Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 839 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

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4.9

Based on 839 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th August 2026

Audrey C

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 18th July 2026

Alan C

666

Anonymous

Anonymous // 01/01/2019

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“We have just come back from a wonderful trip to the Lofoten Island in Norway. The trip was very well organised by Mark and everything went really smoothly. We don’t usually use travel companies to book our holidays but I am really glad we did as we felt we stayed the right amount of time in each region without too much driving around. We were also keen to include some golf as part of our Lofoten experience and the combination of golf and hiking was a success. I would highly recommend Baltic to anyone who want a personalised trip to Norway.”

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Posted 23 hours ago

“Thanks I had a lovely time. The tour was very well organised and everything went like clockwork. Also, such good value with a lovely choice of hotels. I hope to travel with you again. ”

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Posted 2 days ago

“We had a recent trip to Greenland. Excellent attention to our requirements and good local knowledge. When flights didn't go to plan (which seems to be common in Greenland) they were immediately contactable and helpful with alternative arrangements. We would certainly book with Baltic Travel again.”

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Posted 1 week ago

Thank you Harvey! The weather can cause flight delays to Greenland, but thankfully not that often. We're glad to hear that you had a great time and I hope that we can help with your next adventure.

Posted 6 days ago

“We have been treated extremely well by Mark. We needed to change things around a bit and he sorted things brilliantly. The trip was excellent for us enabling us to look at a lots of wildlife as well as others things. Using the train worked well, the trains were reliable and comfortable. The overnight train was as expected, 'compact' but the beds were comfortable. Overall a great trip. Thank you .”

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Posted 3 weeks ago

Hi Alan - thank you for your review and photos. I am glad that you had a great trip and didn't mind adapting to avoid a pesky music festival. I hope that we can help you again in the future.

Posted 3 weeks ago

“I had an excellent experience booking my trip to Estonia with Baltic Travel Company. From the very beginning, Laima provided outstanding personal service, carefully tailoring the itinerary to my preferences and ensuring every detail was organised perfectly. Tallinn was a fascinating city with beautiful medieval architecture, while Pärnu was a wonderful surprise—peaceful, elegant and ideal for relaxation. Following Laima's recommendation to stay at Villa Ammende Hotel made the trip truly special. It is one of the most beautiful boutique hotels I have stayed in, with exceptional service and a unique historic atmosphere. The overall experience was fantastic. The private transfers, guided tours and spa recommendations were all excellent and made travelling completely stress-free. I highly recommend Baltic Travel Company to anyone looking for a personalised, high-quality travel experience. Thank you, Laima, for your professionalism, attention to detail and genuine care. I am already looking forward to my next trip to Latvia and Lithuania with your help. Hisham”

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Posted 3 weeks ago

Hi Hisham, Thank you for taking the time to leave a lovely review - we let Laima know that she did a great job!

Posted 3 weeks ago

“Another great holiday arranged for us by Inga, this time a self drive tour of Iceland. It's a spectacular country with lots to see. We saw humpback whales on a pre-booked whale watching trip from Husavik and an 8am visit to Geysir meant that we were the only ones there to see it erupting. All the travel plans went without a hitch and we'll definitely be back for another Baltic Travel holiday soon.”

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Posted 1 month ago

Thanks Keith. Humpbacks and getting Strokkur Geysir to yourself sounds hard to beat! Inga and the team are on standby for your next BTC Holiday!

Posted 1 month ago

“An Unforgettable Longyearbyen Break! I recently returned from a short holiday to Svalbard booked through Baltic Travel Company, and I had an absolutely fantastic time! This was my second time booking with them (after a wonderful trip to Riga), and their service was top-notch from start to finish. Mark was incredibly helpful when I first approached him about wanting to visit Svalbard. He went above and beyond, coming back to me with various quotes covering different hotels and different months so I could weigh up all my options. As a keen photographer, this flexibility was amazing because it allowed me to pick the absolute perfect time to go. The timing turned out to be incredible for wildlife. I managed to see and photograph Arctic foxes and a great variety of Arctic birds! The hotel Mark set up for me was great, and the breakfast was absolutely amazing (the perfect way to fuel up for a day in the Arctic). Important Tip for Future Travelers: Svalbard has a wonderful, strict local tradition where outdoor shoes are not allowed inside any hotel or your room. You leave your boots at the entrance and can walk into the hotel entirely in your socks or slippers. Because of this, the hotel kindly provides slippers for guests! I brought my own bulky ones along, so knowing this in advance would have saved me some serious packing space. Leave yours at home and use theirs. Baltic Travel booked two brilliant boat trips with Hurtigruten Svalbard for me, both of which offered incredible insights into the local environment: Walrus Safari: This was highly interesting, and the guides shared excellent information about the walruses. The included hot drink and pastry were a lovely, welcoming touch. Just keep in mind that the walruses can be quite far away, so they can be tricky to see clearly (even my telephoto lens was stretching its limits). Another tip: The crew lends out binoculars, but I only realized this toward the end of the trip. Be sure to ask for a pair right at the start. Glacier & Wildlife Silent Cruise: This was the absolute highlight of my trip! I spent my time hopping between the cozy inside benches and the outside deck taking photos. The guides gave fantastic information on local whale types, Arctic birds, glacier formation, and the history of Pyramiden. I rented binoculars from the staff this time, which made a huge difference. The provided soup was lovely, too! Thank you so much to Mark and the team at Baltic Travel Company for organizing such a seamless, photography-friendly, and magical trip. I will definitely be booking with you guys again!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th June 2026

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Posted 1 month ago

Thank for the great review and for sharing some of your photos. It looks like you had great conditions for photography and the Midnight Sun. Looking forward to arranging a winter visit for you!

