Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 816 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

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4.9

Based on 816 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 2nd April 2026

Sarah H

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th March 2026

Sarah H

633

Anonymous

Anonymous // 01/01/2019

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“We have just returned from a wonderful short trip to The Faroe Islands arranged by Inga @Baltic Travel We cannot recommend it highly enough. Every little thing went so smoothly all queries before the trip were answered promptly, efficiently and in a friendly manner. We are a group of very well seasoned travelers and cannot find fault with any part of the arrangements made for us. Thank you very much”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th April 2026

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Posted 1 week ago

Hi Patricia, Thank you for letting us know that you had a great trip in The Faroe Islands. It's such a nice place with lots to do. We are here for you whenever you'd like to discuss your next adventure!

Posted 5 days ago

“I approached a number of companies hoping for a last minute trip to see the Northern Lights over the Christmas period and Mark Champagne from Baltic Travel was the only tour operator that took the time to make contact and was keen to be of assistance. He listened to my requirements, came up with a perfect package, and my son and I had a wonderful long weekend at Camp Ripan in Kiruna, Sweden, in January, and were fortunate enough to see the aurora borealis. The holiday ticked all the boxes and I can't thank Mark enough for organising a holiday that my son and I will remember for a long time. The service was excellent and would highly recommend.”

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Posted 1 week ago

Hi Bonnie - thank you for the glowing review. It was nice to create a bespoke itinerary so that both of you got to do your thing! Sweden is such a great country to visit! Hope that we can help you again in the future.

Posted 5 days ago

“This is the second tour we have undertaken with Baltic Travel and on both, the organisation and attention to detail we have received has been brilliant. They changed our airline because my husband didn't want to fly by Boeing; they chose us a hotel that was just right - quiet, comfortable and warm, with a view of the sea, but also where we could see a little of a normal Reykjavik neighbourhood. The staff there were extremely helpful also. All transfers went off without a hitch and we were kept informed of any rescheduling (well it WAS lceland in March!). Our excursion guides were brilliant and obviously love and are proud of their country - which is beautiful and dramatic in equal measure. All in all a superb few days. Would have no hesitation in booking with Baltic Travel again.”

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Posted 1 month ago

Thank you for your review and pleased to hear that you loved Iceland. We are ready to help you with your next trip and preference for airliner!

Posted 3 weeks ago

“We had a fantastic trip to Levi, Finland. Laura did a great job organising everything we wanted and it was all perfect. I would definately recommend, we will be back for our next trip!”

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Posted 1 month ago

Thank you for your review Caroline! We are looking forward to helping you with your next adventure!

Posted 3 weeks ago

“We already knew the area we wanted to visit (Finnish Lapland, Arctic Circle) and could easily have booked flights and a hotel ourselves, but we wanted guidance on choosing the right hotel within the brand we wanted to use, and the reassurance of ATOL and ABTA protection. Baltic Travel appeared during our research and offered exactly the outdoor experiences we wanted to do during our trip, so we did some due diligence checks on-line before contacting them by email. There was a bit of back and forth, but only because we had lots of questions and wanted to be sure we were making the right choice (of hotel location & type of accomodation). Daina supported us throughout, answering everything clearly and helping us feel confident and excited about our final decision. The booking process itself was straightforward. We received a payment link for the deposit, confirmation arrived immediately, and the same smooth process followed when the balance was due. All travel documents were provided well in advance. Would we use Baltic Travel again? Absolutely. Our experience was entirely positive from start to finish.”

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Posted 1 month ago

Thank you for your review Sarah! We are so happy to hear that you enjoy Finnish Lapland! Daina is on standby for your next adventure!

Posted 3 weeks ago

“We had a fabulous holiday in Saariselka, thank you. The flights and transfers worked well and the hotel was perfect: we appreciated its quiet location. The food was delicious, even better than the pictures on the website and they catered for my dietary requirements. The equipment given to us (thermal suit, boots, inner liners and helmet) was of a very high standard – spotlessly clean and in perfect condition. We really enjoyed the trips, especially the snow shoeing, snow mobiling and husky sledding. We were blessed with an incredible show of the northern lights one night, which coincided with the snow mobile trip too. It was truly mesmerising. We also enjoyed exploring the trails in the beautiful National Park using the snow shoes in between the trips. A fabulous break and thank you Daina for your recommendation and advice: we are big fans of Saariselka.”

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Posted 1 month ago

Thank you for the fantastic feedback! We are big fans of Saariselika too! Glad to hear that you found time to explore on your own and between activities. Please let us know when you are ready for your next trip so that we can help.

