Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 865 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 865 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th October 2026

Ralph

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st October 2026

Maxine G

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th August 2026

Carol M

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfectly planned holiday to the northern lights, with a reindeer experienced added in. Inga was amazing and prompt at responding to all my queries regarding this holiday. Not much input was needed from me in order to put together a perfect holiday aside from the hotel. Could not recommend more.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 26th October 2026

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Posted 1 week ago

“The Baltic Tour was well guided and well designed giving us a good picture of both the beautifully restored old town centers and the countryside. We were very happy to have chosen it, we learnt much and saw much beauty helped by fairly good weather. The main guide Janis was calm, knowledgeable and spoke clearly as did the guide at the Rundale Palace. A couple of the local guides less so. By the end the group of four different languages bonded usefully and this would have been good to have been achieved earlier on. The hotels were all good and well located. The upgrade rooms were the same size as the standard ones just on a higher floor with a more impressive view. The Mortlake, London, office was helpful, reliable and patient. Very many thanks for such an interesting and entertaining tour.”

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Posted 2 weeks ago

“Baltic travel company are very professional and have excellent guides. I have been on two tours with them and both tours have gone to plan exactly. Daina at the UK office is extremely helpful.”

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Posted 3 weeks ago

Dear Robina, thank you for your kind words. I’m so pleased you enjoyed your holiday, and I really appreciate you taking the time to share your feedback. It was a pleasure for Daina helping you plan your trip, and we all would be delighted to help with your next adventure!

Posted 3 weeks ago

“We had an excellent 2 week trip to Albania and Montenegro with our private driver/ guide. All the arrangements worked smoothly and we had the right balance of sightseeing, touring and relaxing. In Albania we discovered ancient sites, visited Ottoman citadels and walked in National Parks. Montenegro has stunning scenery and 2 fascinating walled Cities at Budva and Kotor.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th October 2026

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Posted 3 weeks ago

Thanks Christine! Thank you for your review and your photos. The Balkans have been popular this year and everyone has enjoyed their visits.

Posted 3 weeks ago

“Fantastic tour, great value for money and full of interest. With our guide Lubyo, recovered large parts of Bulgaria taking in the beautiful scenery and the great range of history from the Thracians of 300 BC right through to the communist era and after. The food was all excellent and the accommodation was very adequate uncomfortable. The whole two was very relaxed and the arrangements that were made by Baltic Travel all came to fruition without a hitch. Bulgaria is a really lovely country and should not be missed.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th October 2026

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Posted 3 weeks ago

Hi Peter- thank you taking the time to share some feedback and your photos. That Soviet Spaceship/Observatory looks other worldly!

Posted 3 weeks ago

“Inga and the Baltic Travel Company did an outstanding job making the arrangements for our trip to Finland. The accommodations were excellent as were the recommendations made for places to see and things to do. As we had been traveling Scandinavia for 6 weeks prior to arriving in Finland, Inga kindly arranged for us to stay at a lovely villa on Lake Saimaa for a few days to relax and regroup prior to starting our driving tour. For our tour she provided recommendations to visit some real gems that we might not have found on our own, like touring the Olavinilinna Castle in Savonlinna on our way to Joensuu. She was incredibly flexible in tailoring our itinerary, including spending extra time in Jyvaskyla to explore two UNESCO World Heritage Sites which was a highlight of our trip. We had a wonderful time in Finland and are so appreciative of Inga's consistent support and recommendations. She was a joy to work with!”

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(06/07/2026) - Posted 3 weeks ago

Thanks Lori! Inga puts a lot of work into her client's itineraries and it's nice to hear that made your visit wonderful!

Posted 3 weeks ago

“Mark Champagne put together an amazing trip for us, tailored to our requirements, whilst also giving us ideas and recommendations for the best places to stay at each location. The trip was truly memorable and one which leaves us wanting to return to the area to explore more in the future.”

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Posted 4 weeks ago

Thanks for the review¬glad that you had a great trip and we'll let Mark know that he tailored an amazing trip for you!

