Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 777 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 777 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 9th September 2025

Anonymous

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 8th September 2025

Chris G

599

Anonymous

Anonymous // 01/01/2019

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“This was my first time using Baltic Travel and I was very impressed with the service that Mark provided in organising our Baltic trip. Living in Northern Ireland it is difficult to get package tours that start and end in Belfast, but it wasnt a problem at all for Baltic Travel. We really enjoyed the tour and it was a great way to see the four capitals. We only had 12 peoplei n our tour group which was great and the tour guide was very pleasant and knowledgeable and happy to share her experiences growing up in the Soviet era. I would definitely consider using Baltic Travel again.”

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Posted 2 days ago

Thank you for the great feedback. Those photos look fantastic! I hope that we can help you again at some point in the future!

Posted 1 day ago

“My holiday to Arctic Norway in late summer 2025 was completely magical, not least because it would have happened a year earlier, had I not suffered a severe knee tendon injury 3 months before departure. Throughout the initial booking period and then the subsequent rearrangements Daina at Baltic Travel was tremendously helpful and accommodating and found me some magnificent areas to visit and places to stay. The rearrangement meant I also had the opportunity to stay in a converted fisherman's hut in the atmospheric fishing village of Henningsvær, along with the Aurora cabins in the majestic Lyngen Alps one of the lodging highlights of the trip. Daina arranged everything to perfection, from flights to car hire to accommodation, leaving me the flexibility to travel freely within the fixed points the accommodations set me, resulting in a brief ad-hoc visit to both Sweden and Finland! All in all I would definitely recommend engaging Baltic Travel to help organise a holiday in this wonderful, EXTREMELY far north part of the world.”

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Posted 3 days ago

Hi Chris - thank you for your kind words and your fantastic photos! Looks and sounds like you had an amazing time. Looking forward to helping again in the not too distant future.

Posted 2 days ago

“This was the first time we used Baltic Travel and we were very impressed - everything just worked. We found booking process straightforward with good information provided. After booking our trip, all the tickets and hotel details arrived in good time and the itenary was very clear. It was also very reassuring that on one part of our trip when our train was delayed , Baltic travel contacted us to find out our situation and ask if we needed assisitance. As we would miss our onward connections, Baltic Travel rearranged our itenary and pick-up all by the time we arrived (and this was on a Sunday). Norway is a beautiful country and it was really nice to be able to enjoy it knowing that if anthing goes wrong there is a good support service to take care of things. Given the friendly service, good organization and high level of support, we would highly recommend Baltic Travel.”

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Posted 1 week ago

Hi Tim - thank you for your glowing praise. Norway is a stunning country! We hope that we can help again in the future.

Posted 3 days ago

“Mark at Baltic Travel was very helpful. When we had to change soem dates he sorted it out cheerfully and efficiently. All his plans worked and the vouchers for travel and hotels were easy to use and correct. The hiotels were really good and the train travel was well planed for people over 70, one of whom has recently had a knee replacement! We wil reccomend them to any friends going to Denmark. Thnak you. Our main contact was email but we also talked on the phone.”

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Posted 1 week ago

Hi Catriona. Thank you for taking the time to leave feedback and we're glad that you had a great experience. Looking forward to helping with a future trip!

Posted 1 week ago

“Daina and Baltic recently organised a bespoke trip for me to Berlin for the first time. I have used Baltic consistenty over a number of years as their personal service is top quality gold. They organise trips completely shaped around my expressed wishes and interests, cover every possible detail, provide really detailed and clear instructions and briefing materials and set up a range of help and support links and contacts should these ever be required. They usually provide me with a number of options to best meet my requirements. I always have 100% trust and confidence they will desing and deliver exactly what I need for each individual trip or holiday, and I will certainly be using their services in the years to come.”

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Posted 2 weeks ago

Thank you Andrew. Daina is on standby for your next adventure!

