Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,305 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,305 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 17th November 2025

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Graat product, lovely personalisation and fab customer service! replied so quickly to my emails and request for it to be sent for a certain date. 5*”

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Posted 1 year ago

“Efficient and friendly service. The recipient of the statue loved his gift.”

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Posted 1 year ago

“Great service great product. What more can so say. Highly recommended. Well done to all concerned especially Neil for his comms. 👍😀👏”

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Posted 1 year ago

“Great communication, fast service and the end product was perfect. Thank you”

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Posted 1 year ago

“Fantastic service as always, speedy response and delivery.”

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Posted 1 year ago

“Loved the engraving and ordering was so easy. Superb service and 100% would recommend. Will be ordering again.”

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Posted 1 year ago

“Amazing friendly service and delivered within 3 days of order. Statue was perfect and good quality totally recommend”

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Posted 1 year ago

“I've used the company for a number of years now and there friendly and prompt service is inpeccable .”

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Posted 1 year ago

“Engraved champagne bottle arrived the next day in perfect condition. Ideal leaving gift.”

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Posted 1 year ago

“I recently bought some engraved tumblers. The website was brilliant and allowed me to upload my designs easily. I even got an email to confirm my designs and what they'd look like. After confirming I was happy to proceed, the delivery was prompt, and all of them arrived with no damages. Excellent service throughout, I would highly recommend them. Thank you.”

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Posted 1 year ago

“A fantastic product that was delivered extremely swiftly! Thank you.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Ordered online, with very quick delivery.”

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Posted 1 year ago

“I placed an order for a personalised glass award, and from the get go I could tell I had come to the right place. The award arrived much faster than I expected, and the quality is incredible. Safe to say, you have a long term customer here. Thank you to Neil, James and the team!”

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Posted 1 year ago

“The item you sent was top draw and exactly what I required Your business email has been sent to my friends Regards Darren”

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Posted 1 year ago

“Very pleased with the product and great customer service.”

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Posted 1 year ago

“Really pleased with my purchase and speedy delivery”

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Posted 1 year ago

“Great quality and packaged with care”

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Posted 1 year ago

“Ordered an RNLI statue for one of our crew as a leaving gift with some thanks from the station engraved on the base.Great quality, it arrived quickly and in good packaging. Very happy with the service and how quickly it arrived.”

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Posted 1 year ago

“Yet another high quality product received. Never had a bad experience with using this company whose products and work are top notch. Definitely recommended for personalised glassware perfect for retirement or leaving gifts.”

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Posted 1 year ago

Ballantynes of Walkerburn is rated 4.9 based on 2,305 reviews