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MORI Reviews

4.8 Rating 25,366 Reviews
97 %
of reviewers recommend MORI
4.8
Based on 25,366 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Absolutely love this table true to photo good quality sturdy. My twins are very happy. The only one snag is one of the screws doesn’t thread .
Helpful Report
Posted 3 years ago
Quick delivery, item looks sturdy but unfortunately the bottom of the table has a chip in. Obviously not visible but still not great for the price.
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Posted 3 years ago
Received quickly, well packaged. Quality item, very pleased with it. Pity that postage is high.
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Posted 3 years ago
It arrived on time and looks OK, but as it is a Christmas gift it hasn't been opened yet.
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Posted 3 years ago
fabulous web site, good choice of products, good value for money and very prompt delivery.
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Posted 3 years ago
I bought 4 books as presents. They look lovely. The only downside is that it arrived in a brown envelope which delivery man left outside in the rain. Everything was soaking wet. I guess you’re trying to be more eco friendly but the packaging is all ruined. I wouldn’t mind if it was for myself.
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Posted 3 years ago
Arrived promptly and well packed. Looks lovely but haven't tried it as it's a Christmas present.
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Posted 3 years ago
We had a few hiccups but got there in the end! Kidly were highly responsive to dealing with their errors and we now have the product we ordered and are extremely happy. Had all been well I would certainly have gone for 5 stars. Kidly demonstrated a high level of customer awareness about in dealing with our concerns. I'd certainly buy again from Kidly.
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Posted 3 years ago
Good quality goods which are manufactured to last, toxic free and more often than not plastic free. Good availability. Sales are good as I think otherwise too expensive.
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Posted 3 years ago
Great choice of of unique products.
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Customer journey and service is amazing. Have had easy refunds so is now our go-to stockist for many things if it isn’t kidly brand itself I buy - which is always spot-on trendy!
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Posted 3 years ago
It is a Christmas present for my grand daughter so unable to give a review.
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Posted 3 years ago
Everything looks really lovely- its for Christmas presents. Quite expensive but I have high hopes of some lovely artwork!
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Posted 3 years ago
This doll arrived in very good condition and in very good time. My granddaughter will love her. The packaging is also very pretty, but my only criticism is that the box is small so that the doll's legs were folded up over her head. It may seem a small thing but it means that I've had to discard the nice box because the presentation of the doll actually looked rather creepy! That was my reaction, and you asked for an honest review. It really didn't look nice. Hence 4 stars not 5. Otherwise brilliant service.
Helpful Report
Posted 3 years ago
Unable to comment with this being a Christmas gift requested by my Daughter for my first grandchild. There is no option for this scenario !
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Posted 3 years ago
Great selection of Kidly own brand. Delivery times were slightly longer than others but ok. The quality is great!
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Posted 3 years ago
Seems like nice, we’ll made and reasonably priced products!
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Posted 3 years ago
Good products and service, though some items are a little expensive.
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Posted 3 years ago
Kidly customer service is absolutely incredible. Any issue I've ever had with orders has been resolved quickly and efficiently. However frustrating it can be to have things go wrong with your order, the customer service team really put it right. Thank you! Love the stuff as well. 😊
Helpful Report
Posted 3 years ago
MORI is rated 4.8 based on 25,366 reviews