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MORI Reviews

4.8 Rating 25,366 Reviews
97 %
of reviewers recommend MORI
4.8
Based on 25,366 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
It’s a really lovely play mat and nice that it’s a bit padded but unfortunately the green pattern on it ran when I washed it and turned the white things a nasty dirty green colour which wasn’t great.
Helpful Report
Posted 3 years ago
A well-designed website and excellent, original toys and other products for small children. Very efficient delivery.
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Posted 3 years ago
The plates are good quality. I’d say I felt there was slightly too much packaging.
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Posted 3 years ago
Good quality
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Posted 3 years ago
Good service with reusable/recyclable packaging.
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Posted 3 years ago
Bought for grandaughter as birthday and Christmas present,delivery was on time and items purchased were of good quality.
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Posted 3 years ago
Fantastic customer service overall, as the parcel was lost, so they refunded my shipping costs and sent me a new item out. However, unfortunately it arrived after Christmas and I didn’t check the item when it did arrive and it was the wrong colour from what I initially ordered. But the product itself is perfect.
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Posted 3 years ago
My mum loved this product . Did take a bit longer than 5 days to come .
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Posted 3 years ago
One of the products I bought had lots of chips in when it arrived and was completely broken and unusable after 1 week of playing with it. However, I can’t fault the customer service from KIDLY, I’ve never had a company reply to my emails so promptly (even in the week up to Christmas and on a Sunday) and they dealt with my requests as I well as I could have hoped. So although I wouldn’t buy the product again I would shop with KIDLY again.
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Posted 3 years ago
Lovely products, sometimes a bit expensive but great brands and good quality
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Posted 3 years ago
Great product good service
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Posted 3 years ago
Great glasses look good and pretty baby proof!
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Posted 3 years ago
Very nice suit but size comes up quite big.
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Posted 3 years ago
Sadly one of the items I wanted was sold out and Kidly forgot to let me know. On the other hand being able to Chat to a member of staff late on Christmas Eve was extremely helpful and impressive. Happy New Year to you all
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Posted 3 years ago
A beautiful colour that fit to size. Really easy to put on and to take off. These seem to have a good grip (we are yet to try them out in snowy weather) and keep little feet toasty and warm. The only thing I'd love is somewhere to write my little one's name inside (for nursery) but other than that have no complaints!
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Posted 3 years ago
Everything was fine
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Posted 3 years ago
Nice present.
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Posted 3 years ago
Excellent customer service support. Very quick delivery. Great products.
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Posted 3 years ago
This is difficult since the COVID restrictions have stopped me giving the jigsaw to our great grandson. Having said which, I looked at it, liked it and we look forward to seeing it being used. Thank you.
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Posted 3 years ago
Lovely quality hat for my granddaughter.. But my daughter likes natural products, so was not impressed with the lining .. Very difficult to find totally environmental friendly products . Great company ,have bought several different products from Kidly .
Helpful Report
Posted 3 years ago
MORI is rated 4.8 based on 25,366 reviews