Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.94

4.9 Rating 740 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 740 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th March 2025

Christine J

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th March 2025

Wendy G

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 26th March 2025

Natalie M

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We booked a 4 night stay in Finland with Baltic Travel Company, and I really can't fault them at all. We stayed at the Wilderness Hotel in Inari, where the staff and accommodation were perfect, we had the first 3 nights in a chalet (with personal sauna included) and our 4th night was in one of the aurora cabins where we were able to lay on our bed and gaze up at the starry sky above. The food in the hotel was lovely with lots of different choices, and even though I am vegetarian, there were always plenty of different options to choose from. The activities were so much fun, my personal favourite being the husky sledding. The dogs were so lively and friendly, and driving the sled was something that I had always wanted to do. Riding the snowmobile accross a frozen lake was also very thrilling, and the clothes provided by the hotel ensured that we were never cold or uncomfortable. We also visited a reindeer farm and were able to feed and stroke them, while also learning about the Sami culture. The night time snowshoeing was an amazing experience, and we were so lucky to have a great display of the northern lights during our walk, which just made the whole experience complete. The organization by Baltic Travel Company and The Wilderness Hotel was second to none, everything went incredibly smoothly, and the screens in the hotel reception area that display the times and names of people taking part in the different activities, make it really easy to keep up to date with all that is happening. Laura at Baltic Travel Company was fantastic at keeping us informed about everything, and answered any queries that we had incredibly quickly. We are so pleased that we chose this company, and would recommend them to anyone that wants a great, and stress free holiday.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 22nd February 2025

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Posted 3 months ago

Thank you for taking the time write a nice review, Sally. It looks and sounds like you had a wonderful time. ps. Toboggining never gets old does it!

Posted 3 months ago

“We have just returned from another excellent holiday organised by Daina. We were keen to visit capital cities and she suggested the combination of Helsinki, Tallinn and Stockholm travelling mainly by ferry. We stayed in very comfortable hotels, particularly enjoying the quirkiness and central location of Downtown Camper in Stockholm. We thrived in Finnish saunas, swam outside in the heated Allas Pool in Helsinki, saw the magnificent Icebreaker fleet and drank excellent coffee throughout. Museums and galleries were all open in January as were the markets, but there were no crowds to negotiate. The Baltic team took any stress out of the arrangements, gave us brilliant pointers and I'd definitely recommend them for independent travel.”

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Posted 3 months ago

Thanks for the feeback Annette - Daina delivers again! Hope that we (or she) can help again in the future!

Posted 3 months ago

“An Unforgettable Experience in Greenland! BALTIC TRAVEL COMPANY is simply spectacular! My trip to Greenland was an absolutely amazing experience—perfectly organized and truly unforgettable. A huge thank you to Inga, who made everything so easy and stress-free. She responded to my emails immediately, solved every issue right away, and gave me the peace of mind I needed throughout the journey. When I needed reassurance, she was there. I wholeheartedly recommend this company 120%! It was a beautiful experience, and Inga is a truly incredible person—so kind and helpful. If you’re looking for a well-organized and worry-free adventure, VALTIC is the way to go!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th February 2025

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Posted 3 months ago

Thank you for your feedback Griselle! It looks like we ticked 120% of your requirements! That is great to hear and see.

Posted 3 months ago

“Charming staff knowledgable and efficient what more does one need - would recommend to anyone”

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Posted 3 months ago

Thanks Jan!

Posted 3 months ago

“Baltic Travel arranged a fabulous trip fro us in January fro my 60th birthday. I wanted to do the exciting activities which are in their standard trips, but with an added few days in Tromso. Daina at Baltic was incredibly accomodating and arranged everything for us, including flights and transfers, and a bottle of bubbly for my birthday! Everything went really smoothly, and I was happy to be able to speak to her over the phone as well - that extra personal touch made all the difference. We would definitely recommend Baltic Travel, and hope to be using them again. Norway is a beautiful friendly country and we would love to go back.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 13th February 2025

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Posted 3 months ago

Thank you for taking the time to post some feedback Carol! Glad to hear that you enjoyed the trip that Daina put together for you.

