Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 791 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 23rd October 2025

Diane C

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th October 2025

Seema M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd October 2025

Elizabeth C

608

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daina arranged a fantastic trip for us. She listened to what we'd like to do and where we wanted to go. A well organised 9-night trip visiting Bergen, Flam, Gothenborg, Oslo and Stockholm. A very detailed itinerary made it easy for us to following - planes, trains, buses and boats. A wonderful expereience”

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Posted 1 week ago

Hi Diane - thank you for your great review and photo! We hope that we can help you again in the future.

Posted 3 days ago

“I had a fantastic trip to Greenland in June earlier this year, for personal reasons it had been delayed from my initial conversation with Daina but I was determined to go and she was dead set on helping to make sure it was perfect. I was a solo female traveller and everything from hotel selection to the tour organisation could not be faulted. In Ilulissat I had the most perfect room, I honestly couldn't have asked for more. I had also met some wonderful people in my tour, the group were majority German speakers but really included you which was lovely. I have come back with so many great memories of the whales, icebergs and glaciers that will no doubt call be back. And I'll happily rebook my next trip with Baltic Travel again!”

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Posted 1 week ago

Thank you for your fantastic words and photography! So glad to hear that you had a great time and felt comfortable at all times. Daina is here and ready to arrange your next adventure!

Posted 1 week ago

“Many thanks to Mark Champagne who listened to my ideas, the dates, venues and experiences around which I wanted to create a holiday in Denmark. No question or query was too much trouble for him. He arranged a very enjoyable week's holiday for me in Denmark enabling me to trace my family roots. Many thanks, Stephanie Gummer”

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Posted 2 weeks ago

Thank you for taking the time Stephanie. I was happy to hear about your visit and your heart warming experience with an old photograph. Please bear BTC in mind for a future adventure!

Posted 2 weeks ago

“Perfect organisation. Will definitely use again”

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Posted 2 weeks ago

Thanks Barry!

Posted 2 weeks ago

“We had a very enjoyable holiday in Sweden, travelling between Malmö, Gothenburg, Stockholm, and Uppsala by train. Each city had its own character: Malmö was an interesting mix of old and modern, Gothenburg was bustling, but felt laid-back with its canals, parks and great food, Stockholm was full of history and beautiful views, and Uppsala was peaceful and charming. The trains ran on time and were comfortable, fast, and gave us some views of the countryside. The whole trip was relaxed, informative, and filled with great memories. A big thanks to Baltic Travel and to Mark for coming up with such an enjoyable and stress-free way to see Sweden.”

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Posted 3 weeks ago

Thanks Graham - that was a fun trip to put together! Sweden by train is the best way to get around!

Posted 3 weeks ago

“Baltic was responsive from my initial enquiry, made some great recommendations, and gave us great advice. Our bookings, tickets and instructions were clearly explained in a very user-friendly way. Everything happened like clockwork - and the hotel Baltic Travel recommended was wonderful! I highly recommend them.”

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Posted 3 weeks ago

Hi Anne - thanks for the great review!

Posted 3 weeks ago

“We booked the Krygyzstan trip with Baltic as many other providers were only "dipping in" to Krygyzstan along with other Central Asian countries. From our first enquiry to sorting an airline feedback issue on our return the staff were extremely helpful, very responsive and always friendly. We worked with Nikola mostly, but also her colleagues stepped in to respond when necessary. All of them were brilliant. This is as you would wish an operator to be, always answering questions quickly and giving tips that are super helpful. The trip itself was amazing. The country, though still setting up for tourism (one of the attractions for us was that it is still quite raw and unspoilt for visiting) was so beautiful and scenery often breathtaking. We have travelled extensively and I would say not many places have physically made me gasp with awe - this was one. When stepping out at height to see the Seven Bulls mountains it was incredible. We were part of a small tour, us and 4 travellers from Russia in a very comfortable mini bus with an very helpful guide who spoke good English, Russian and Turkish. We travelled all around the North, East and Central parts and stayed in home stays, yurts and Hotels. A great contrast. This trip was super memorable and I am glad we were able to pick up the tour we wanted exactly with Baltic. Would highly recommend and I would pick up a tour with Baltic again, particularly after a great self guided rail trip around Finland last year which was fantastic (booked with Laura) Top marks.”

