Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 809 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

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4.9

Based on 809 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 18th December 2025

Daniel M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 8th December 2025

Andrew B

624

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the recent activities put together by Mark at baltic in Longyearbyen. It was a magical experience, and one that I will never forget. I especially loved the ice cave hiking and was lucky enough to see the dancing northern lights.”

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Posted 1 month ago

Wow! Great photos! Thank you for the share and the great feedback. We look forward to helping you again very soon.

Posted 1 month ago

“We went on thr Baltic Circle fly drive tour. Hotels were excellecnt and the itinerary was first class which gave us a real feel or the three Baltic states, their history and environment. I would have given this review 5 stars if we had a better experience with the car hire company (Hertz). They charged us an extra €70 because we were crossing borders between Latvis, Estonia and Lithuania, which was not part fo the agreement we received before we left (in fact there is no effective border between the 3 states). The car also had no sat nav or USB so we had to use Google Maps which were not always accurate and for longer runs the phone battery died. We also had to walk 20 minutes each way between the terminal at Riga airport and the car hire pick up/drop off site. We wasted significant time trying to find hotels which limited our time in soem of the towns. A shame because we througtly enjoyed ourselves exploring the towns and other sites such as the Curinian Spit and the Gauja National Park. The food was good (coffee shops even served flat whites!). People everywhere were very friendly and helpful and I would thoroughly recommend this tour, probviding your hire car has a sat nav.”

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Posted 8 months ago

Thanks for your feedback Steve. It sounds like you had a good trip! Car Hire - we do make it clear on our documentation if there are any local charges for crossing international borders or security deposits. However we will look at ways to make this clearer to our clients in future. Sat Nav -unfortunately these devices are not always standard and we cannot pre-pay for them when booking a vehicle. Again, we will find a way to make this clearer for the future. We look forward to helping you with a future adventure.

Posted 8 months ago

“We had a wonderful time seeing the sights of Tallin Airport transfer brill with a history lesson included A lovely hotel just at the edge of the old town perfect location. Could just have done with a little extra time between connecting flights … had a bit of a dash as the first flight was slightly delayed and both airports looked worth a browse but didn’t have any time”

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Posted 9 months ago

Thanks for the great feedback Carolynn! When we book connecting flights we always try for the best connections but the airlines don't always have multiple options. I hope that we can help you again in the future.

Posted 9 months ago

“Good introduction to understanding and appreciation of the Baltic states and their history. Days were busy with good amount of free time to allow for our own exploration. Tour leader was very organised and clear in his communication. Only disappointments were the medieval dinner which was just an ordinary dinner and the Latvian dinner which was extremely noisy, average food with the pavlova dessert base hard - worst meal of the trip.”

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Posted 1 year ago

“Very professionally organised tour with good balance of flexibility for seeing the arranged and optional tour . Very responsible driver of the Coach bus in navigating the narrow roads across the 3 Baltic states. Good and efficient tour director for the English speaking group with good local knowledge .”

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Posted 2 years ago

“I found the Baltic travel company online whilst searching for a short new years trip to Iceland. They offered just what I wanted. There was a little confusion with the drafting of the tailor made programme but it was quickly resolved and I got what I wanted. I think I paid more than those using other travel companies but otherwise cannot fault the service. The trip was fabulous. The group was very diverse and hence interesting. The tour guide was enthusiastic to show us his country. The local tour company did everything to make our trip enjoyable. All in all a great way to welcome in the new year. I would definitely use this company again.”

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Posted 3 years ago

“We had a wonderful time and Tromso is such a beautiful town, with all the lights and the snow which made its first appearance on our first day. My daughter told me it was the inspiration for the staging post city on the way to "the north" in the Golden Compass film/ books by Philip Pullman The trips were great and I really loved the reindeer one. The hosts were very welcoming and helpful with everything e.g getting into the overalls. We did see the Northern Lights - quite faint and I didn't realise that they show up better on a camera even a mobile one than the naked eye. However, I am very pleased with what we saw. If I was going again I would make time for a whale watching cruise as well, although I'm not too worried as we've a trip planned to Alaska next year. We also went up the cable car and to the artic cathedral. I would heavily recommend getting "spikes" that you clip under boots to help with the icy pavements. Some people earlier in the week had had the sled ride cancelled as it hadn't snowed sufficiently then and the snow is arriving later each year so people might need to go later in the season if that is a priority for them. Thank you again for organising. It all went very smoothly”

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Posted 3 years ago

“So pleased with our Iceland holiday booked with Baltic Travel- we had a wonderful time and it was very well-organised. Our agent Laura was incredibly helpful from start to finish! She answered lots of questions, provided excellent advice and suggestions and was always responsive and professional. Highly recommend!”

