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Ballantynes of Walkerburn Reviews

4.9 Rating 2,302 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

4.9

Based on 2,302 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 17th November 2025

Ballantynes of Walkerburn 5 star review on 7th September 2025

Ballantynes of Walkerburn 5 star review on 22nd August 2025

Ballantynes of Walkerburn 5 star review on 29th June 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always been impressed by the quality of the product along with quick, efficient service of Ballantynes. So much so I commissioned a piece of Regimental silver, which was outstanding.”

Helpful Report

(Walkerburn) - Posted 6 months ago

“From ordering to receipt the service provided was first class. The website was easy to understand, order placed and communiction received within 24 hours to clarify and check order details. Once order confirmed, advised of despatch and order received leass than five days since placing. Overall sup[erb service and qaulity of product.”

Helpful Report

(Walkerburn) - Posted 6 months ago

“Flawless service.”

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(Walkerburn) - Posted 6 months ago

“I order frequently from this company the engraved glass bottles of port. They are always very helpful if you have any enquiries and orders are always dispatched promptly.”

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(Walkerburn) - Posted 6 months ago

“Very pleased with the Sculpture we ordered as a leaving gift for a colleague. The choice of base and the ability to have the engraving carried out before delivery helped ensure the gift was ready to present. It was, as always a prompt delivery, well packed to prevent damage. The recipient was very pleased with the gift and we will definately be back for further orders when individuals leave.”

Helpful Report

(Walkerburn) - Posted 6 months ago

“Excellent service. Always true to their word.”

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(Walkerburn) - Posted 6 months ago

“First class service and communication. Arrived 48hrs after ordering.”

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(Walkerburn) - Posted 6 months ago

“Superb service and a beautiful gift. I am absolutely delighted and would highly recommend Ballantynes and Walkerburn. Thank you.”

Helpful Report

(Walkerburn) - Posted 6 months ago

“I was delighted with my engraved bottle and glasses from Ballantynes of Walkerburn. The product is great, and they helped me with a tight turnaround time. I'd fully reccomend!”

Helpful Report

(Walkerburn) - Posted 6 months ago

“Good product, kwick and easy , get what you ask for , good to deal will highly recommend”

Helpful Report

(Walkerburn) - Posted 6 months ago

“Excellent service. Excellent product. Excellent experience...smooth, efficient and no hassle. Thank you.”

Helpful Report

(Walkerburn) - Posted 6 months ago

“Always a great service dealing with this company!!”

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(Walkerburn) - Posted 6 months ago

“Perfect item, beautifully made and fast delivery.”

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(Walkerburn) - Posted 6 months ago

“Quality product. Attention to detail during the design stage and finished product was impressive. Quick service as it was less than a week from purchase to delivery with engraving completed.”

Helpful Report

(Walkerburn) - Posted 7 months ago

“Great service from a great company”

Helpful Report

(Walkerburn) - Posted 7 months ago

“As alway Ballantynes products are top quality and come with the same level of customer service and care! Simply the best!”

Helpful Report

(Walkerburn) - Posted 7 months ago

“Great product and quick service.”

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(Walkerburn) - Posted 7 months ago

“Amazing service the parcel arrived quickly and the packaging was brilliant very safe. My husband will love his gift! Many thanks”

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(Walkerburn) - Posted 7 months ago

“Outstanding workmanship. Speedy delivery and helpful customer service. Very pleased.”

Helpful Report

(Walkerburn) - Posted 7 months ago

“Extremely helpful, professional advice given & outstanding Friendly Customer Service provided. The Gin Glasses were engraved exactly as requested and presented beautifully for a Leaving Gift. The service provided was of the highest standard, efficient and cost effective. Thank you very much Neil & team. The end product arrived perfectly and in time to be presented. Five Star Service.”

Helpful Report

(Walkerburn) - Posted 7 months ago

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Ballantynes of Walkerburn is rated 4.9 based on 2,302 reviews