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Posted 3 weeks ago

Thanks for the great review Elizabeth. Your photos look like they're straight out of National Geographic! The team are always ready for your next enquiry.

Posted 3 weeks ago

“My wife and I have just returned from a 10 night north Norway fly-drive holiday organised by Inga at Baltic Travel. All of the arrangements from flights to hotel bookings to ferry tickets worked perfectly just as we knew they would. Late September was a good time to go as it wasn’t too cold and plenty of daylight meant we could enjoy the spectacular scenery all the way to the North Cape and back. We’ll definitely be back for Baltic Travel to arrange another adventure. If anyone reading this is worried about hiring an EV in Norway, don’t be. There are lots of charging stations and no queues to use them. Download the Elton app and you’re sorted.”

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Posted 1 month ago

Hi Keith - thank you for the great review and the top tip for Electric Vehicles in Norway. They can be considerably cheaper to hire than petrol cars these days. Look forward to helping you with a future trip.

Posted 3 weeks ago

“Norway in a Nutshell. Thoroughly enjoyed our trip to Norway. All the travel arrangements went to plan, hotels were good. We were very impressed with the very detailed itinerary we were sent before the trip. I wouldn’t hesitate to recommend the Baltic Travel Company, and hope to travel with them again.”

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Posted 1 month ago

Thank you for your review. Hope that we can help again in the future.

Posted 3 weeks ago

“I have just returned from a tour of the Baltic countries and the entire experience from booking to the completion of the tour was incredibly smooth. Everything was included in our own "personal" welcome pack with the day to day agenda. On the days where there was no actual itineary scheduled, we were provided with optional excursions if we so desired. There was no hard sell for these excursions and we were free do fill in our day as we wanted. The hotels were mostly in good locations, clean and comfortable. The buffet breakfasts were all presented beautifully and were plentiful in the choice of foods. If anyone is wanting a well organized and hassle free holiday, I really recommend Baltic Travel. They communicate well and make sure everything runs smoothly”

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Posted 1 month ago

Thank you for your review Cecily. We're glad to hear that you enjoyed the Baltics. They are lesser known gems!

Posted 3 weeks ago

“We have had a wonderful holiday in Poland organised by Mark at Baltic Travel. Never having been there before, we relied very much on the support of having our travel and accommodation taken care of so throughly. The 2 hotels we stayed in were exactly the sort we wanted. It’s wonderful to have found an organisation that really bothered to listen to our needs. We will of course be using them again next year.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th September 2025

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Posted 1 month ago

Hi Jan- thank you for your great review and photos. Your visit looks like it was fantastic! We look forward to helping you plan your next adventure.

Posted 3 weeks ago

“Every thing that was arranged for us was on time, to a good standard and value for money .”

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Posted 1 month ago

Hi Elsa - thank you for you kind feedback!

Posted 1 month ago

“The wonders of Greenland An incredible experience -- Greenland has so much to offer that is totally different from your " beach holiday " . From icebergs, to whales , an incredible culture, fairy tale settings -- seeing was believing -- I will never forget and I will return . Baltic travel plus their associates Greenland travel looked after my every need -- I give 110% out of 100% -- first class customer service , will certainly book my holidays through them -- highly recommend, try them , you won't have any issues I promise”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 16th September 2025

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Posted 1 month ago

Hi Paul - thank you for your fabulous feedback and photos! We look forward to assisting with your next adventure.

Posted 1 month ago

“Wonderful tour which was well organised and offered plenty of information before and during the trip, as well as providing an excellent guide who accompanied us for the duration of the tour. Would definitely recommend.”

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Posted 1 month ago

Thanks for your glowing praise Janet!

Posted 1 month ago

“This was my first time using Baltic Travel and I was very impressed with the service that Mark provided in organising our Baltic trip. Living in Northern Ireland it is difficult to get package tours that start and end in Belfast, but it wasnt a problem at all for Baltic Travel. We really enjoyed the tour and it was a great way to see the four capitals. We only had 12 peoplei n our tour group which was great and the tour guide was very pleasant and knowledgeable and happy to share her experiences growing up in the Soviet era. I would definitely consider using Baltic Travel again.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 9th September 2025

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Posted 1 month ago

Thank you for the great feedback. Those photos look fantastic! I hope that we can help you again at some point in the future!