Posted 4 weeks ago

“BT built an itinerary for our Sweden Fly Drive to our specific needs, and we were delighted with our holiday. We loved the quiet countryside, and scenic views of the coast and islands we visited., with pleasant hotels or apartment stops. A relaxing and enjoyable experience.”

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Posted 4 weeks ago

Thanks Ralph. Thanks for the review and great photos. Ale Stenar looks fantastic!

Posted 4 weeks ago

“A very friendly, knowledgeable and efficient company. They orgaised all aspects of a recent vist to Stcokholm at short notice and very quickly, including flight, transit & hotel . The hotel reccomendations in particular were excellent.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 7th October 2026

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Posted 1 month ago

Thanks for the great review and glad to hear that you enjoyed Stockholm!

Posted 4 weeks ago

Your photos look amazing - capturing a good time indeed!

Posted 2 weeks ago

“I used Baltic Travel for my recent trip to Lithuania and Latvia. I had some ideas of what I wanted to do but was pleased that Inga, my tour operator, worked in providing additional ideas and suggestions. Together we put together a great itinerary! The guides for all of my tours were sensational; bringing local knowledge and enthusiasm to tours. The hotels that were chosen were also top notch and exceeded my expectations. I always felt that Baltic Travel was there for me especially when I had questions and/or concerns which can happen when you are traveling alone abroad! Thank you, Inga, for putting together a fantastic tour for me!”

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Posted 1 month ago

Thank you for the great feedback and photograph!

Posted 1 month ago

“Very efficient and friendly tour company. Thank you very much for organizing our fabulous Baltic holiday. We both had a very enjoyable tour and it all went very smoothly. It started with the Ryanair premier booking working so well with luggage drop, checkin, and boarding so well assisted. Definitely worth the extra. I think the driver in Vilnius was a bit surprised as the flight landed 25 minutes early but he soon had us in a nice new car being driven to the hotel. The tour of Vilnius was very good and Alex was an excellent and knowledgeable guide. His knowledge of all the places we visited in the three countries was excellent. The rooms allocated in Riga were very small and I would not recommend staying there again. We were fortunate to change rooms because of my Radisson membership to a newer and larger room. Arriving in Helsinki was like starting a new tour with a new guide Casper and a reduced group of travellers. Not as professional as before. Setting off on our own to Stockholm worked well, and with the assistance of the VisitaCity documents that I had prepared before we left the UK, we managed to visit all of the main sights of Stockholm and Copenhagen. Thanks again for all of your help”

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Posted 1 month ago

Thanks Tony. We will bring up the room size with our local team as that's not something that we have heard about. Glad to hear that you enjoyed your trip though.

Posted 1 month ago

Thanks Tony. We will pass your feedback to the local team that look after Baltic Travel clients. YOu shouldnt have to rely on Radisson membership for a good sized room. We hope to see you again in the future!

Posted 1 month ago

“We have just returned from a memorable and glorious 10 days in Kaunus, Klaipeda, Vilnius and Riga. Inga interpreted our initial discussions and key elements for this trip very Professionally. Affable, prompt replies and constructive suggestions before we settled on the final itinerary. Flights, Hotels, Transfers and Guides all came together perfectly. The lunchtime organ recital in Riga Cathedral was a delight.”

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Posted 1 month ago

Thank you for your review! Nice to hear that you enjoyed the Baltics and that Inga did a professional job for you. Inga knows Lithuania better than most and will always look after our clients!

Posted 1 month ago

“We had a wonderful trip organised by Laila. Excellent hotel in a good location . Flights all at convenient times and all on time. I would definitely recommend your company again.”

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Posted 1 month ago

Thanks Helen - thank you for your feedback!