Posted 1 month ago

“Very well planned tour and great service throughout.”

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Posted 1 month ago

Thanks Janet - looking forward to helping you plan and book your next adventure!

Posted 1 month ago

“Booked the Aurora Cabin & Winter Wonderland package. Can not fault anything at all. Very well managed and well worth the experience. I suspect we may do it again next year.”

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Posted 2 months ago

Hi Phil - thank you for getting in touch. We are ready when you are to start planning your 2027 visit.

Posted 2 months ago

“I am a solo traveller that was wanting to go to Finnish Lapland on an activity holiday. I googled and found Baltic travel. Inga sorted everything for me and changed things when I changed my mind of hotel and some activities. Everything was well detailed and she kept me informed of how things were going. I would recommend them and use them again”

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Posted 2 months ago

Thank you for your review Gaynor. We're happy to hear that Inga was able to customise your trip for you. Looking forward to helping you with a future adventure.

Posted 2 months ago

“Husband and I have never used a travel company to book our holidays but we were bowled over by the professionalism of Daina @ Baltic Travel. We recently booked and travelled to Wilderness Hotel Inari in Finland for the Northern Lights and Daina arranged the whole package for us between Xmas & New year in 2025! She responded to all my questions (at times, OCD overload on my part) with patience and arranged the whole tour, hotel, transfers, activities, and flights. She even sent us our boarding passes before our departure! What a great service. The tour was absolutely amazing, and we even got to see the Northern Lights. We did have trepidations with the activities but they were simplay enjoyable. I was glad that we managed to stay in the Chalet and the Cabin during our stay. Absolutely happy with Baltic Travels, and glad they took care of all the bookings for me.”

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Posted 2 months ago

Thank you for your feedback Henrietta. Visits to Inari never disappoint and we're happy to hear that you got to see an Aurora too! We will pass on your regards to Daina who sets a very high bench mark!

Posted 2 months ago

“We have recently returned from an amazing holiday in Lapland (Finland) organised for us by Baltic Travel. Inga was immediately responsive to our enquiry and crafted it to our precise requirements. Every aspect was exactly as we expected and provided at very high quality. There is not even the tiniest thing we could find fault with, so thank you Baltic Travel and Inga in particular.”

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Posted 3 months ago

Thank you for taking the time Peter. We will pass on your praise to Inga and the team!

Posted 3 months ago

“Laura from Baltic Travel did a great job of organising my recent trip to Tromso, from the flights to accommodation and excursions. The Home Hotel With where I stayed was great and couldn't have been better placed on the harbour front but very central too The instructions Laura laid out for the excursions were really helpful and comprehensive. Highlights being the talk we received on the Sami culture when we went reindeer sledding and of course seeing the amazing Northern Lights.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th January 2026

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Posted 3 months ago

Thanks Paul - we're glad that you had a wonderful time in Tromsø! Thanks for sharing your photo too. The Auroras turned up as planned too!

Posted 3 months ago

“A five night stay at Saariselka Kelo lodge . Christmas 2025 My husband and I were delighted with our accommodation, clean, comfortable , warm . Staff were very courteous and very helpful . Food delicious . Itinerary was carried out as written,the travel instructors were excellent in every aspect . A trouble free short break which was so welcomed by us . Thank you Baltic Travel . Hopefully again sometime !?”

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Posted 3 months ago

We're glad that you had a great time at Saariselka. A couple of team members got see whilst under renovation in March 2025 and they want to find an excuse to see the finished article! We are here for you whenever you are ready for your next adventure.

Posted 3 months ago

“Inga was super helpful giving great advice when looking for a xmas Lapland trip at short notice. She found the perfect trip to Jutuua Wilderness. Organisation was superb, no issues with travel, accommodation or activities, which themselves were very well run. Would use again without hesitation!”

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Posted 4 months ago

Thank you Angela! Jutuua is a great place to stay. We look forward to working with you to arrange your next trip!

Posted 4 months ago

“Stunning 5 days spent at Hotel Iso Syote in Finland Dec 25. Package included snow mobiles, husky and reindeer sledging and fullfiled all our dreams of a magical winter break that ticked all our wishes. Mark at Baltic Travel advised on hotel which despite still being upgraded was luxurious and spacious,while being extremely well maintained with fantastic facilities. Sauna and spa where incredible as were the hotel staff. Views across ski slopes and misty valley in deep snow were unbelievable, as were snowy walks through magical setting. Missed Northern Lights due to heavy snow throughout stay but still felt bucket list ticked off. Holiday to remember. Amazing, want more.”

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Posted 4 months ago

Thanks Chris - we're glad to hear that you enjoyed your trip! Looking forward to helping you with your next taste of the Arctic!