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Posted 3 years ago

“From start to finish, the experience of booking and travelling was super easy. We spoke to Inga, our representative on the phone or via email, and she understood our preferences, budget and preferred dates and turned it into an unforgettable trip. We started with a day stop over in Iceland, with a lovely hotel, and then travelled onto Greenland. The excursions were with World of Greenland, who had some very knowledgable, friendly guides, and we kayaked amongst icebergs, hiked along the glacier ice-fjiord and sailed to Eqi glacier to watch it calve. We also had a very memorable nighttime boat ride where a pod of humpback whales swam under the boat! All in all a very wonderful experience!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 4 star review on 7th October 2022

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Posted 3 years ago

“Every part of our holiday went really smoothly and we had a great time. Laura dealt really well with all my demands during the booking process, putting together an excellent itinerary for us. It really helped to have her involved, especially with the changing travel rules.”

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Posted 3 years ago

“I was impressed with the professionalism of the Baltic staff. They listened to my requests for change or concern. Were extremely helpful when the unexpected occurred and went out of their way to ensure my trip was as enjoyable as possible. Thanks to Inga and Laura. My one suggestion is to have a larger presence in Australia. The company is little known at home. Cheers.”

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Posted 6 years ago

“We had a great holiday, touring the highlights of the Baltics. The hotels were excellent. The one in Vilnius had a Lithuania corner at breakfast, allowing us to try out some local foods, and all were within walking distance of the capital's old town. The guides were knowledgeable and friendly, and the tours themselves very good and nicely paced. The ability to book onto the optional tours also suited us well and allowed us to assess our energy levels before committing to another tour. On the days we chose not to, there was still plenty to see and do at our own pace. We just wish we'd had more time! More time to walk the Hill of Crosses and Rundale Palace, an extra day in Tallinn, and longer city walking tours so the breaks were long enough for toilets, coffee, queuing for both, and a sit down, in particular. We hope to return another time.”

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Posted 6 years ago

“We went to Moscow and St Petersburg with Baltic Travel (Tour Operator) on their Highlights of Russia in late September. We thoroughly enjoyed it. It was well organised and we saw a lot in the 8 days we were there. I would certainly go on holiday with Baltic Travel (Tour Operator) again.”

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Posted 6 years ago

“The holiday was very well organised by Baltic Travel and all of the arrangements fell into place. We all enjoyed ourselves and the only reservation is the relatively high cost of living in Denmark.”

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Posted 6 years ago

“We had an excellent trip to Iceland in August on the Active Iceland Holiday. The trip lived up to its name with a variety of different activities. We particularly enjoyed the river rafting, the horse riding and the whale watching. The Blue Lagoon was much better than we expected and a great chance to relax. We found the ATV trip rather too adventurous at the start-certainly not a trip for beginners. Also, for the ice climbing you do need stiff soled boots. On our free day, we enjoyed wandering around Reykjavik and were very fortunate that it coincided with the local marathon and Cultural Night. There were a few trip days when we did not get back to Reykjavik until 8/9 pm so had to miss out on "Happy Hour"! Accommodation at the Foss Hotel Reykjavik was very comfortable with excellent buffet breakfasts. Iceland is expensive so be prepared when you go out-or stay in! It is definitely well worth a visit.”

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Posted 6 years ago

“Baltic Travel organised an excellent holiday for us in north Norway and the Lofoten islands. Everything went according to plan and the guides we met were reliable, knowledgeable and easy to get on with. We would travel with you again.”

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Posted 6 years ago

“All the travel arrangements for visiting The Faroes went exactly at expected in spite of several changes that became necessary. Choosing between flying from Gatwick and changing at Copenhagen or from Edinburgh direct we chose Gatwick, but there's some hassle in recovering luggage and then transferring to Atlantic Airways for the second leg. On the other hand, Copenhagen is an interesting city and English is widely spoken, so a couple of days stay is worth including. I managed to take the train to Roskilde where there is a fine museum including relics of 5 Viking longboats . The Absolon bed and breakfast hotel in Copenhagen is excellent. The Faroes are truly grand and awesome. The tours arranged and the guide were first rate. Torshaven is a good base with plenty of activity and cafe's in the harbour with opportunities to wander round and go by bus (all free!) to the Museum. There is also a fine Art Gallery within walking distance of Torshaven centre. The Torshaven Hotel is 3 stars and whilst the food and staff are good and its central location an advantage, the rooms are relics of construction in 1923 being too small for reasonable comfort. P.L.Fisher 2019”

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Posted 6 years ago

“We had a great vacation in Baltic! The tour guide is excellent and the accommodations are comfortable.”

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Posted 6 years ago

“Great trip. Nice hotel. Saw all the sites I wanted”

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Posted 6 years ago

“I travelled to Moscow and Saint Petersburg and I was very pleased with all the travel, hotel and itinerary arrangements by Baltic Travel Company. They were also very helpful with the visa process. I would definitely use them again.”

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Posted 6 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 809 reviews