Posted 1 month ago

“My holiday to Arctic Norway in late summer 2025 was completely magical, not least because it would have happened a year earlier, had I not suffered a severe knee tendon injury 3 months before departure. Throughout the initial booking period and then the subsequent rearrangements Daina at Baltic Travel was tremendously helpful and accommodating and found me some magnificent areas to visit and places to stay. The rearrangement meant I also had the opportunity to stay in a converted fisherman's hut in the atmospheric fishing village of Henningsvær, along with the Aurora cabins in the majestic Lyngen Alps one of the lodging highlights of the trip. Daina arranged everything to perfection, from flights to car hire to accommodation, leaving me the flexibility to travel freely within the fixed points the accommodations set me, resulting in a brief ad-hoc visit to both Sweden and Finland! All in all I would definitely recommend engaging Baltic Travel to help organise a holiday in this wonderful, EXTREMELY far north part of the world.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 8th September 2025

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Posted 1 month ago

Hi Chris - thank you for your kind words and your fantastic photos! Looks and sounds like you had an amazing time. Looking forward to helping again in the not too distant future.

Posted 1 month ago

“This was the first time we used Baltic Travel and we were very impressed - everything just worked. We found booking process straightforward with good information provided. After booking our trip, all the tickets and hotel details arrived in good time and the itenary was very clear. It was also very reassuring that on one part of our trip when our train was delayed , Baltic travel contacted us to find out our situation and ask if we needed assisitance. As we would miss our onward connections, Baltic Travel rearranged our itenary and pick-up all by the time we arrived (and this was on a Sunday). Norway is a beautiful country and it was really nice to be able to enjoy it knowing that if anthing goes wrong there is a good support service to take care of things. Given the friendly service, good organization and high level of support, we would highly recommend Baltic Travel.”

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Posted 1 month ago

Hi Tim - thank you for your glowing praise. Norway is a stunning country! We hope that we can help again in the future.

Posted 1 month ago

“Mark at Baltic Travel was very helpful. When we had to change soem dates he sorted it out cheerfully and efficiently. All his plans worked and the vouchers for travel and hotels were easy to use and correct. The hiotels were really good and the train travel was well planed for people over 70, one of whom has recently had a knee replacement! We wil reccomend them to any friends going to Denmark. Thnak you. Our main contact was email but we also talked on the phone.”

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Posted 1 month ago

Hi Catriona. Thank you for taking the time to leave feedback and we're glad that you had a great experience. Looking forward to helping with a future trip!

Posted 1 month ago

“Daina and Baltic recently organised a bespoke trip for me to Berlin for the first time. I have used Baltic consistenty over a number of years as their personal service is top quality gold. They organise trips completely shaped around my expressed wishes and interests, cover every possible detail, provide really detailed and clear instructions and briefing materials and set up a range of help and support links and contacts should these ever be required. They usually provide me with a number of options to best meet my requirements. I always have 100% trust and confidence they will desing and deliver exactly what I need for each individual trip or holiday, and I will certainly be using their services in the years to come.”

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Posted 2 months ago

Thank you Andrew. Daina is on standby for your next adventure!

Posted 1 month ago

“Booking our first trip to Finland was a bit daunting, yet with Inga from Baltic Travel Company we received a comprehensive, authoritative and confident service to enable us to book the holiday we wanted. Inga guided us throughout and advised us on various choices to bespoke a package for us. Her knowledge understood our needs, as a family, and our holiday was a happy one. We would highly recommend to anyone wanting advice on how to build their holiday experience and book to go and look at Baltic Travel Company. Instructions were clear and concise - nonsense payments- all tickets, vouchers & forms were dispatched quickly and throughly. Once again we would like to thank Inga and her team for a wonderful experience. Alison & Gavin”

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Posted 2 months ago

Thanks Alison! We will pass on your thanks to Inga and the team!

Posted 2 months ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 791 reviews