Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,443 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“product I ordered was confirmed an dispatched and arrived within 5 days including a weekend.”

Helpful Report

Posted 5 years ago

“Absolutely overwhelmed with the craftsmanship. A great product at a very reasonable price. A brilliant reminder of my service years. Thankyou each & everyone on a job done expertly. I highly recommend this company”

Ballantynes of Walkerburn 5 star review on 12th March 2021

Helpful Report

Posted 5 years ago

“Helpful and speedy response. Arrived well packaged.”

Helpful Report

Posted 5 years ago

“Very impressed with the turn around from ordering to delivery within a week. The item was extremely well packaged which i was thankful for as the box was damaged on receipt, on a single mark on the state it was in perfect condition. Quality of product outstanding, the engraving has also been done to an extremely high standard all in all excellent product and company. All i would l ask is if there is a possibility of offering a presentation box, i managed to get a wooden one from hobby craft and varnished it myself (looks great) however it could be a product you offer in the future. Thank you and i will use you again in the future”

Helpful Report

Posted 5 years ago

Hi and thanks for the comments. We've recently switched away from statue presentation boxes. The heavy blue ink and lamination meant that the old ones were were not recyclable. Our goals is to offer as much of the packaging as recyclable as possible. The new brown boxes are plainer, but they are reusable, can be recycled and are made from fully sustainable wood sources.

Posted 5 years ago

“I recently ordered a statue and needed it within a week. After 2 emails, both with lightening fast responses, my order arrived exactly as stated. Fantastic service and amazing product, thank you so much!!!!”

Helpful Report

Posted 5 years ago

“Excellent service provided throughout the purchase and the product is superb. Will definitely be a prized possession for the recipient Many thanks”

Helpful Report

Posted 5 years ago

“Excellent Service”

Helpful Report

Posted 5 years ago

“Excellent boots and beret gift for a retirement. Shipped overseas very quickly and the quality of the product is fantastic. Will definitely be buying more from this company.”

Helpful Report

Posted 5 years ago

“Great company to deal with. I have ordered several statues for retired Fire and Rescue Service colleagues. Quality goods and quality service. Thanks”

Ballantynes of Walkerburn 5 star review on 9th March 2021

Helpful Report

Posted 5 years ago

“First class company. Highly recommended.”

Helpful Report

Posted 5 years ago

“I needed this in a hurry and it arrived in 2 days. It’s a fantastic model and perfect for the occasion. Superb customer service and it came in a nice box. Would highly recommend this company.”

Helpful Report

Posted 5 years ago

“Lovely engraved bottle for a birthday present, extra special as could have our own image engraved and the bottles label was engraved. Perfect 👌🏼”

Helpful Report

Posted 5 years ago

“Fantastic service 👏 thx vm”

Helpful Report

Posted 5 years ago

“Really pleased with my Royal Irish Ranger Infantry Soldier. It arrived extremely well packaged and any communication with the company was very quick and satisfactory. Would not hesitate to recommend this company to anyone and the products are of an extremely high standard. Thank you”

Helpful Report

Posted 5 years ago

“I am really pleased with my item, the quality is amazing and it also arrived alot quicker than i expected”

Helpful Report

Posted 5 years ago

“Ballantynes are swift and reliable. I’ve used their Special Bottle Service a few times, the products are fantastic. The statues are simply first class too.”

Helpful Report

Posted 5 years ago

“very fast to customise and deliver my orders, great service”

Helpful Report

Posted 5 years ago

“brilliant item love it”

Helpful Report

Posted 5 years ago

“I am really impressed with the Model L118 Light gun that I purchased recently. It is bigger than what I expected and that is a bonus. The eye to detail is fabulous,down to track marks in the mud from the gun wheels. Excellent value and my Husband will love it when it's his birthday. Thank you Ballantynes.”

Helpful Report

Posted 5 years ago

“Quality product, fast and quick delivery at short notice and really helpful staff.”

Helpful Report

Posted 5 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,443 reviews