Posted 1 month ago

“Baltic Travel Company provided us with an excellent, personalised service that gave us the confidence to travel on our own (we're in our 70s) to three Baltic capitals. When we explained that we wanted to vary their standard holiday by flying from Scotland instead of London and spending extra time in one city to reconnect with friends, Daina quickly produced two customised itineraries that fully met our needs, and everything was booked and confirmed within a couple of days. We were provided with tickets and booking documentation, advice on checking in for flights and ferries, websites for finding further information on places to visit, detailed maps and useful apps … and even some informal recommendations on places to eat. Everything went very smoothly, the hotels were very comfortable and well located and the advice was spot on. We had a lovely holiday, walked for miles around some beautiful cities and had a great evening meeting with friends we hadn’t seen for twenty years or so (in a lovely restaurant recommended by Daina). Thank you Baltic Travel Company!”

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Posted 1 month ago

Thank you for your review Iain. The Baltic Capitals really are great aren't they? That's nice to hear that you caught up with some old friends at a restaurant recommended by Daina (who has been here as long as BTC has existed and what she doesn't know about our destinations isn't worth knowing). Hope that we can help you with another trip very soon.

Posted 1 month ago

“We've just returned from a trip to the Baltic States that took in Vilnius, Riga, Tallin and Helsinki. It proved to be an ideal introduction to these beautiful cities with English speaking city guides together with free time for unsupervised exploring. The cities are amazingly different and all are full of charm and interest. There's a lot of travelling but this is offset by well considered breaks with stops at The Hill of Crosses, Rundale Palace (with the best guide you'll ever meet!) and a relaxing 2 hour ferry trip to Helsinki. Optional tours include Trakai village and castle and Laheema National Park amongst others. However, they are very expensive and it might be sensible to consider doing some of them independently. Throughout the tour travel arrangements worked well, hotels were fine and airport transfers worked pretty well despite a small glitch that was quickly resolved. Overall, the tour is a very good introduction to the countries with just the right amount of information about history and geography from a well-informed tour guide and I highly recommend the tour and the company.”

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Posted 1 month ago

Thanks Ed. The Baltic States are an unexpected surprise aren't they? Nice people, architecture and surroundings. We look forward to helping your next trip!

Posted 1 month ago

“Organized a somewhat last-minute 11 day fly/drive tour of Denmark, but it was very hard to find an agency that would work with just Denmark (most pushed just Copenhagen as part of a larger Scandi tour). Mark at Baltic was super helpful, we gave him the vaguest of goals, he came up with a suggested itinerary, which we tweaked, and then booked. Everything went smoothly, great hotel choices -- mid-priced but central and lovely, all over a really perfect trip. Mark was very responsive to our questions and concerns throughout, and we plan to book again with Baltic.”

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Posted 1 month ago

Thanks Susan! That was a nice trip to organise although a big Design event in Copenhagen limited the choices of hotels there. I hope that the Oresund Bridge lived up to expectation! Looking forward to helping you arrange wherever you'd like to visit next.

Posted 1 month ago

“I travelled to North Macedonia earlier this month for a two week holiday to Skopje and Lake Ohrid. I found the staff at the company very professional and helpful. Both of the hotels in Skopje and Ohrid were excellent. The hotel staff were very helpful and accommodating. The breakfast at both were excellent and the evening meal at the hotel in Ohrid was plentiful and very good. Both hotel rooms were comfortable and large. I had a room with a balcony overlooking Lake Ohrid, which was great for watching the sun setting in the evening. The Hotel Belvedere is a short taxi ride away from the main town on the lake, Ohrid. The flights with TUI Airways were very comfortable and punctual. Overall, I had a very enjoyable holiday.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 23rd June 2026

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Posted 1 month ago

Great photos Jonathan! Glad to hear that you had a great time! Hope that we can assist you with another trip at some point in the future.

Posted 1 month ago

“Have just returned from a visit to Tallinn. The hotel recommended by Baltic Travel was in a great location just 7 minutes walk from the Old Town. The food was excellent and the customer service first rate. Tallinn has so much to offer visitors from the amazing town centre to the beautiful Kadriorg Park once home to Peter the Great and his wife. A thoroughly enjoyable visit.”

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Posted 1 month ago

Thank you for your feedback Phil - Tallinn is a great place for a short break - there's a little bit of everything there!

