Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.94

4.9 Rating 732 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

Metrics

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4.9

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th March 2025

Christine J

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th March 2025

Wendy G

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 26th March 2025

Natalie M

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel so lucky I found this company and got to work with Nikola on our holiday plans. She was simply amazing - quick to respond with any questions and requests we had and always, super helpful and professional. She made things super easy and we felt confident with our travel plans - such a relief and truly, for a very reasonable price. We got to our holiday and saw the lights, and we were so thrilled! She also gave us additional recommendations for the area and they were excellent. This company partners with a fantastic tour group for the norther lights excursions - who are very knowledgeable, fun and knew how to get us where we needed to go. There were several other groups looking for the lights the night we went out but because these companies are so experienced (the Baltic Travel company and norther lights excursion group with whom they partner), we had clear skies with fantastic viewing. We will definitely use the Baltic Travel company again and I’m forever thankful to Nikola for giving us such a wonderful holiday with some of the best memories!!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th September 2024

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Posted 7 months ago

Thanks Abigail - thanks for taking the time to leave feedback and upload such a great photo! We will make sure that Nikola knows that she did a good job too!

Posted 6 months ago

“Tailor made tour to our exact specifications which met all our expectations (and more)! Thanks to Daina for her expertise and patience 😀”

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Posted 7 months ago

Thanks Hazel. We will pass on your thanks to Daina!

Posted 6 months ago

“I thoroughly enjoyed my Baltic trip which was well organised with a great guide: Janis Liekmanis. I think the highlights were the visits to the capital cities and therefore would have liked more time in Vilnius. i enjoyed the visits to the lesser known parts of Latvia and Janis was excellent in explaining the economic consequences of the with drawal of Russian capital but found that there really wasn't enough to see to justify the two days travel. I realise that it would be difficult to travel such distances in much less time but maybe having two drivers could help. I came home with a much better understanding of the geography, languages, culture and politics of the baltic States.”

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Posted 7 months ago

Thank you for your feedback. We will take on-board.

Posted 7 months ago

“All arranged as we requested and went like clockwork . We had a fabulous time and all the guides we had were excellent. I’m recommending this company to everyone and will use them again.”

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Posted 7 months ago

Thanks Simone! We look forward to arranging your next trip.

Posted 7 months ago

“Excellent self drive tour of Latvia and Estonia. Hotels were all of good / very good quality and places visited (Riga, Parnu, Tallinn, Narva, Tartu, Sigulda) were all very interesting. We asked for two nights in Tallinn given the amounts to see there. If we had more time we might of stayed for two nights in Riga as well as felt we didn't do it justice with just a one night stay. The arrangements put together by BTC all worked seemlessly.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd September 2024

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Posted 7 months ago

Thanks for the great feedback and photos Colin!

Posted 7 months ago

“A good understanding of our holiday and travel requirements, good planning and guides to our tour of the Lofoten and Vesterålen islands, good recommendations and perfect weather added to our enjoyment of a fabulous holiday. Thank you Baltic travel.”

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Posted 7 months ago

Thanks Ted - we enjoyed putting your trip together!

Posted 7 months ago

“Our Baltic Capitals trip organised by Mark and the team at BTC, was excellent. Everything worked seemlessly between the 4 captital cities, from hotels, ferries, coach and taxi transfers. All hotels were of a high standard and in perfect locations. Have no hesitation in recommending Baltic Travel Company, and would definitely book with them again.”

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Posted 7 months ago

Thanks Paul - that was a nice trip to put together.

Posted 7 months ago

“We had a very multinational group flying in from the USA and England to travel on a once in a lifetime cruise of the Norwegian coastline. Daina and Birtha arranged for everything: flights; a weeklong trip on the Hurtigurten; along with stops at the Geiranger Fjord, the Kirkenes Ice Hotel, Alaska Crab fishing and a special trip to the Saltstramen whirlpools. We made several last minute changes to our itinerary for which the team was very responsive and helpful. It was a fantastic journey which would not have been possible with the expert advice and assistance of the Baltic Travel Company. Many thanks!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th August 2024

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Posted 7 months ago

Thanks John - great photos and review!

Posted 7 months ago

“Helpful. Professional. Knowledgeable. Nikola was great. Made every effort to find solutions. Itinerary information was detailed and helpful.”

