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Backdoorshoes Ltd Reviews

4.8 Rating 5,417 Reviews
96 %
of reviewers recommend Backdoorshoes Ltd
Company Reviews Product Reviews
1,980
 Metrics Info
4.8
Based on 5,417 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Backdoorshoes Ltd Reviews

About Backdoorshoes Ltd:

Lightweight, waterproof, durable outdoor/garden clogs featuring a unique range of prints. We always have a vast range of other products to include Storage Bags, Flip-Flops and Chelsea Boots.

Visit Website

Phone:

01202232357

Email:

admin@backdoorshoes.co.uk

Location:

Centurion House19-21 Woodside RoadBournemouth
Dorset
BH5 2BA

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Anonymous
Verified Buyer
“These arrived on the time and look pretty good apart from a bit of print smudging down the inside of both shoes. Bit of a shame but they are for the garden... Need to go a size up, maybe two. I bought these for my husband who is usually a size 10, I went for the size 11 but they are still a little snug. If you want to wear thick socks in them I'd go an extra size up.”
Helpful Report
Posted 2 years ago
ALLISON PARNHAM
Verified Buyer
“Delivery good, good choice of clogs although not comfortable at all. Polite sales person. You have to pay to return items which for me is a no no.”
Helpful Report
Posted 2 years ago
Sandra Godfrey
Verified Buyer
“It’s a Christmas present so I don’t know until they receive them”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good service but shoes too expensive for what they are.”
Helpful Report
Posted 2 years ago
Susan Round
Verified Buyer
“I was sent the wrong size. This was quickly rectified. However I am still waiting for the return satchel prepaid to send the wrong sized clogs back”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Beware of sizing change- I previously bought a size 10 and they fitted well; bought same again and they are smaller and narrower and not really fit for my purpose… a shame as they were previously perfect”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I really like the products but am very disappointed with the returns policy. Most internet sites offer free returns. I didn’t order the wrong size, but the size was too small. The returns advice of “Try and find someone to give them too instead of returning” is poor.”
Helpful Report
Posted 2 years ago
Christine King
Verified Buyer
“Only bought the shopping bags which are fine. Wanted shoes but hadnt got what i wanted in a size 8.”
Helpful Report
Posted 2 years ago
Ruth North
Verified Buyer
“Still waiting on overseas delivery so unable to comment at this stage.”
Helpful Report
Posted 2 years ago
GAVIN SMITH
Verified Buyer
“The shoe sizes are definitely incorrect you must order a bigger size, why not get it right? The shoes are tricky to get your feet in as the opening tends to close when you are not wearing them Why supply the shoes in a very expensive looking bag that you can not re-use as it comes with a big hole cut in it? Cheers Gavin.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“A great product but if the shoes are incorrectly sized by the manufacturer you end up paying for the return postage!”
Helpful Report
Posted 2 years ago
Lorraine Harding
Verified Buyer
“Happy with shoes not happy with having to pay as extra £14. In VAT that I didn’t know about makes shoes very expensive”
Helpful Report
Posted 2 years ago
William Moore
Verified Buyer
“Efficient”
Helpful Report
Posted 2 years ago
Llinos Rees
Verified Buyer
“Not a very good fit parcel to be returned”
Helpful Report
Posted 2 years ago
Susan Henriot
Verified Buyer
“Storage instruction should be given in advertising. My back door is a warm, sunny conservatory, so they cannot be for my back door.”
Helpful Report
Posted 2 years ago
Jan Foster-Bartlett
Verified Buyer
“Having read reviews I thought these clogs would be ideal for use in the garden. People had said how soft and comfy they are. Unfortunately for me this is not the case. The upper area, especially around the toe is very stiff and hard and not very comfortable at all. They’ll be ok to nip out to the rubbish bin or hang out washing but that’s all. Not one of my best purchases.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“This pair was to replace a well loved and used pair. However within a day they squeak when you walk. Very annoying. Have you replaced the composition of the shoes.”
Helpful Report
Posted 2 years ago
Our apologies for your disappointment. There are a few reasons why your clogs may squeak, but they can all be resolved. Please contact us on sales@backdoorshoes.co.uk so we can assist further.
Posted 2 years ago
Anonymous
Verified Buyer
“I have had back door clogs before and have been more than pleased. The latest ones however are much stiffer and where they bend I have had bad blisters am hoping with time they will soften”
Helpful Report
Posted 2 years ago
Sorry to hear you are not 100% satisfied with your purchase. The shoes will naturally loosen and mould to your feet over time, or they can be adjusted using a hair dryer for immediate relief. There is a video on our website with more information, or please don't hesitate to contact us directly if you need assistance. We are always available and willing to help. Thanks.
Posted 2 years ago
Anonymous
Verified Buyer
“The shoes are excellent and comfy. The firm's customer service I have found to be poor, e.g. in business hours' phone messages left- not returned. Ditto with emails.”
Helpful Report
Posted 2 years ago
Max Ingram
Verified Buyer
“Very pleased with my new Backdoor Shoes, however they are more than twice the price of the ones being replaced! VFM is now borderline.”
Helpful Report
Posted 3 years ago
Backdoorshoes Ltd is rated 4.8 based on 5,417 reviews
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