Posted 4 months ago

“Loved the recent activities put together by Mark at baltic in Longyearbyen. It was a magical experience, and one that I will never forget. I especially loved the ice cave hiking and was lucky enough to see the dancing northern lights.”

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Posted 4 months ago

Wow! Great photos! Thank you for the share and the great feedback. We look forward to helping you again very soon.

Posted 4 months ago

“Thank you so much Nikola for everything you arranged and advised – like the downloading of the local apps – which made it all perfect for our fantastic FIRST holiday to Sweden and Norway (we definitely intend going again!). We loved everything about the holiday – it’s difficult to pick out a highlight… the dog-sledding was so enjoyable and felt like a real adventure… the restaurant at Camp Ripan was superb (we dined there both evenings, as well as filling up for the day on the delicious breakfasts, and had the full Taster Menu on the last night) and the service was excellent with a special mention for our personal waiter Tomas… the views were stunning on the train journey from Kiruna to Narvik… Scandic Narvik had the delicious breakfasts again and the staff were so friendly and helpful, in fact everyone we met was so lovely and friendly… especially Meera on the Northern Lights Train excursion – who went out of her way to make it so enjoyable and even gave us a lift back to the Scandic! But even with all those highlights I think my wife's favourite part was when we walked down the road from Camp Ripan to see some of the beautiful old houses in Kiruna – it really looked like Christmas Town! We thoroughly enjoyed our very memorable time on our wonderful trip. Thank you so much for all your help in arranging this for us! Can I also add that my wife has limited mobility and Nikola arranged for assisted travel for all our flights and connections and booked local transfers for us. She advised us on the best local apps for taxis and bus transfers, arranged for our cabins and rooms to be close to reception and elevators, and advised us on what we may find restricting, but we managed to do such a lot because of the expert knowledge she provided, and were able to have a wonderful Winter adventure because she gave us such confidence. We certainly intend on returning to Kiruna and when we do it will be with Baltic Travel. *****”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th December 2025

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Posted 4 months ago

Thanks for the review John! Those photos are fantastic as well. The wooden houses in Northern Scandinavia are wonderful - really cosy and idyllic. We will let Nikola know that she did a great job and we hope that we can help you again in the future.

Posted 4 months ago

“Thank you so much for putting together our trip through Copenhagen, Stockholm, Oslo, and Bergen. It was a wonderful adventure. We have so many great memories. One of the best is the overnight stay in Fläm. It was a delightful and charming break from the cities we visited. Thank you so much for putting together such a great trip.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 18th December 2025

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Posted 4 months ago

Thanks Daniel. Looks like that you had the weather as well as a great time! Hope that we can help you again at some point in the future.

Posted 4 months ago

“I recently booked a Christmas market short break and couldn't be happier with my choice! A massive thank you to Baltic Travel Company for the flawless organization and to Mark in particular for his exceptional service. I was initially torn between several destinations, but Mark was brilliant. He suggested Riga, a city I'd never visited, pointing out that the Baltics would be a unique experience and less crowded than other famous Christmas market cities. He listened to my request for a central stay and provided three excellent, centrally located hotel options right in the Old Town. Booking with Baltic Travel Company provided genuine peace of mind. Everything was organized for me, and knowing the package was ATOL-protected removed all stress. Mark kept me completely updated, especially when British Airways changed my original flight times, ensuring I could adjust my dates effortlessly. I received all my documentation weeks in advance, and I had emergency contact numbers should I have needed them. Riga was a delight! It truly is a paradise for photographers like me, and the people were incredibly friendly. The package included a city tour, but I also loved exploring on my own. I spent hours walking, discovering the city's beautiful medieval corners and stunning Art Nouveau areas. My first visit to Riga was a resounding success, and everything went smoothly. Mark even followed up after my return to gather feedback. I'm already thinking about my next trip, either back to Riga or exploring another Baltic country, perhaps during a different season.”

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Posted 4 months ago

Thank you for your great review. I hope that we can help you plan another visit to an unexpected gem. Have a great Christmas and 2026!

Posted 4 months ago

“Many thanks to Daina and everybody at Baltic Travel to assist me to organise a week long trip to Estonia and Finland. Everything went smoothly, from the transfers to the activities. Unfortunately, they cannot yet control the weather but I am sure they are already working on it...keep up the good work and see you soon.”

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Posted 4 months ago

Thank you for taking that time to leave a review. Estonia and Finland are a great combination and easy to visit. Have a great Christmas and we are ready to help you plan your next break!

Posted 4 months ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 816 reviews