Posted 1 week ago

“Booking our first trip to Finland was a bit daunting, yet with Inga from Baltic Travel Company we received a comprehensive, authoritative and confident service to enable us to book the holiday we wanted. Inga guided us throughout and advised us on various choices to bespoke a package for us. Her knowledge understood our needs, as a family, and our holiday was a happy one. We would highly recommend to anyone wanting advice on how to build their holiday experience and book to go and look at Baltic Travel Company. Instructions were clear and concise - nonsense payments- all tickets, vouchers & forms were dispatched quickly and throughly. Once again we would like to thank Inga and her team for a wonderful experience. Alison & Gavin”

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Posted 2 weeks ago

Thanks Alison! We will pass on your thanks to Inga and the team!

Posted 2 weeks ago

“We had an absolutely wonderful time on the Norwegian Fjords & glaciers holiday. Even the rain in Bergen didn't dampen our spirits and the city certainly lives it up to its reputation as being the wettest place in Europe! The scenery is stunningly beautiful and our favourite place was Balestrand where we added an extra day for walking in the hills. We had over 30 journey legs and hotel bookings and all of the arrangements went extremely well. Huge thanks to Daina for all the superb organisation. I would only make 2 small changes. Firstly for any one who has time I would add extra days between the different legs of the journey to allow more time in the different areas and hotels. Secondly I probably wouldn't bother with the Fjaerland glacier trip as we were crammed into a small boat with small portholes so it wasn't really possible to see the Fjord and we got very little time at the glacier museum . Everything else was very good and as always Baltic travel delivered a fantastic holiday. The Hodson family.”

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Posted 3 weeks ago

Hi Jill - thank you for your feedback. We will bear your advice in mind for future trips. Looking forward to creating your next adventure!

Posted 3 weeks ago

“The agency was very helpful and the tour guide was very efficient, knowledgeable and helpful there were only 5 English speaking people on the tour so we had his attention and guidance at all times. We”

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Posted 4 weeks ago

Hi Helen , thank you for your feedback. Glad to hear that you had a great trip!

Posted 3 weeks ago

“All the tours which were organised in advance were very good, and the guides knew the Faroe islands well. The Baltic Travel Company had therefore done a good job, and the information which I received well before I set off was comprehensive and clear. I would not hesitate to book another holiday with them.”

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Posted 4 weeks ago

Thank you for your wonderful feedback, we look forward to planning another trip for you soon!

Posted 4 weeks ago

“We just enjoyed a great 8-day tour round Norway. The scenery was breathtaking, including snowy mountainsides, waterfalls and fjords. As history buffs, we also appreciated the many art and heritage museums. The arrangements by public transport were quite complex, but Nikola at Baltic Travel arranged everything ahead, and the trip went very smoothly. We particularly appreciated the detailed instructions including small maps to enable us to plan our journey to and from the transport hubs and our hotel.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 12th August 2025

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Posted 4 weeks ago

Thank you for the lovely feedback and photo Delia, we look forward to planning another adventure for you in the near future!

Posted 4 weeks ago

“Daina is amazing. I really enjoyed working with her and appreciated all of her expert advice on my trip. She went above and beyond for me. She is kind, hard working, and really great at her job. I had a blast on my trip and will miss speaking with her!”

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Posted 1 month ago

Thank you Stacy for your insightful feedback and kind words. We agree with you that our colleague Daina is amazing! :)

Posted 4 weeks ago

“Baltic Travel helped us to create a brilliant holiday that balanced the needs of our family perfectly. They are highly knowledge, very responsive and helpful at all times. Laura came up with a range of ideas and locations for us to think about including a number that we would not have found via the internet and was worked with us to iterate the holiday to what we needed. She was equally supportive while we on the holiday, sorting out an issue with our return and emailing / texting to explain that it was all sorted before we were aware. Overall a great experience and would happily use Baltic Travel again.”

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Posted 1 month ago

Dear Maynard, We’re so pleased to hear that you had such a positive experience with us, from the moment of booking right through to the end of your trip :).

