Backdoorshoes Ltd Reviews

4.8 Rating 5,412 Reviews
96 %
of reviewers recommend Backdoorshoes Ltd
4.8
Based on 5,412 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Backdoorshoes Ltd Reviews

About Backdoorshoes Ltd:

Lightweight, waterproof, durable outdoor/garden clogs featuring a unique range of prints. We always have a vast range of other products to include Storage Bags, Flip-Flops and Chelsea Boots.

Visit Website

Phone:

01202232357

Email:

admin@backdoorshoes.co.uk

Location:

Centurion House19-21 Woodside RoadBournemouth
Dorset
BH5 2BA

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These shoes are easys to slip on whe I need to go into the gardern.
Helpful Report
Posted 6 days ago
Dear Judith, thank you so much for your 4 star review . We’re happy that you’re finding them useful . We aim for 5stars so hope that once you’ve worn them a little more you’ll perhaps consider upgrading us to a 5 star . If you need any further assistance throughout the life of your shoes please don’t hesitate to make contact : customerservice@backdoorshoes.co.uk Have a great weekend Stephen
Posted 6 days ago
Very quick service
Helpful Report
Posted 2 weeks ago
My old pair - now about 20 yrs old - were a size 4. I ordered a size 5 as I'm now a 4.5 and I also wanted some sock room. They are huge! I'm keeping them because returning is a hassle and they're wearable with a big insole.
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Posted 3 weeks ago
My third pair of backdoor shoes Excellent quality, hard wearing and easy to clean - perfect !
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Posted 1 month ago
We have purchased a second pair of these shoes. There was no hassle in changing a too small pair for the next size up. Good service
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Posted 1 month ago
Useful shoe ,always the soles go first.
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Posted 1 month ago
Extremely light, good fit but the squeekiest shoes ever. They freak my cats out, and I could never wear them in public, home use only. EDIT- Following advice from Seller to use talc powder to stop the squeeking (which it did, but for how long I don't know yet) I have added a further star. No 5 stars since this advice should be given with the order and if I didn't have talc to hand I would have to buy it. Great shoes now though!
Helpful Report
Posted 3 months ago
Good morning Gordon, Thank you so much for your review. We're delighted to hear that your shoes are a good fit. In the rare case that you have a squeak, a dusting of talc between the insole and the footbed should fix this instantly, which we hope will make your cats happy! If this does not resolve the issue please do get in touch. Customer satisfaction is our highest priority, so if you have any concerns please drop us a line as we will always be happy to help! Thanks so much, Backdoorshoes
Posted 3 months ago
Hi, I was delighted with the style of these backdoor shoes, they look so smart and such a good fit that my husband even wears them when going to get the daily paper.......would give five stars except they squek when he walks and that drives me mad!!!
Helpful Report
Posted 3 months ago
Good morning Sue, Thank you so much for your review! We're delighted to hear that you are pleased with your new shoes. In the rare case that you have a squeak, a dusting of talc between the insole and the footbed should fix this instantly. If this does not resolve the issue please do let us know. Customer satisfaction is our highest priority, so if you have any concerns please drop us a line as we will always be happy to help! Thanks so much, Backdoorshoes
Posted 3 months ago
Wanted to give 5 stars as shoes were ideal and were a great hit with recipient, however the sizing was way out. He is usually a size 11, so ordered a size 12. Too small, returned and reordered a size 13. A bit big, just hope they don't stretch!
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Posted 3 months ago
Great service, prompt delivery and great after sales.
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Posted 3 months ago
My husband and I needed new slip-on shoes to use in the garden and ordered a pair of Backdoorshoes each. They have proved excellent - good quality with a really good sole, and fun prints.
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Posted 3 months ago
They look great and arrived very fast after ordering them. It's been really useful that they're waterproof and easy to slip on for a quick trip out in the rain.
Helpful Report
Posted 3 months ago
I ordered a pair of Backdoor shoes in size 8/41 but they are too small for me although they fit several other members of the family. The reason they don't fit me is I take a size 8 shoe which is not European size 41 it is size 42. I would love it if you could begin to accommodate those of us women who have large feet. One of my daughters is also a size 8 and she agrees with me that size 41 is a 7 and a half.
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Posted 3 months ago
Bought as a Christmas gift - so no review possible yet
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Posted 4 months ago
great shoes, good support a bit squeeky only grumble. Will order again.
Helpful Report
Posted 4 months ago
Hi Teresa, Happy New Year to you! We were just reading through our reviews and spotted yours mentioning a squeak - I thought I would let you know that on the rare occasion this happens, there is a very easy fix for this. If you pop a little talcum powder underneath the insole this should instantly solve the squeak. If this doesn’t resolve the issue we can send some replacement insoles. If we can be of any further help, please do let us know. Many thanks Backdoorshoes
Posted 3 months ago
Lovely, fun and imaginative designs but too wide to stay on my feet.
Helpful Report
Posted 4 months ago
Hi Caroline, Thank you for your order. We are sorry to hear that they were not suitable for you, we have made them wide enough to wear with socks. An extra insole will usually resolve this. Do let us know if we can be of any further help. Kind regards, Backdoorshoes
Posted 4 months ago
Excellent service,as always.Lovely range of shoes and delivery time is fast.Even the website is easy to operate!
Helpful Report
Posted 4 months ago
Recently purchased Chelsea type boot, which is great for the garden and good value. They do come up quite narrow though and a bit of a struggle to get on. Not a great tread compared to more expensive brands, but fine for garden wear.
Helpful Report
Posted 5 months ago
Comfortable warm slip on clogs in nice variety of styles. They do wear down at the heel though which was disappointing. Not sure how to recycle old ones.
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Posted 5 months ago
Hello and thank you for your 4 star review. We always aim for 5 so I hope the info below will help : We use a unique material for comfort which we know helps us gain our excellent reviews - Almost 7000 5 * Of course, after time like all shoes they wear on the heal and the sole . We’re proud to boast that we do have some customers still wearing their originals , some well over a decade old. We liken the wear to car tyres - when they become smooth you will need to replace but that usually takes quite some time. We note that you’ve purchased yours fairly recently so please do send us an image of the wear your have experienced so far. We do expect some and it also depends upon the terrain we walk on as well as how we use them. sales@backdoorshoes.co.uk With regards to recycling : We have a video in our website showing some practical uses for old and well worn shoes . Here is the link for your information : https://m.youtube.com/watch?time_continue=7&v=fkNd3_CCI9s&embeds_referring_euri=https%3A%2F%2Fwww.backdoorshoes.co.uk%2F&source_ve_path=Mjg2NjY&feature=emb_logo Best regards Stephen
Posted 5 months ago
Just what I was looking for. Let's hope they last a long time.
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Posted 6 months ago
Backdoorshoes Ltd is rated 4.8 based on 5,412 reviews