MORI Reviews

Name: MORI
Address: PL35 Pall Mall Deposits, 124-128 Barlby Road, London, City of London
Rating: 4.84

4.8 Rating 25,374 Reviews

97 %

of reviewers recommend MORI

4.8

Based on 25,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

1112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love the products Kidly offer and I understand why Kidly have changed their packaging to be more sustainable, but it meant that items arrived with damaged boxes. These are gifts so don't look great :(”

Helpful Report

Posted 3 years ago

Hello, I am so sorry to hear that your items arrived damaged. Our packaging being sustainable shoudl not be a reason or excuse for this. We did not compromise on quality when we changed over to sustainable materials. I can only imagine therefore that your items were packaged in the wrong way at the warehouse, for which I am very sorry. If you could please send me ( james@kidly.co.uk) any pictures of the damaged boxes I'd really appreciate it. I can then follow up with the team to ensure it doesn't happen again. In the meantime, If you'd like us to replace the damaged items, the Help team will be happy to help if you pop onto live chat on the website and explain to them what happened. Wishing you a Happy Holidays. James

Posted 3 years ago

“Great cups for toddlers little hands.”

Helpful Report

Posted 3 years ago

“Item bought for my great granddaughter for Christmas, therefore not in a position t rate. However, all looks good!”

Helpful Report

Posted 3 years ago

“Quick delivery, easy to use , friendly customer service”

Helpful Report

Posted 3 years ago

“Great site, plenty to chose, as well as easy to use too!”

Helpful Report

Posted 3 years ago

“Great places for a wide range of good quality products. You can rest assured that anything you buy will be delivered promptly and look as good as it does on screen.”

Helpful Report

Posted 3 years ago

“Lovely colours. Easy delivery. Easy returns.”

Helpful Report

Posted 3 years ago

“Christmas present for my daughter, who yearned for her own suitcase for overnight stays with her grandparents! So it hasn't been tested yet, but looks good.”

Helpful Report

Posted 3 years ago

“Packaging is fully recyclable, well done Kidly. Wellies are good value and v stylish, it’s our second pair. Love the green ones. Need to offer more sustainable brands (and less non sustainable) on the website hence knocking a star off.”

Helpful Report

Posted 3 years ago

“excellent service .”

Helpful Report

Posted 3 years ago

“Quick delivery pleased with product.”

Helpful Report

Posted 3 years ago

“Lovely quality products”

Helpful Report

Posted 3 years ago

“Has some nice products. Some appear quite overpriced. Their Own kidly branded range is more reasonable and good quality”

Helpful Report

Posted 3 years ago

“Love KIDLY - the curation is fantastic (unique, high quality products, and not too many/too little either), and the “Parent Test” and reviews are so helpful when picking out items for my little one. Service is great too.”

Helpful Report

Posted 3 years ago

“Very quick service and quality of goods was fine”

Helpful Report

Posted 3 years ago

“Arrived on time. Looks well made. Not yet gifted to 1 year old”

Helpful Report

Posted 3 years ago

“Arrived quickly, as they are Xmas gifts I don't yet know how they will perform, but the quality looks good”

Helpful Report

Posted 3 years ago

“The bear is lovely. Well made, very plush, and has a really nice ‘old school teddy bear’ look and feel to it. Sadly it arrived in a plastic bag.”

Helpful Report

Posted 3 years ago

“good service”

Helpful Report

Posted 3 years ago

“Nice product. Considering it was a rubber placemat It was very over packaged.”

Helpful Report

Posted 3 years ago

MORI is rated 4.8 based on 25,374 reviews