Posted 4 weeks ago

“What a fantastic trip Baltic Travel arranged for us: Island Hopping in Estonia. It turned into a trip of a lifetime. Inga Navickiene assisted us in setting up a really interesting and diverse itinerary and then she promptly set everything up for us. We just had to show up at the car rental agency to pick up our car and we were on our way, travel vouchers in hand. Inga provided really helpful advice and guidance and provided us with a perfect self-drive trip. Hotels were excellent. Guided tours that we booked had really knowledgeable guides who provided incredible insight into the history and culture of Estonia and Latvia. Restaurant suggestions were great and recommendations on other things to see were extremely helpful. Knowledgeable, responsive, courteous, patient and kind. Absolutely no complaints about the services provided ... 100% satisfied. Can't wait to book our next Baltic or Scandinavian trip through Baltic Travel. Thank you so much for setting up such a memorable and fun trip!”

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Posted 1 month ago

Hi Kathleen, Thank you for your review. We are delighted to hear that you enjoyed your holiday with us!

Posted 4 weeks ago

“We recenlty booked a cycling holiday on the Danish island of Bornholm with the Baltic Travel Company. All the travel arrangements, bike hire and luggage transfer went smoothly and we thoroughly enjoyed the holiday (it helped that we had weather that was just right for cycling). Daina, the Sales Manager at Baltic Travel Company, kept in touch with all the arrangements and was very quick to answer any queries we had. From the experience we had, I would highly recomment using the Baltic Travel Company.”

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Posted 1 month ago

Thanks Janet! We have all been lucky with the weather this summer! Look forward to helping you again in the future.

Posted 1 month ago

“A wonderful holiday to Norway. Planning was meticulous and allowed us to enjoy every aspect of the trip. Highlights were the cruise down the fjords and all the trips on the trains. Highly recommended Norway in a Nutshell. Thank you to Daina and her team. David and Catherine”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th July 2025

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Posted 1 month ago

Thank you for the feedback and the photo. The weather looks glorious! Daina is standing by, ready to organise your next adventure!

Posted 1 month ago

“Great experience, everything went smoothly and according to the plan. Accomodation was always in the best location, rental bikes arrived when we needed them, the train tickets and all the information provided made the trip very enjoyable and stress-free. Big thank you to Inga, especially for organizing it at very short notice!”

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Posted 1 month ago

Thank you for the kind review of your trip. We will pass your thanks to Inga too!

Posted 1 month ago

“The Norway tour was a brilliant holiday thank you. Organisation was superb, itinerary meant we saw as much as possible in the space of a week. Stunning scenery, great hotels and the best coach driver and guide.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th July 2025

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Posted 1 month ago

Thanks Gillian! Great photos !

Posted 1 month ago

“Our holiday to Norway was amazing. Everything went well. We were very impressed with the transport system and how easy you made it for us to travel around. We loved Bergen and the fjord cruise. The Norway in nutshell tour was fantastic, abeit a very long day. Norway is so beautiful and would love to go back to explore the northern part of the country. Many thanks to Mark for all your help it really made the holiday a lot easier.”

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Posted 1 month ago

Thanks Eleanor! We're glad to hear that you had the best time! Please get in touch when you're ready for your next taste of Norway.

Posted 1 month ago

“Impeccable organisation and great instructions for our self guided train trip through Finland. Will certainly recommend Baltic holidays for anyone travelling the area.”

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Posted 1 month ago

Thank you for your wonderful feedback!

Posted 1 month ago

“I appreciated Nikola for helping us to plan the trip. We started email on 2024. He recommended the activities n he amended the itinerary to suits my schedule along the way. We managed to catch the beauty of tromso as well as lofoten island. We enjoyed our trip n took lots of beautiful pics .”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 22nd July 2025

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Posted 1 month ago

Thanks Felicia. Great photos and review. We'll pass your praise to Nikola who put your trip together for you.

Posted 3 weeks ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 777 reviews