Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,305 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,305 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 17th November 2025

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding glasses received in a beautiful presentation box . Service was outstanding I was late for the order of glasses for a birthday present and the managing director took personal responsibility to make sure that the glasses where exactly what I wanted and he ensured they were delivered on time. We will not go anywhere else for glasses we have spread the word to all our friends kids getting married to put the glasses and the company on their wedding register”

Helpful Report

Posted 1 year ago

“I have purchased several items from Ballantynes. I believe they provide exceptional value for money especially if you use their free engraving service. The turnaround time from placing an order to receiving the draft engraving proof to the final product being delivered is excellent. All the items I have received from Ballantynes have been particularly well packed. Every consignment has made it to me in perfect condition despite some external damage to the packaging. I highly recommend Ballantynes and will continue to order from them. Thank you. 😊”

Helpful Report

Posted 1 year ago

“HQ ARRC is very pleased with your exellent service to provide farewell gifts for our senior staff. BoW makes Crystal for Excellence”

Helpful Report

Posted 1 year ago

“Excellent Service -- excellent product”

Helpful Report

Posted 1 year ago

“Received the statue 3 days after ordering it absolutely fantastic love it takes place with momentos from from my time in Northern Ireland would certainly use you again Thanks very much 👍”

Helpful Report

Posted 1 year ago

“Excellent Service as always. Fast and efficient and the product was immaculate and exactly as desired!”

Helpful Report

Posted 1 year ago

“1st class service and product was perfect for a presentation”

Helpful Report

Posted 1 year ago

“A fantastic, prompt service (3 days from order to delivery), and both well packed and engraved to a high quality.”

Helpful Report

Posted 1 year ago

“Superb company to deal with,process from placing order to receiving delivery very smooth with a friendly voice at the end of the phone should you require any help.”

Helpful Report

Posted 1 year ago

“It was such a simple process for a detailed piece with a few tricky specifications required. Ballantynes made the whole experience easy whilst also delivering such a great quality product. The delivery was swift and all in all, an absolute bargain.”

Helpful Report

Posted 1 year ago

“Great product and service thank you”

Helpful Report

Posted 1 year ago

“Excellent to deal with, the statuette I exactly as described and was delivered very quickly to the other side of the world, fantastic.”

Helpful Report

Posted 1 year ago

“Fantastic customer service and product. great value”

Helpful Report

Posted 1 year ago

“Easy to order. Prompt and efficient service. My figure of an Irish Guardsman is exceptional. I highly recommend Ballantine's of walkerburn and I will definitely be using this company again. Well done to all.”

Helpful Report

Posted 1 year ago

“I have had several products fro Ballentynes all arrived promptly and of the highest quality, i would highly recommend this company”

Helpful Report

Posted 1 year ago

“Very pleased indeed, got this for a member of the squadron who recently had very bad news. He was overjoyed and said it was the best gift he has received in his military career.”

Helpful Report

Posted 1 year ago

“Fantastic item and service, first class.”

Helpful Report

Posted 1 year ago

“Everything from start to finish has been very smooth. I initially sent an email requesting if they could do a design on a class I was referred to their online booking system. Within one day of placing my design, I had the draft sent through to my email. I gave the thumbs up to proceed with the order, and it arrived well packaged and really well done within a few days. All in all, I highly recommend them.”

Helpful Report

Posted 1 year ago

“Absolutely delighted with the Boots and Beret we purchased as a gift to a former Airman - top class product and service - highly recommended”

Helpful Report

Posted 1 year ago

“Fantastic service and good price. Although the item was very well packed, it did arrive slightly damaged. I emailed them with pics and received a positive response within 10 mins. They shipped the replacement item straight away. I would definitely recommend.”

Helpful Report

Posted 1 year ago

Ballantynes of Walkerburn is rated 4.9 based on 2,305 reviews