Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

4.9 Rating 627 Reviews
100 %
of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
4.9
Based on 627 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st March 2024
Antony L
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st March 2024
Antony L
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st March 2024
Antony L
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 8th February 2024
Clive S
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 31st January 2024
Tori B
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 31st January 2024
Tori B
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 31st January 2024
Tori B
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Anonymous
Anonymous  // 01/01/2019
This is my first time travelling on my own and at the age of 62 I didn’t know where to begin, all I knew was I wanted to go to the north of Norway. Inga and her team made the process so easy, I just said what sort of stuff I liked and they came back with several choices of : dates, location, hotels, activities, I made my choices and left it with them. The result was an adventure in Tromso which I will never forget, It was truly amazing. The flight connections were accurately timetabled, the taxi was at the other end to meet me, the hotel was just perfect and the activities I booked were amazing, I feel that I have had a perfectly tailor made for me holiday. Before the holiday I had regular updates from Inga and her team, my itinerary was sent over for my confirmation and it was all sorted. Tromso was everything I imagined (and a bit more) I was very apprehensive going on my own but I can honestly say I shouldn’t have worried, I met some lovely people from all over the world who also wanted to see Tromso. I will definitely book my next trip with Baltic Travel as I plan on visiting Iceland next year and know that it will be arranged for me on a personal level. Thank you Inga and team from Baltic travel for enabling me to have a wonderful holiday.
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st October 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st October 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st October 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st October 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st October 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st October 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st October 2022
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Posted 1 year ago
Excellent holiday. Seamless organisation of travel arrangements, hotel accommodation and guides for my three cities break. Communication both before and while away was speedy and efficient. I would highly recommend this company and would certainly travel with them again.
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Posted 1 year ago
I booked a trip pre-pandemic and have had to modify my plans more times than I can count. Laura has been amazing! She's been flexible, professional, and understanding. I highly recommend this company to anyone who appreciates that planning their vacation is meant to be a pleasant experience. I look forward to booking through Baltic Travel Company in the future; thanks to Laura!
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Posted 1 year ago
Brilliant trip- highly recommend this company. Well planned and the easiest staff to work with. Enjoyed all that was organised. The itinerary was very informative and made the trip stress free. Laura who did planning included places to visit etc and this was wonderful. We would be only to happy to use this company again.
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Posted 1 year ago
Sometimes it's possible to have a holiday that is so perfect that it becomes an unforgettable, treasured memory: this was our experience on Highlights of Georgia, organised for us by Baltic Travel. First of all, the care taken with planning and organisation was so exact that every stage of our journey: from arrival at the airport for our outbound flight to our return eight days later, went like clockwork. Second, we experienced a wonderful country, which few people in the UK seem to know about or to visit: we would recommend Georgia 100%. We stayed in the capital, Tbilisi, which is vibrant and modern, and on our trips into the countryside we visited churches, museums, archaeological sites, and witnessed the traditional wine-making process. Everyone we met: hotel staff, museum guides, people in restaurants and shops; were friendly and hospitable. Most importantly, our guide and our driver worked hard to make our trip into something very special. They were unfailingly courteous and considerate, and our outstanding guide was able to give us an insight into the complex history of Georgia and the challenges it still faces. This was our second holiday with Baltic Travel and will not be our last: highly recommended.
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th September 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th September 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th September 2022
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Posted 1 year ago
Inga did a marvelous job planning our Island Hopping Bicycle Tour of the Finnish Archeplago. Carfield provided the E-Bikes and were very helpful attending to our needs and transporting luggage to and from hotels. All accomodations were clean and the staff very friendly. We often met the owner and were introduced to staff. Our favorite stops were in Korpostrom and Naantali. Throughout the route we saw the country side, forest, quant cities, wonderful Finnish people, and a variety of ferry rides. A rest and relaxation on the ferry was a welcome afternoon treat. Thank you so much.
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th August 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th August 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th August 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th August 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th August 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th August 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th August 2022
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Posted 1 year ago
I had been planning my trip to Finland in 2020 but for obvious reasons it did not happen until 2922. It was so worth waiting for. Communication and customer care by Laura at the Baltic Travel Company was wonderful. You feel as if you are the only customer she is looking after it’s so personalised. As a Finn herself she was able to give me some wonderful tips about my trip particularly to Tampere. Couldn’t recommend this company more but all down to Laura !!
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th August 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th August 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th August 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th August 2022
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Posted 1 year ago
So pleased with our Baltic tour, we have been waiting 2 years due to Covid and Baltic travel couldn't have been nicer or more helpful in continually arranging and re-booking as circumstances changed. They have great local knowledge and everything was planned perfectly, hotels were comfortable and very good quality in convenient locations. I would definitely recommend.