Posted 3 months ago

“From the offset, everything went smoothly, From the requested dates and booked excursions. Laura our consultant arranged everything and was always available for queries and nothing was too much trouble. Apart from making the payment which again was easy all we did was turn up at the right place and Time. Also provided with excellent advice, and tips, of places to see, eat and what to wear. Highly recommend Baltic Travel to source and arrange a hassle free holiday.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th February 2025

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Posted 3 months ago

Your photos and trip look great! Thanks for the feedback David.

Posted 3 months ago

“Excellent service. Mark planned our trip to Finland meticulously. A flawless experience from start to finish. Looking forward to planning our next winter trip though The Baltic Travel Co.”

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Posted 3 months ago

Thanks for the Feedback and photo Johnny.

Posted 3 months ago

“I had a magic time in Finland. The Renderers, dogsleds, meals, and outdoor activities. Friendly, helpful and knowledgeable staff. I even enjoyed the frozen landscape. The only problem I had was that, had to wear these heavy uniforms ( I knew it was necessary ). Difficult to move around for me😩🥹 Thank you for a wonderful holiday M .Allan”

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Posted 4 months ago

Thank you for your feedback. Those heavy uniforms keep you nice and warm but can be cumbersome. Glad to hear that you enjoyed your trip and hope that we can help you again in the future.

Posted 3 months ago

“Daina was really helpful in finding a suitable Lapland trip for me as a solo traveller covering all the things i wanted to do. The whole process from booking to travelling was all done for me and went very smoothly. Couldn't fault anything. The most stress free holiday I've ever had!”

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Posted 4 months ago

Thanks for your feedback Emma!

Posted 3 months ago

“We booked at short notice with Baltic Travel for the Polar Express and our point of contact (Nikola) was awesome. Some of the package we'd picked was fully booked, so she put together something bespoke which involved a different place of accommodation and reversing the train journey. The flights were at decent times too. Nikola was really quick to respond and had all the answers to our questions. I'd definitely recommend using Baltic Travel! The holiday itself was fantastic too. Sweden was cold (-20) and the Northern Lights evening was a success too!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 6th February 2025

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Posted 4 months ago

Thanks for the feedback and photos! -20c sounds like a challenge!

Posted 3 months ago

“Our travel agent Mark from Baltic Travel was fabulous. He helped us to develop an itinerary that satisfied our needs and enabled us to travel as an independent group of 4 through Finland, Norway and Estonia so we could maximise our opportunities for seeing the northern lights, experiencing all the fun snow activities (snowshoe hiking, snowmobiling, huskies, reindeers, whales etc.) and becoming familiar with the places we were visiting. We highly recommend using Baltic Travel.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th January 2025

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Posted 4 months ago

Thanks Carolyn. Those smiles are as good as a Northern Light photo! Thanks also for the additional feedback - very useful! Your itinerary was very ambitious and I am glad that it ended as a success.

Posted 4 months ago

“From the moment we made an enquiry to returning home Inga has been efficient, organised and adapted the itinerary to our needs. The hotels, food and excursions were perfect and being met at airports and destinations and being transferred took all the stress out of the holiday. At 72 we did snowmobiling, husky rides, rib boat whale watching and even a night in the snow hotel at Kirkenes. We also appreciated having a bit of time to ourselves and two nights in Oslo was a lovely way to end the holiday. It was a dream holiday that exceeded our expectations! Thank you!”

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Posted 4 months ago

Thanks for taking the time Mary. Sounds like a great trip!