Posted 1 month ago

“Tallinn and Stockholm - two beautiful, fascinating cities, so close yet so distinctively different. The Baltic Travel Company made all the travel and accommodation arrangements and bookings or at least Laima did all that for us. No hassle, nothing too much trouble. Very professional service with which from the start we felt extremely confident and comfortable. Flights were with Finnair outbound; SAS return. Laima also arranged Special Assistance for me in order to help with my disability. The Assistance too was great; very reliable, very friendly and invaluable getting through security and border controls with the minimum of fuss and waiting. Wearing my Sunflower lanyard with confidence. Hotel Palace, Tallinn,; and Hotel C, Stockholm; both very central, modern and very well appointed. In both cases, staff were extremely friendly and helpful - and breakfasts were yummy! Travel between the two cities was by overnight ferry on MS Baltic Queen, Tallink | Silja Line. Super trip with calm weather. Beautiful watching the ship slide through narrow channels in the archipelago for several hours before arriving mid-morning and refreshed in Stockholm. A treat but well worth it! And last but not least the Taxi Transfers between airport/hotel/ferry terminal all ran like clockwork. All organised by, you guessed it, the wonderful Laima from Baltic Travel. Thank you so much for a wonderful and thoroughly memorable trip. We’ll be back! Sue & Paul, Menston”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 22nd September 2026

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Posted 1 month ago

Thank you for taking the time to leave us a review and photo. We will pass on your praise to Laima too!

Posted 1 month ago

“We spent 8 great days in Lithuanie thanks to baltic travel Company. it was very well organised, the pick ups, the hotels, the rain and the bike rental for the Curonian Spit. The icing on the cake has been beeing able to do the hot air balloon flight. The Company did everything they could to allow us to do it, although the weather made some issues. Any way me made it and recommend it highly. I can only recommend the baltiv Travel Company for your next adventure.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st September 2026

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Posted 1 month ago

Merci Helene! Thank you for the review and the great hot air balloon photo. We hope that we can help you again at some point in the future.

Posted 1 month ago

“This was my third holiday with Baltic Travel Company and all have been consistently well organised with great attention paid - on their part - to important logistical detail such that I only had to follow their instructions and to easy. The company's travel brochure has grown since first I travelled with them and there is a great choice of destinations now.”

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Posted 1 month ago

Thanks Paul -so glad to hear that you had another great trip!

Posted 1 month ago

“We have just returned from a brilliant 10 day trip, visiting Helinki, the Aland Islands and Stockholm. Inga organised the trip for us with great efficiency and communication and we opted to add on Stockholm to the original trip as advertised. We have had a wonderful time and are so impressed with Scandinavia... we would like to go back soon! Highlights for us were a guided walking tour of Helsinki, which we booked through Trip Advisor and was excellent. Everyone speaks English, of course and is so nice! Visot the Pommern Ship on the Aland Islands and the VASA museum in Stockholm- both amazing.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th September 2026

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Posted 1 month ago

Hi Judith - that is a fantastic photo! Thank you for taking the time to leaves feedback and we will let Inga know that she did a good job. We hope to help you travel again very soon!

Posted 1 month ago

“We have always preferred Baltic Travel Company for all our holidays. We have done Norway holidays 3 times, Iceland circular and now Faroe Islands with the company. Our experience has been exceptional. Each of their advisers are very helpful, polite and supportive. Their planning, communication and execution are excellent. We are very pleased and honoured”

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Posted 2 months ago

Thank you for your review Avinash. So glad that you enjoyed the Faroe Islands despite some early set-backs. We are looking forward to helping you with your next trip!

Posted 2 months ago

“My tour of Svalbard was exceptional. I am still spellbound after being home for two weeks. It is an amazing place and I recommend it to anyone who loves nature, wildlife and beautiful scenery. You will not be disappointed. Baltic Travel made my itinery from start to finish and it was flawless. A couple of last minute alterations due to change in flights and walruses migrating earlier than normal were seemlessly dealt with by Daina. Baltic Travel's perfect planning allowed me to fully appreciate the amazing beauty of Svalbard. Thank you BTC and Daina. *****”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd September 2026

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Posted 2 months ago

Thank you for your review and the photo. Svalbard is something else!

Posted 2 months ago

“Excellent. Great advice, everything to a high standard including travel arrangements, accomodation and guides. Excellent customer care from Inga made it all so easy. We definitely hope to travel with Baltic Travel again. Thank you.”

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Posted 2 months ago

Thank you for your review Alan. We will pass your comments to Inga who is ready to help you with your next trip.

Posted 2 months ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 865 reviews