Ballicom Reviews

4.39 Rating 306 Reviews
85 %
of reviewers recommend Ballicom
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Ballicom Reviews

About Ballicom:

Ballicom.co.uk - Supplying UK trade and retail PC's, Laptops, Monitors, Software, Storage and Networks at the Best Prices

Ballicom House, 101 Lockhurst Lane
CV6 5SF Coventry
United Kingdom

02476 703100
sales@ballicom.co.uk

Visit Website

Phone:

0844 5838000

Location:

Ballicom House, 101 Lockhurst Lane, Coventry United Kingdom

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Anonymous
Anonymous  // 01/01/2019
Very good service always :)
Helpful Report
Hello Kelly, Thank you so much for giving us such positive feedback - we really appreciate it. We hope to be of service again in the future. Best Wishes, Ballicom Team
PLEASE IGNORE ONE STAR REVIEW BELOW I have been unable to edit or change it - following this change I have heard back from Ballicom who with some discounting and exceptional service were able to fulfil a similar order. Am now full of praise and would heartily recommend
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Hello Mike, Thank you so much for leaving us a positive review - we really appreciate it. Despite your early experiences, we are so pleased that Kishan was able to go the extra mile and resolve the issues in the case for you. So glad that we got there in the end. We hope to be of service again in the future. Best wishes, The Ballicom Team
Great service
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Hello Mike, Thank you so much for giving us such positive feedback - we really appreciate it. We hope to be of service again in the future. Best Wishes, Ballicom Team
Easy purchase process, good price, quick delivery.
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Hello Edward, Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom Team
Above and beyond service, excellent delivery.
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Hello, Thank you for giving us 5 stars - you are amazing! We hope to be of service again in the future. Kind Regards, Ballicom Team
Prompt and professional service in dealing with a faulty item.
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Hello Simon, Thank you so much for giving us such positive feedback - we really appreciate it. We hope to be of service again in the future. Best Wishes, Ballicom Team
Received some headphones which i used ones and had to return to them about 1 week after i got them had to wait nearly a week to get a date for a return pick up , waited in all day but did not come .. after some time i managed to get them back to them stating i would like a refund . that was 3 weeks ago now and have still not been refunded . lucky i always pay paypal so have asked paypal to retrive my money .... will not be using this company again due to the poor service .....
Helpful Report
Hello, We sincerely apologise for your negative experience with Ballicom. We strive to present top-notch customer service in all departments. It is reviews such as yours that provides our company with the ability to learn from our mistakes in hopes of creating a better customer experience in the future. Thank you and we hope you will grant us the opportunity to improve your image of us. Best Wishes, Ballicom Team
Item completely as described,fast and well packaged delivery. Will use agin
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Hello Stephen, Thank you so much for giving us such positive feedback - we really appreciate it. We hope to be of service again in the future. Best Wishes, Ballicom Team
It was very easy to order the items I required online and the delivery arrived the following day! Can't complain.
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Hello Ian, Thank you so much for giving us such positive feedback - we truly appreciate it. We are so pleased that you are happy with the customer service that you have received throughout! We hope to be of service again in the future. Warm Regards, Ballicom Team
Good website, good price and fast delivery. The only thing that spoilt it slightly was that I'm fairly sure the monitor I received was a return i.e. had been previously opened and unpacked. Having treated myself to quite an expensive monitor, this was a little disheartening for me initially. However, having tried the monitor out it's in pristine condition and working perfectly. Overall am very happy.
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Hello Chris, Thank you so much for giving us such positive feedback - we truly appreciate it. We are so pleased that you are happy with the customer service that you have received throughout! We hope to be of service again in the future. Warm Regards, Ballicom Team
Great service
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Hello, Thank you for giving us 5 stars - you are amazing! We hope to be of service again in the future. Kind Regards, Ballicom Team
Ordered , paid , received in great time and packaged perfectly
Ballicom 5 star review on 11th November 2019
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Hello Daniel, Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom Team
Fast delivery, good service.
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Hello Rute, Thank you for giving us 5 stars - you are amazing! We hope to be of service again in the future. Kind Regards, Ballicom Team
MOST DEFINITELY AVOID, Check the machine as soon as you get it , run your laptop and check the spec against what you have paid for, otherwise its a whole heap of aggravation. , oh how i wish i had never been recommended this company. Pay a little bit more and go to a Curry's or Argos.
Helpful Report
Hello, We sincerely apologise for your negative experience with Ballicom. We strive to present top-notch customer service in all departments. It is reviews such as yours that provides our company with the ability to learn from our mistakes in hopes of creating a better customer experience in the future. Thank you and we hope you will grant us the opportunity to improve your image of us. Best Wishes, Ballicom Team
Brilliant service, speedy standard post - came next day...
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Hello Janet, Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom Team
Wow and just wow, what more can I say, I'm very pleased with the service Ballicom provides. By far the cheapest we found on the net spoke to Pavi about originally just quoting for server. But ended up placing the entire order with them. Excellent service all around. Had an issue with one of the drives a week later, Lee in customer service sorted the issue out within 24 hours. thank you guys.
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Hello Paul, Thank you so much for giving us such positive feedback - we truly appreciate it. We are so pleased that you are happy with the customer service that you have received throughout! We hope to be of service again in the future. Warm Regards, Ballicom Team
The worst returns process I've ever experienced. Pushing two months without a sever that is sold with a three year warranty. Two months, dozens of emails and phone calls. Always promising they will call or message back and they never do with chasing and chasing and chasing. Update: Eventually an executive became involved and resolved the situation, but it shouldn't not have had to get to that stage.
Helpful Report
Hello Ollie, We sincerely apologise for your negative experience with Ballicom. We strive to present top-notch customer service in all departments. It is reviews such as yours that provides our company with the ability to learn from our mistakes in hopes of creating a better customer experience in the future. Thank you and we hope you will grant us the opportunity to improve your image of us. Best Wishes, Ballicom Team
At first, there were some issues but after the issues, the support team got me a replacement. Now that I have got the replacement I am very happy with the price and product.
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Hello Lennon, Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom Team
Excellent service - knowledgeable staff and timely dispatch and delivery of goods. Also removed the VAT as shipping to a VAT exempt island. On top of that prices are competitive too. Would highly recommend!
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Hello Amelia, Thank you so much for giving us such positive feedback - we really appreciate it. We hope to be of service again in the future. Best Wishes, Ballicom Team
Best price and expected delivery time
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Hello George, Thank you for giving us 5 stars - you are amazing! We hope to be of service again in the future. Kind Regards, Ballicom Team
Ballicom is rated 4.39 based on 306 reviews