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Posted 1 year ago
We just returned from a nine day trip in Denmark and Norway with our 15 year old granddaughter. Both the planning and follow-through more than met our expectations for lodging, transfers, and activities. Daina was always patient and responsive to our questions. This trip is our third with Baltic, and each one has been tailored to our our specific goals for the itinerary while still balancing active time and breathing room. I highly recommend them.
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Posted 1 year ago
I found Baltic Travel a very good company to deal, they were really helpful and knowledgeable, I enjoyed my trip to the Faroe Islands, and they are worth a visit.
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Posted 1 year ago
The team at Baltic Travel are fantastic; a special thank you to Laura who looked after us from start to finish. Our holiday was postponed for two years due to Covid and there was also a last minute flight hiccup, but Laura sorted everything quickly making it a stress free holiday. Laura shared her knowledge of Helsinki, recommending things to see in and do to make the most our weekend there. The highlight of our holiday was the bear watching night in Kuhmo. Everyone in Finland is warm and welcoming. We will definitely be returning and using Baltic Travel.
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd August 2022
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Posted 1 year ago
Booking process I have booked a trip to Iceland, my first trip alone overseas, and the customer service has been excellent. I had lots of questions I wanted answered, I wanted flights changed..... awkward some may say.... but nothing was too much trouble. Personal touch from staff I mainly dealt with Inga who couldn't do enough to help. If the trip is as good as the service I will definitely be booking again as cannot fault service it has been excellent.
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Posted 1 year ago
They are extremely efficient and the customer service is excellent from the time of booking till the end. The itinerary is packed with helpful advice how to travel from airport to the hotel with detailed map to walk the short distances. This makes the journey so easy and fun to follow. We have done 3 holidays with them, group tour and tailor made very good value for money and had a wonderful time in Norway and Iceland! Our special thanks to Daina who has arranged 3 exceptional holidays for us.
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2022
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Posted 1 year ago
Just to thank the team at Baltic Travel for their patience and support before and during our trip to the Faroe Islands. Booked pre-pandemic, the team ensured that no matter how many times the trip had to be rescheduled, they communicated and made clear all options available. Similarly, when we did (eventually) travel, we suffered flight cancellations and they made a painful situation bearable. Thanks all round The short break was wonderful, scenery breathtaking and weather abundant! Definitely a trip to remember with culture (the arts, food), nature (how many waterfalls in a day!) and hiking all part of the itinerary. Would definitely recommend Baltic Travel as your trusted travel partner
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Posted 1 year ago
Despite the delay to our booked holiday during covid years, Baltic Travel kept in touch, plenty support and ATOL guarantee kept us going. Loved our trip, well planned and all details thought through, even to them coming back to us because our hotel room might not have a view, offering us alternatives if we weren’t happy. The only disappointment we had was excursions cancelled due to bad weather, quick refund of the excursion costs was excellent, plenty to see and do despite weather and cancellations so would recommend them if you are planning a holiday. Friendly helpful folk in Baltic Travel and in the Faroese, we were made to feel welcome and so helpful.
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Posted 1 year ago
Recently did Norway in a Nutshell and had the time of my life. Just admit was a little disappointed with our first hotel but soon forgot about that because it just got better and better. Would thoroughly recommend this trip. The trip was made even better by the kindness of the tour company and the gesture in celebration of my birthday which was such a nice surprise. Norway is an fabulous country and I can't wait to go back.
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Posted 1 year ago
I was fortunate to choose such an efficient travel company and in particular, I would like to mention Laura Halmela who demonstrated her thorough professionalism in all aspects. She tailored our itinerary according to our wishes and was extremely detailed. Be aware, however, of the high parking fees at the Sokos Hotels ranging from EUR 16 per day to EUR 36 in Helsinki.
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Posted 1 year ago
Very helpful staff especially Laura who planned our itinerary and made changes at our request. She picked the perfect hotel for our stay and sorted out our flights when we missed our connection due to delays. Her knowledge of the area was just what we needed to make this an enjoyable and stress free stay. Will definitely be booking with Baltic travel again for our next adventure.
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 5th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 5th July 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 5th July 2022
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Posted 1 year ago
We booked a very last minute trip to Norway with Baltic Travel and from start to finish they were superb. They were able to accommodate our requirements when others couldn't, not only for the holiday itself, but also for all the trips that we wanted to pre-book before we flew. Excellent service, from start to finish.
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th June 2022
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Posted 1 year ago
Would just like to thank Daina and Baltic Travel for arranging our amazing holiday to the Majestic Fjords. The holiday was well organised and ran to plan.We added a few extras into our holiday and that was no problem. Couldn't fault the hotels or the food.Will definitely rebook again in the future
Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th June 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th June 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th June 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th June 2022 Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th June 2022
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Posted 1 year ago