Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,183 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, excellent service and Neil kindly went the extra mile. Very well packaged and timely delivery. I will be a returning customer.”

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Posted 2 years ago

“Bought for a birthday present. The recipient was very pleased with the gift. very good quality, well presented and overall service excellent. Would highly recommend😊”

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Posted 2 years ago

“What an amazing product. The team really liked the gift you produced, the design was just what we wanted and the quality shines through. I think we’ll be placing a regular order for future farewell gifts with our unique design. Many thanks”

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Posted 2 years ago

“Stunning Piece, Quality - Sublime. Definitely recommend”

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Posted 2 years ago

“Excellent service. Prompt delivery.”

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Posted 2 years ago

“I recently bought the Police Helmet Bronze Figurine https://www.balwalk.com/british-police-standard-helmet-cuffs-and-boots-retirement-gift-idea as a retirement gift for a colleague of mine. I telephoned the company and received great friendly and helpful advice. I was even given a discount code. The statue arrived within a week. It was very well packaged and communication was good. I paid the additional small fee for engraving. The statue itself is fantastic. Nice and chunky and just oozes quality. I can't wait to present it at the retirement do tomorrow, I'm going to look great for choosing it!”

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Posted 2 years ago

“Quick, promt and excellent service as always.”

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Posted 2 years ago

“The statuette is great! The service was pretty quick, considering they have staff shortages etc as stated on their website, but I asked them to complete the order (with engraving) ASAP as I was returning back to work in the Middle East and needed it to farewell a colleague. The statues are well worth it; solid, proper very well made. Everyone that see's it things they are fantastic. I have had statues from them in the past. They are a great gift! Cannot go wrong with their products and the company.”

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Posted 2 years ago

“Great communication about engraving. Arrived swiftly after order placed. Well packaged, no issues with delivery. The Birthday Boy absolutely loved it!”

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Posted 2 years ago

“We've had several items over the past few years and always absolutely delighted. Great service and communication, wouldn't hesitate to recommend.”

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Posted 2 years ago

“Excellent service and amazing products”

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Posted 2 years ago

“Great service and fast delivery as usual.”

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Posted 2 years ago

“It was amazing looks perfect worth every penny”

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Posted 2 years ago

“Easy Ordering, great products”

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Posted 2 years ago

“Great product with no hassle to order. Very beautifully made presentation. Thank you.”

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Posted 2 years ago

“The Irish guardsman statuette with I sent for is of very high quality and detail and the brass plate and engraving is very well done I would certainly order from them again excellent craftsmanship thank you. Regards Jim Kelly”

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Posted 2 years ago

“Ordered a port tray set as a retirement gift and was really impressed with what was provided. Service was impressive, emails were responded to quickly and all engraving requests met. I would definitely order again from them.”

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Posted 2 years ago

“Looks better than I anticipated. Very pleased with service and product. Just wish the tray was a little better quality. Would be my suggestion to enhance the style and appeal by offering an upgraded tray...maybe marble or other materials as well.”

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Posted 2 years ago

“Very high quality crystal, friendly and very helpful staff, easy to order item and engraving. Fantastic experience. Would definitely use again”

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Posted 2 years ago

“Ordered a landrover sculpture for a presentation which arrived unfortunately with abit of information missing. Once I made contact with the above couldn't have been better sending missing part which was only a cap badge then a cpl of days later a brand new second sculpture arrived as a replacement. Fantastic company and couldn't praise them enough, keep up the good work and I would highly recommend them, Billy”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,183 reviews