Posted 4 months ago

“Baltic Travel Company arranged a holiday for my wife and I in Finnish Lapland. This holiday takes you out of your comfort zone. It was breathtaking, exhilarating, exhausting and challenging. Flights & Transfers were faultless and a superb hotel thrown in as well. You couldn't ask for a better tour operator, First Class!!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 28th January 2025

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Posted 4 months ago

Thanks for the praise Alan! You look like the real deal on the Snowmobile!

Posted 4 months ago

“Holiday amazing all organised by Nikola Everything taken care of from flights, hotel and tours and we were even update while away and re booked on a similar tour after a cancellation. A very professional and efficient service.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th January 2025

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Posted 4 months ago

Thanks for the review Denise! Looks chilly!

Posted 4 months ago

“We used Baltic to book our trip to Lapland where we stayed at the fantastic Wilderness Hotel Muotka. From start to finish the whole process was seamless and very professional and Daina was extremely helpful and came up with a fantastic itinerary for our stay. To see the Nothern lights was a bucket list item for us and we were lucky to experience this on three of our four night stay. This holiday was incredible from start to finish but wrap up warm as its breathtakingly cold!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th January 2025

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Posted 4 months ago

Thanks for the feedback and photos Andy! Your trip looks fantastic. I heard that Nellim guests have been very lucky with Aurora sightings. Hope that we can help you in the future.

Posted 4 months ago

“Daina and the team at Baltic Travel could not have been more helpful. They organised a really fantastic trip to Tromso and were on hand to support throughout when the weather meant a chnage was needed. We had two Northern Lights trips - one was a chase (higly recommended - the tour guide worked very hard to get us to the best place and succeeded!), the second was a camp which was also very good and we did see the lights but you would be stuck if they didn't appear there. We also experienced dog-sledding (amazing) and a fjord cruise (in lieu of the cancelled whale-watching). We also added a sauna (and plunge in the icy harbour) ourselves. All in all a fantastic trip - highly recommend Baltic Travel!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 22nd January 2025

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Posted 4 months ago

Thank you for the feedback Richard. Love that photo!

Posted 4 months ago

“Thanks to this wonderful company and their team member Daina we had the perfect trip to Finland. The travel was seamless, recommended activities perfectly suited and the hotel was amazing. The staff so friendly and knowledgeable and the food was delicious. We cannot recommend them highly enough. They even organised the perfect weather.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st January 2025

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Posted 4 months ago

Glad that you enjoyed your visit. That Aurora looks amazing!

Posted 4 months ago

“My Finland, Lapland trip was absolutely perfect. Communication with Baltic Travel was exceptional and the entire trip went smoothly. The range of activities that I booked myself into were scheduled so well. You can tell this company has a wealth of knowledge from helping so many people book their dream Findland holiday.”

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Posted 4 months ago

Thanks Felicity - Finland is such a great destination!

Posted 4 months ago

“We had the most incredible holiday in Norway thanks to Mark at Baltic Travle Ltd. He put together an itinerary that included everything we'd asked for and gave us the chance to experience parts of the country that we might otherwise have missed. Communication was excellent and despite a change in plans due to the weather everything else went perfectly. We had a mixture of pre-booked trips through Baltic Travel and others that we organised ourselves when we were there, which worked really well as we could adapt to the weather. Particular highlights were the Norway in a Nutshell journey, staying at the Rorbu in Svolvaer, the trip with Lofoten Lights and the husky sledding. We also loved the rib safari to see sea eagles in Svolvær, the atmosphere in Bergen and the snowmobiling and northern lights trips in Tromso. A fabulous adventure and we enjoyed every minute - thank you!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th January 2025

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Posted 4 months ago

Thanks for the great feedback Emma! Your photos are fantastic and thanks for sharing them.

Posted 4 months ago

“I have booked 2 holidays with Baltic Travel, and have absolutely loved both. A huge thank-you to Daina who ensures every detail is perfect, within budget and runs smoothly.”

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Posted 4 months ago

Thanks for the feedback Julie Ann!

Posted 4 months ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 740 reviews