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Posted 7 months ago

Thanks Bob

Posted 7 months ago

“Service was great & straightforward, I looked on the website, selected the holiday I wanted & filled in the form, they replied swiftly &.i was off, all good”

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Posted 7 months ago

Thanks Adam

Posted 7 months ago

“A brilliant friendly company to deal with. Always respond quickly to any e-mailed requests and send out quality documentation. Good information provided for customers. No problem too big or small for them to deal with. Thanks to Nikola for arranging our recent trip.”

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Posted 7 months ago

Thanks Neil - we'll pass your comments on to Nikola.

Posted 7 months ago

“Our trip was really well-organised by the Baltic Travel Company and we were able to see far more in a trip through Estonia, Latvia, Lithuania and Poland than we expected to in a 2 week fly drive holiday. Any time we had a query during the trip, Laura was really responsive so we felt well looked after. The guides they arranged for us were all excellent. We highly recommend them for a visit to these beautiful countries.”

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Posted 8 months ago

Thanks Catherine!

Posted 7 months ago

“We wanted a short fly drive tour of the Norwegian Coast and fjords, so Mark put together a bespoke itinerary to meet our requirements. We flew in and out of Alusund and drove north up the coast as far as Kristiansund, visiting Molde and driving on the Atlantic Highway on the way. We then drove south to Gerainger and spent a few days in the fjords and mountains. The hotels we stayed in were clean and comfortable and the breakfasts were all very good. Stand out hotels were the Hotel Utsiken (The View) in Gerainger which is in an imposing position overlooking the fjord and The Fjord Hotel in Molde which is in walking distance of the town centre and has outstanding views over the fjord. We were pleased with the hire car which was a Yaris Cross, so spacious for luggage and a good car for mountain roads. We felt that Mark was knowledgeable and helpful. He spent time making sure all the details of our holiday were right for us and followed up with phone calls to make sure we were happy. I would have no hesitation to use Baltic Travel in future.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th August 2024

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Posted 8 months ago

Thanks Caroline. We love your photos!

Posted 7 months ago

“We had a fantastic time on our holiday with Baltic Travel! It's hard to pick a favourite place but the children loved Copenhagen and a trip on the Ocean bus in Stockholm. We loved Oslo and visiting the Munch museum and really enjoyed wandering around Stockholm. Everything went like clockwork. Thanks again for arranging an amazing trip for us.”

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Posted 8 months ago

Thanks for taking the time to provide feedback! Glad to hear that you enjoyed.

Posted 7 months ago

“We just got back from a great trip to the Faroes. It was our second holiday with Baltic Travel Company and we'd really recommend them. All of the pickups and bookings worked without a hitch - we really appreciated how well organised it was. The Faroes are stunningly beautiful, we'll remember it forever.”

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Posted 8 months ago

“We're just back from an amazing trip to the Baltics which fulfilled my life long dream of visiting my ancestral homeland Latvia. Firstly Vilnius old town was delightful as was the Lithuanian dinner we attended with authentic cuisine. Inga; our Latvian tour guide made the trip extra special for me with her passion and knowledge of Latvia, its people and history of conflict. Riga Doms Cathedral was magical with an excellent Organ recital as one of the excursions. The Freedom Monument in Riga was also very special and we loved our visit to the Ethnographical Museum. Jurmala & Parnu resorts were stunning as was Tallin with its amazing architecture. The Radisson Olumpia was our favourite hotel with the spectacular view from our 21st floor room. We would whole heartedly recommend Baltic Travel Company for the wonderful and efficient service starting with Daina in the UK through all the transfers and tours in the Baltic States. Absolutely fabulous!”

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Posted 8 months ago

“Fantastic trip to the Faroe Islands! Loved it and would go back! Thank you all!”

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Posted 8 months ago

“We have just returned from a short city break to Stockholm. This is our third trip with Baltic Travel and - just like the previous two - everything went completely smoothly - flights, transfers, hotels. We had to make a few changes and Inga handled these without problem. We're looking forward to our fourth holiday with you! We recommend Stockholm very highly - loads to see and a nice laid-back vibe. We only wish we'd stayed longer.”

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Posted 8 months ago

“The whole process of booking our holiday was so smooth. Communication was excellent and thanks to Baltic Travel the whole trip ran like clockwork. I can’t recommend this company highly enough.”

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Posted 8 months ago

“We had a great experience. All details were well organised and we had zero negative surprises in our tour. Ingahelped us all the way to customize the trip to our family needs. I highly recommend them”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th July 2024

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Posted 8 months ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 732 reviews