful Report
Posted 2 years ago
Louise P
Verified Buyer
“Laura at the Baltic Travel Company was exceptional in her ability to source, book and manage our trip to Norway. There were anxieties on my part due to Covid testing etc and she was always on hand to reassure and advise. I cannot recommend this company enough and I will definitely be using again.”
Helpful Report
Posted 2 years ago
Shiu W
Verified Buyer
“My tour planner (Inga) was extremely helpful every step of our Iceland trip planning. Timezone (GMT vs US EST) wasn't much of an issue.”
Helpful Report
Posted 2 years ago
Vivien C
Verified Buyer
“After booking the trip to Finland over a year ago and being prevented to travel because of Covid restrictions, the persons I dealt with were incredibly helpful and informative throughout the whole process. Eventually, when the trip dates came I was unable to go, but I was able to be replaced with my son in law who went along with my daughter and my granddaughter. These changes were made easy and stress-free by the agents. The family had the most wonderful time, everything went smoothly. I would not hesitate to recommend this company and will most certainly be using them again.”
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 18th January 2022
Helpful Report
Posted 2 years ago
Carol
Verified Buyer
“Traveling during this pandemic seemed out of question for a while. This short trip out of Kuwait for a few days did make it worth the wait of 2 years of not traveling. Last-minute we decided to look out for places to visit during Christmas. We found Baltic Travel while researching on Google and Laura came to our rescue immediately. She was extremely responsive and provided us with a reasonable package during our short stay in Finland. Our entire trip in Rovaniemi (including flight, airport transfers, hotel and excursions) was handled by Baltic Travel. She even had a small surprise waiting for us when we did the Santa Claus tour which was extremely thoughtful of her. The trip was reasonably priced and well-coordinated. Everything was on time and as per our itinerary. She even went out of her way to sort out travel restrictions with the Finnish immigration and kept updating us with changes immediately. Thank you Baltic Travel and Laura Halmela in specific for making this trip a memorable one even during this pandemic. Wishing you a blessed 2022 :) and looking forward to planning more trips together.”
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 2nd January 2022
Helpful Report
Posted 2 years ago
Angela M
Verified Buyer
“Thank you to Baltic travel for a wonderful holiday in Sweden. You were so helpful right from our first inquiry through to the last minute travel requirements. The hotels were great. All the travel arrangements worked well. You put together an excellent itinerary for us based on our requests. We all really enjoyed the holiday. This was our third family holiday organised by Baltic travel, we have recommended them to our friends and would highly recommend them to other travellers.”
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Posted 2 years ago
Liz F
Verified Buyer
“Amazing support in this difficult time - Daina has been our angel - putting up with our ever-changing requirements. Nothing was too much trouble. Kept us informed at all times of legal requirements and/or changes to expect whilst we were away - thank you so much for this extra peace of mind! We will certainly use them again in the future.”
Helpful Report
Posted 2 years ago
Darlene G
Verified Buyer
“Our family had a terrific time! The staff at the Muotka resort were all very friendly and accommodating. All of the activities were optimal and we felt very well taken care of. Laura at Baltic Travel did a wonderful job helping us to organize the trip and respond promptly to all our questions.”
Helpful Report
Posted 2 years ago
Mario F
Verified Buyer
“very pleased with the positive outcome of seeking the advice and experience of BALTIC TRAVEL of UK. I and my wife are maltese nationals and love to travel and experience new destinations like the trip to the arctic region we've just made. we were given the best recommendations like type of hotels, modes of transport and excursions. they are professional people and i would like to thank laura for her patience , as i rate myself as a demanding client. TOP NOTCH IN ALL RESPECT”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I travelled to Latvia and Lithuania on a custom-made pre-Christmas trip, organised by Daina. I have previously visited Tallinn quite a few years ago and was keen to complete the triangle. Everything was super well organised and Daina was able to put together an itinerary that included going to see the secret Soviet bunker at Ligatne. This was the highlight of my trip so I was really excited to be able to include it. I really enjoyed my walking tours of Riga and Vilnius - there was enough time with the guide to get lots of useful Soviet history info, but not enough that it was intrusive to my day. I am somebody that usually books everything independently, because I don't like being herded around like a sheep on an organised tour. Given then pandemic, you really need the extra flexibility of having an ATOL bonded trip, so that if things change it can be moved or refunded - I was really glad that I had this as the situation is changing fast again at the moment! I will definitely be using BTC again - I have plans to get to the Nordics and to Georgia asap.”
Helpful Report
Posted 2 years ago
Catherine C
Verified Buyer
“I looked for trips to Norway and found a few interesting ones, but Baltic travel were brilliant adding the train trip I wanted advising on excursions and booking all the travel was booked for us and loads of breakfast to set up the day, have recommended to my family and would highly advise if u u fancy Norway these guys will organise everything and really good price, also always at end of the phone”
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th December 2021
Helpful Report
Posted 2 years ago
Alex
Verified Buyer
“In these troubled times you need a caring and professional company to look after your needs and in Inga from Baltic Travel we found just that. Our trip was perfectly catered to our needs and little niggles like how do i get from the airport to the hotel evaporated due to a car being laid on. The whole package was excellant value for money especially when we discovered that the hotel we stayed in ( and was recommended by Inga ) had hosted not only The Queen but Jon Bon Jovi. Exceptional guidance resulted in a perfect pre Christmas break.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Inga from Baltic Travel Company planned a fantastic girl’s holiday to Poland! We asked for a loaded itinerary full of tours, cultural activities and a spa day that she delivered beyond our expectations! The hotel that she booked was a beautiful boutique hotel located in a historic building, in the heart of Kraków. The restaurants were lovely! Our local guide Anna had a charismatic personality and was extremely knowledgeable of the area. She looked after us all holiday and was so good! We have no complaints about this holiday, it was so fab! We can’t wait to book with Baltic Travel Company again!”
Helpful Report
Posted 2 years ago
Emily
Verified Buyer
“My husband and I recently used Baltic Travel Company for our honeymoon to Iceland. We cannot thank them enough for making our getaway so special- every step of the way they were so helpful, and no question or request was too difficult for them. We’d like to give a special thanks to Inga for all her hard work, as well as her kindness. We highly recommend Baltic Travel Company to anybody looking for a fun and exciting holiday!”
Helpful Report
Posted 2 years ago
Carole
Verified Buyer
“We booked our trip with Inga and she provided an excellent service from start to finish creating a holiday to suit us and she was always accommodating when we needed to change our itinerary. Our trip to Iceland was one of our best holidays yet! The sights were amazing and we even got to see the northern lights and humpback whales! Would definitely recommend Baltic Travel and we will be using them again! Thank you so much.”
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th November 2021
Helpful Report
Posted 2 years ago
Alex F
Verified Buyer
“Had an awesome time in Tromso thanks to Inga. She was knowledgable, supportive and we really felt she took the time to craft a trip that really met our needs! Will definitely book again with the Baltic Travel Company.”
Helpful Report
Posted 2 years ago
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 628 reviews
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