Backdoorshoes Ltd Reviews

Name: Backdoorshoes Ltd
Address: Centurion House19-21 Woodside RoadBournemouth, Dorset
Rating: 4.82

4.8 Rating 5,417 Reviews

96 %

of reviewers recommend Backdoorshoes Ltd

4.8

Based on 5,417 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Backdoorshoes Ltd:

Lightweight, waterproof, durable outdoor/garden clogs featuring a unique range of prints. We always have a vast range of other products to include Storage Bags, Flip-Flops and Chelsea Boots.

Visit Website

Phone:

01202232357

Email:

admin@backdoorshoes.co.uk

Location:

Centurion House19-21 Woodside RoadBournemouth
Dorset
BH5 2BA

Write Your review

Tell us how Backdoorshoes Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Backdoorshoes Ltd 5 star review on 7th April 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the shoes very uncomfortable for the price.”

Helpful Report

Posted 1 year ago

“Normally I wear a size 8 shoe but to be on the safe side I ordered a size 9. The shoes arrived promptly but even with the inner sole removed, I couldn't get the shoes on. So I ordered size 10, and returned the 9s. I am keeping the 10s but they are a snug fit and not 100% comfortable.”

Helpful Report

Posted 1 year ago

“I was very happy with the product and service for the first two pairs of your shoes that I bought, but bitterly disappointed with the latest pair.”

Helpful Report

Posted 1 year ago

“Cannot review as Christmas present!”

Helpful Report

Posted 1 year ago

“I was disappointed as I chose the correct size the same as my previous shoes, but these are a little too small! Delivery was very good as was the communication.”

Helpful Report

Posted 1 year ago

“The slippers are great but something gone wrong with insoles. My husband and I found our new pairs were squeaking badly. We phone up to be told to cut them down at the sides. We bought another pair for our daughter and yes very noisy. So I cut them down and OK. You have to get insoles sorted.”

Helpful Report

Posted 1 year ago

“The shoes are lovely and arrived promptly. However, the website was a nightmare - it changed billing and delivery address ,AND size I had ordered ,as soon as we pressed pay. I phoned up and spoke to a brusque, unhelpful male who immediately blamed me and the fact we had not cleared “cookies “ - which we had. He said “ I am the boss, and I make the shoes”Not impressed. If it wasn’t for customers he wouldn’t have a business.”

Helpful Report

Posted 1 year ago

“Bought a pair of shoes for gardening and I must have nicked one because a tear appeared on the top. I wrote a review and mentioned this and I received a reply saying that the shoes weren't designed for heavy gardening but I received a replacement pair anyway, which I thought was admirable. I will have to be careful how I garden and they may not be adequate in the future, time will tell.”

Helpful Report

Posted 1 year ago

“Good service.”

Helpful Report

Posted 1 year ago

“The shoes are fine but I dislike the way you do the sales when shoes are reduced but never available.”

Helpful Report

Posted 1 year ago

“the shoes are too standardised and do not account for people with small feet in terms of volume of shoe. I couldn't keep the shoes on when I walked.”

Helpful Report

Posted 1 year ago

“Backdoor shoes seem to have changed the lasts they work from. Years ago, I ordered a size 3, then a few months ago a replacement. The last ones were too big (both width and length), so I'm trying a half size smaller. But still not the comfort I had before. They are a great product, but it looks as though they are not for me any longer”

Helpful Report

Posted 1 year ago

“Ordered wellington boots but could not get them on. Was a real problem sending back as no returns label supplied and they not on Royal Mail list of shops.”

Helpful Report

Posted 2 years ago

“I ordered a pair of men’s shoes for Christmas at what I thought was the correct size, adding a size and the same as the previous pair I had bought a couple of years ago. Unfortunately they were too small and I paid over £6.00 to return them and requesting a size 11. The request was dealt with promptly however and shoes are now suitable”

Helpful Report

Posted 2 years ago

“Nice patterns, sturdy and useful outdoor footwear. Only suitable for short visits to the garden as they are not very comfortable or close-fitting.”

Helpful Report

Posted 2 years ago

“Great Idea but really need to sort out the squeak!”

Helpful Report

Posted 2 years ago

“I have purchased numerous pairs of Backdoor Shoes over the years, probably about 6, and agree they are fabulous. I've worn the soles out of 3 pairs. However, recently I have started to have sizing issues. I am normally a size 5 (38) have been since I was 12, but in a BDS I am size 4 - that's fine. A couple of years ago I had an email conversation with staff member because my latest new pair were tight. He was baffled as he said they are made in moulds and variations can't occur. Now though, the pair I ordered at the end of November have come up big (still a size 4, 37), it is very evident when held up to compare against my existing pairs, and they are so loose I have twisted my ankle a couple of times due to the lack of support.”

Helpful Report

Posted 2 years ago

“The service and product are excellent …… however, I ordered a size 12 for my husband who is normally 10.5/11 and they are way too small so his heels are hanging off the back - such a shame as he has tried wearing them so I can’t send them back - a waste of money. I did not see any reviews saying they come up really small and I don’t even know if there is a bigger size? Sorry to give such negative feedback.”

Helpful Report

Posted 2 years ago

“Not for us unfortunately! Husband must have high instep so returning.”

Helpful Report

Posted 2 years ago

“Practical, and they look good, but not very comfortable.”

Helpful Report

Posted 2 years ago

Backdoorshoes Ltd is rated 4.8 based on 5,417 reviews