Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 762 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 762 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th July 2025

Gillian C

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 22nd July 2025

Felicia C

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th June 2025

Richard C

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th June 2025

Barbara A

576

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience, everything went smoothly and according to the plan. Accomodation was always in the best location, rental bikes arrived when we needed them, the train tickets and all the information provided made the trip very enjoyable and stress-free. Big thank you to Inga, especially for organizing it at very short notice!”

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Posted 1 day ago

“The Norway tour was a brilliant holiday thank you. Organisation was superb, itinerary meant we saw as much as possible in the space of a week. Stunning scenery, great hotels and the best coach driver and guide.”

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Posted 1 day ago

“Our holiday to Norway was amazing. Everything went well. We were very impressed with the transport system and how easy you made it for us to travel around. We loved Bergen and the fjord cruise. The Norway in nutshell tour was fantastic, abeit a very long day. Norway is so beautiful and would love to go back to explore the northern part of the country. Many thanks to Mark for all your help it really made the holiday a lot easier.”

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Posted 2 days ago

Thanks Eleanor! We're glad to hear that you had the best time! Please get in touch when you're ready for your next taste of Norway.

Posted 2 days ago

“Impeccable organisation and great instructions for our self guided train trip through Finland. Will certainly recommend Baltic holidays for anyone travelling the area.”

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Posted 2 days ago

Thank you for your wonderful feedback!

Posted 2 days ago

“I appreciated Nikola for helping us to plan the trip. We started email on 2024. He recommended the activities n he amended the itinerary to suits my schedule along the way. We managed to catch the beauty of tromso as well as lofoten island. We enjoyed our trip n took lots of beautiful pics .”

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Posted 3 days ago

“Always reliably friendly experienced and efficient.”

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Posted 3 days ago

Thanks for the kind words Christine!

Posted 3 days ago

“Dear Mark Thank you for your email. We had a very good trip and all the arrangements worked perfectly thank you. The free excursion from the Hurtigruten cruise to the Geiranger Fjord was a bonus as we weren’t aware of the option prior to boarding. All the hotels were fine with very good breakfasts. The Fretheim gave me a birthday card! The scenery was incredible. Thank you for all your hard work and support. We look forward to using Baltic travel again.”

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Posted 1 week ago

Thank you for the endorsement! I had no idea that you would get to see Geirangerfjord as it wasn't offered for your sailing dates. Winning! Please do not hesitate to get in touch for your next adventure.

Posted 1 week ago

“Mark helped us to organise a customised trip to Stockholm and Visby on Gotland, with flights, hotels, ferry and transfers. We like to be independent but there was a lot to coordinate so his experience meant that nothing was missed and we had helped if needed. His choices were excellent and his detailed itinerary, including Google maps and trip timings was very reassuring. He couldn't have been more helpful and we had a fantastic break. We would use Baltic Travel Company again.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2025

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Posted 1 week ago

Thanks for the review and the photos Jacqueline. So glad to hear that you had a great time!

Posted 1 week ago

“Everything was very well organised. The hotel was spacious and well equipped, the taxis to and from Riga Airport were smooth and punctual. Riga really is a hidden gem of the Baltic and well worth a visit. Baltic Travel ensured all went to plan, including even a bottle of bubbly at the hotel to celebrate my special birthday. Highly recommended.”

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Posted 1 week ago

Thanks for the great feedback Phil. Riga is great isn't it.

Posted 1 week ago

“The colours of Kyrgyzstan was a great itinerary which I thoroughly enjoyed, Laura at Baltic holidays was fantastic and Murat the guide in Kyrgyzstan was excellent. I strongly recommend this adventure before the Country gets overrun with tourism which I can see happening in the future. Eagle hunting display was amazing and so was Tash Rabat yurt camp with en-suite toilets.”

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Posted 2 weeks ago

Thanks Robina - your trip sounds fantastic! I hope that we can help you again in the future.

Posted 2 weeks ago

“Excellent well organised trip, very good value for money. English speaking guides for each town/city were very knowledgeable and really very informative (especially Kroclow). transport used was good quality and roomy, with a good driver. Throughly recommend Baltic travel and agent Laura.”

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Posted 2 weeks ago

Thanks for the review Steve. We will pass your praise onto Laura who organised the trip for you.

Posted 2 weeks ago

“Recently returned from a trip to Greenland, organised by Daina at Baltic travel. Excellent service, communication and friendly help throughout. Well planned trip but even with a flight cancellation Baltic made it very easy and resolved it quickly. Highly recommend them and I will be back for another adventure ***** Jenny”

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Posted 3 weeks ago

Thanks Jenny! I hope that we can help you top your Greenland Adventure.

Posted 2 weeks ago

“I am just back from a wonderful trip round the Fjords. Daina at Baltic organised everything perfectly; great hotels, good route. I chose to hire an EV for the ride and it too was great. Loads of places to recharge and a great easy drive. I would highly recommend this tour.”

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Posted 3 weeks ago

Thanks Richard - that's a great photo! Thanks for the feedback about your EV - we are sometimes reluctant to offer as none of us drive one but will recommend for the future.

Posted 3 weeks ago

“Very impressed with the organisation and speedy response to my queries”

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Posted 4 weeks ago

Thanks Geoff - nice video and thanks for sharing. I hope that we can help again in the future.

Posted 3 weeks ago

“This was the first time we had used Baltic Travel Company and we were extremely impressed. Our initial enquiry was answered promptly and all further communication efficient and friendly. The holiday was exactly as described and we would not hesitate to use Baltic Travel again.”