Posted 1 month ago

“Superb travel company. Arranged my whole holiday for me, visiting both Svalbard and the Faroe Islands. Lovely to work with and would highly recommend.”

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Posted 1 month ago

Thank you for taking the time to let us know !

Posted 1 month ago

“Our One week fly-drive to the Faroe Islands was taylored to our wish to spend as much time as possible in rural surroundings. This worked perfectly and allowed us to enjoy lovely villages, and to drive around 7 of the main islands. We did enjoy very good weather, and the scenery was spectacular. The undersea tunnels made much of our trip possible, with tolls being charged to our rental car and paid when we handed the car back. Ending our trip at Vagar and a short walk from the airport, meant we had plenty of tme for the early morning flight back to London. Just a note to take care when trying to navigate Torshavn, road signs are not the best.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 18th June 2026

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Posted 1 month ago

Thanks Neil. The Faroes are great aren't they? Superb photos - thanks for sharing.

Posted 1 month ago

“I wanted a trip for me and my 12 year old son that included an epic train journey, dealing with Nikola at Baltic Travel was a pleasure, Nikola was happy to try and meet our requirements and provided a few options to travel from the UK to Stockholm in Sweden, then take the Arctic Sleeper train into the Arctic Circle to Abisko for a few nights, then onto Narvik in Norway via another amazing train journey. Once we settled on a route, Nikola provided a full Itinerary of the trip, hotel details, flight and train times with maps of how to walk to our hotel for example, I couldn't have asked for anything more and I don't think I have ever received such good customer service when looking to book a holiday. I would highly recommend using this company for your travels, trips and adventures. My son and I had a adventure we will never forget, so a big thank you to Nikola and the team from us.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th June 2026

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Posted 1 month ago

Thank you for the great feedback and photos Andy. Abisko is a great place to stop and not so many UK travellers know it's there to be visited. We'll be sure to let Nikola know that she did a great job!

Posted 1 month ago

“Inge booked our trip to the Faroe Islands just a few weeks before our desired departure date. She provided the itinerary and recommended sights for each day. The trip went seamlessly and everything worked exactly as planned. Would highly recommend the beautiful Faroe Islands and also Baltic Travel to.book.it for you!”

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Posted 1 month ago

Thanks for the great feedback Sarah! We will pass your praise onto Inga too!

Posted 1 month ago

“Booked with Baltic Travel. Communication was very good from first interest information to booking and return home feedback. Everything ran smoothly. Flights, taxi and hotel. We stayed at Hotel Foyoyar. Beautiful hotel overlooking Torshavn. Faroe islands are beautiful. Very dramatic scenery. We hired a car, which was delivered to the hotel. Very easy to drive around the islands. Visited Barbara Fish House restaurant. Lovely food and very efficient service. In a traditional house with grassed roof. Thoroughly enjoyed our stay made possible by Baltic Travel. Also, must mention taxi from airport. Husband's wallet fell out of his pocket in the taxi. He didn't realize until we got to our room, so wasn't sure where he had lost it. Plane, airport or taxi. He froze his cards and I messaged the airline. Next morning, taxi company rang they had his wallet. Dropped it off at reception before we went to breakfast. So thankful for finding it and returning it fully intact. So must give them a shout out.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 13th June 2026

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Posted 1 month ago

Thank you for your review and photos Deborah. Glad to hear that the Taxi Driver reunited your husband's wallet with him too. Hotel Foroyar is spectacular - hope that visited the Spa!

Posted 1 month ago

“The support from Inga and her colleagues during the booking process, preparation for the holiday and during the holiday was excellent. Communication throughout was timely, friendly, clear and relevant. I would certainly recommend Baltic Travel to anyone considering a holiday in that region.”

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Posted 1 month ago

Thanks David! That is a fantastic photo!

Posted 1 month ago

“We had a one week holiday in Vilnius and Tallinn, and were very pleased with the service offered by Baltic Travel Company. They were very prompt in answering any queries and their choices of hotels in both cities were good - comfortable accommodation, and convenient for sightseeing. The staff obviously know the Baltic countries very well. For instance, we suggested travelling from Vilnius to Tallinn by train, but they recommended the coach, which was two hours quicker and more comfortable. They also suggested we get the John app (the equivalent of Uber) which proved excellent. We shouild be happy to use Baltic Travel Company again and to recommend them to friends.”

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Posted 2 months ago

Thanks for your review Susan! All of the team except one are from the Baltic region so have knowledge of that area covered! Look forward to helping you again in the the future.

Posted 2 months ago

“Just back from a truly wonderful week in the Faroes. Nothing was too much trouble for Inga; when the UK airport was inconvenient she simply rescheduled the flights and itinerary to suit. Breathtaking landscapes, welcoming people who all spoke perfect English and so easy to get around with undersea tunnels between the islands. I took up the suggestion of an evening of fine food in a centuries-old restaurant. I had to leave one island unvisited to make sure I return!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 6th June 2026

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Posted 2 months ago

Thanks for the great review and photos Terry! We're glad to hear that you enjoyed your visit and would like to return. We'll pass your praise onto Inga too.

Posted 2 months ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 839 reviews