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Posted 1 month ago

Thanks for the review Gill! Hope that we can help again in the future.

Posted 4 weeks ago

“Baltic Travel Company created this awesome "Finland in a Nutshell" itinerary for me which included booking hotels, train tickets, tour guides, and air flight tickets. It was a great trip! The trains were wonderful and easy to use. All the cities/towns that I visited were great. I really enjoyed the hotels that I stayed at (especially those awesome breakfasts!) And the Finnish people that I met, especially the tour guides, were delightful, informative, and generous with their time in answering my questions. I so appreciate their work and effort in making my travels through Finland--”

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Posted 1 month ago

Thanks for great feedback!

Posted 1 month ago

“The Baltic Highlight Tour ticked all the boxes. Nice hotels well organised good programme. Best of all was our Latvian guide Zane. She gave so much more than just the sights. A real insight into traditions and culture. As an independent traveller I usually prefer to organise my own trips but then you either need more time or see less. The highlights format suited me perfectly with plenty of free afternoons and freedom to choose my own restaurants. Baltic Travel was the only company I looked at that could offer a trip on the dates I wanted and also included flights. I found the mixture of nationalities we had Americans and Australians worked better for me than just one group all from the UK. Baltic Travel uses Balticvision a company based in Riga and they use various guides, Zane Atvara was from Latriga, possibly her own company. I really enjoyed the trip and visiting the Baltics now in the present political situation seemed the right thing to do. Summed up on the big skyscraper sign in Vilnius: PUTIN THE HAGUE IS WAITING FOR YOU. The food everywhere was fantastic and I chose many TripAdvisor recommended restaurants or somewhere our guide recommended. The 3 hotels were all within walking distance from the old town in each city. Souvenirs were great and I indulged in amber as well as a sweater. Important to shop around to get the best price and cash does give you an even better price if you haggle. Important too to book restaurants ahead of time as the popular ones fill up quickly with bookings.”

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Posted 1 month ago

Thanks for taking the time Barbara. Those are great photos!

Posted 1 month ago

“We’ve just returned from the 9 day Baltic Metropoles tour and we had a great time. This was our first experience of group travel and we didn’t quite know what to expect, but everything went fine; nice travelling companions, a perfect itinerary and all the details were covered, so all we had to do was enjoy it. Our return flight was disrupted by industrial action but, even on a Sunday, we were contacted by Baltic Travel with our updated flight and taxi details; very reassuring when our fellow travellers who had booked via different operators had no updates at all. This was our third travel experience with Baltic Travel and we wouldn’t hesitate to use them again.”

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Posted 1 month ago

Thanks Keith! Glad to hear that we had you covered when you needed it! We hope that we can help you with another trip at some point in the future.

Posted 1 month ago

“My husband and I have just returned from a six night stay in Norway visiting Oslo, Flam and Bergen. We had the most fantastic time - one of the best holidays we've ever been on! Daina at Baltic Travel was great at putting together an itinerary based on a rough idea of what we wanted to do. She even suggested some extra activities for Flam and I'm so glad she did as we had such fun doing the zipline and bike ride through the flam valley! Everything went very smoothly with all the bookings for hotels, boats and trains. The itinerary had all the information we needed, including tickets for transport and activities and we had no issues with these at all. The hotels chosen by Daina were all of a good standard and in very convenient locations. Our hotel in Bergen was in the old town and had a view right across the harbour. It couldn't have been more central! Norway is a beautiful country which we would highly recommend for a holiday. We would also recommend Baltic Travel and will be using them again in future as we would like to visit Norway again and have plans to visit Finland too at some stage. It's nice that the agents at Baltic Travel have personal knowledge of the countries and are able to make recommendations based on personal experience. It's rare to find this nowadays, but it does make a difference when it comes to booking a unique and memorable holiday.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 16th June 2025

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Posted 1 month ago

Thanks for the great review and fantastic photos Julia! We love putting Norway trips together! Daina is ready to put together a trip to Finland for you when you're ready.

Posted 1 month ago

“We went on thr Baltic Circle fly drive tour. Hotels were excellecnt and the itinerary was first class which gave us a real feel or the three Baltic states, their history and environment. I would have given this review 5 stars if we had a better experience with the car hire company (Hertz). They charged us an extra €70 because we were crossing borders between Latvis, Estonia and Lithuania, which was not part fo the agreement we received before we left (in fact there is no effective border between the 3 states). The car also had no sat nav or USB so we had to use Google Maps which were not always accurate and for longer runs the phone battery died. We also had to walk 20 minutes each way between the terminal at Riga airport and the car hire pick up/drop off site. We wasted significant time trying to find hotels which limited our time in soem of the towns. A shame because we througtly enjoyed ourselves exploring the towns and other sites such as the Curinian Spit and the Gauja National Park. The food was good (coffee shops even served flat whites!). People everywhere were very friendly and helpful and I would thoroughly recommend this tour, probviding your hire car has a sat nav.”

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Posted 1 month ago

Thanks for your feedback Steve. It sounds like you had a good trip! Car Hire - we do make it clear on our documentation if there are any local charges for crossing international borders or security deposits. However we will look at ways to make this clearer to our clients in future. Sat Nav -unfortunately these devices are not always standard and we cannot pre-pay for them when booking a vehicle. Again, we will find a way to make this clearer for the future. We look forward to helping you with a future adventure.

Posted 1 month ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 762 reviews