Avon Ruby (UK) Ltd Reviews

Name: Avon Ruby (UK) Ltd
Address: Avon Ruby (UK) LtdAvon HouseFerrymead Gardens, Greenford
Rating: 4.57

4.6 Rating 88 Reviews

90 %

of reviewers recommend Avon Ruby (UK) Ltd

Company Reviews

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Phone:

02085751336

Email:

info@avonruby.com

Location:

Avon Ruby (UK) LtdAvon HouseFerrymead Gardens
Greenford
UB6 9NE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Avon Ruby UK Ltd, I am writing to express my deepest thanks and appreciation for the exceptional service, support, and professionalism your team has shown while carrying out the repair works at my home. From start to finish, the experience has been nothing short of outstanding, and I felt it was important to formally acknowledge the quality of your work and the care you have provided throughout this entire process. What began as a stressful and daunting situation very quickly became manageable thanks to your clear communication, organised approach, and genuine commitment to delivering high-quality work. The craftsmanship and attention to detail in every part of the repair are truly remarkable. The finished result is superb — far beyond what I expected — and I am genuinely grateful for the level of pride and skill that has gone into it. Quite simply, I cannot fault a single aspect of the work. A special thank you must go to Paula, who has been exceptional from day one. Her weekly updates, prompt responses, and willingness to reassure and guide me through each stage made a huge difference. She has been consistently professional, proactive, and incredibly helpful, and her communication has been a real source of comfort throughout this journey. Her dedication reflects wonderfully on your company. I would also like to offer a sincere thank you to Adrian, whose workmanship has been exemplary. Every inch of the work has been completed with precision and care. His attention to detail, reliability, and positive attitude did not go unnoticed. He was always on time, always pleasant, and always focused on ensuring that everything was finished to the highest possible standard. It is clear he takes immense pride in his craft, and the results speak for themselves. In summary, I could not be more impressed with Avon Ruby. Your team has transformed what could have been a very stressful experience into one that felt smooth, organised, and reassuring. I will absolutely continue to use your services in the future and have no hesitation whatsoever in recommending you to others. Companies like yours — who combine exceptional workmanship with genuine customer care — are rare. Thank you once again for everything you have done. Your efforts have made a real difference, and I am sincerely grateful Mr G.S Panu”

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Posted 1 month ago

“The bathroom sink was leaking. Had insurance and they asked Avon Ruby to turn up. The plumber turned up and gave a completely wrong diagnosis by stating that it was the tap was faulty. We figured out afterwards the fault was not related to the tap. Got another plumber and they just came today (Sunday) who's a family friend. The issue was the Flexi pipe that was damaged and that was replaced. Morale of the story is that the tap was never faulty! Never use these lot again and will inform the bank as well.”

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Posted 2 months ago

“I had various work carried out by Avon Ruby including tiling, redecoration and plumbing work. They’re always very punctual about their time and work quality commitments. Oliver, Isaac and Andrew they all did great jobs. Whoever needs any help about home maintenance, I undoubtedly recommend Avon Ruby. Thank you Avon Ruby!”

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Posted 2 months ago

“All works done with no hassell”

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Posted 2 months ago

“Very happy with the service, a surveyor was booked in and came on time . The work was scheduled when it was convenient for us. The Plasterer/painter Danny couldn’t of been nicer , very professional and very happy with works completed. He made the experience for my mother stress free as she gets very anxious with works going on.”

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Posted 3 months ago

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Posted 3 months ago

“Title: Extremely Unprofessional and Disrespectful Experience I had a very poor experience with Avon Ruby. A surveyor appointment, which had been scheduled over a week in advance, was cancelled at the last minute without any prior notice or communication. To make matters worse, when I contacted the company regarding the cancellation, I was dealt with by their Contracts Manager, Paula, who was extremely rude and unapologetic. Her dismissive attitude added to an already frustrating situation and reflected a serious lack of professionalism. I had taken annual leave specifically to be available for this appointment, which I was unable to cancel due to the short notice given by Avon Ruby. This caused unnecessary inconvenience and wasted time. I expected a basic level of respect and communication, and unfortunately, Avon Ruby fell far below that standard.”

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Posted 3 months ago

“The Engineer was polite and informative about the service that was carried out.”

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Posted 3 months ago

“Job done to our sarusfaction within time with a smile. Thanks”

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Posted 3 months ago

“Most helpful and professional firm.”

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Posted 4 months ago

“Avon Ruby recently did a great job at my property. They are an excellent, highly professional and reliable company. I would choose them every time.”

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Posted 7 months ago

“Came as promised to give a quote. Only thing was that they charged the insurance company £167 for coming out to give the quote which I was not expecting. Very polite and on time”

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Posted 8 months ago

“Very efficient. Prompt Reliable. Excellent service.”

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Posted 9 months ago

“Disappointed by the response as subcontractors of Axa and Esure Be careful of these names”

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Posted 11 months ago

“Excellent service, always contactable, very proficiently and professional and pleasant operatives. Have (unfortunately) had to utilise their services because of breakdowns, but can only commend them. Would definitely recommend them.”

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Posted 1 year ago

“Fast efficient service. Needed the bathroom re- decorated and repairs/replacements to loo seat and shower screen. Danny (painter) was extremely careful and did a fabulous job. Andy and colleague likewise a day or so later installing new shower screen and loo seat. Bathroom looked new in less than a week. Thanks again, Avon Ruby.”

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Posted 1 year ago

“The engineer was polite, quite and efficient.”

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Posted 1 year ago

“Made the wrong diagnosis left us without hot water After problem fixed by another company I spoke with representative who was argumentative and unhelpful”

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Posted 1 year ago

“Fantastic communications during our insurance claim. The quality of work was second to none. The painting was first class as was the new wood floor. Highly recommended.”

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Posted 1 year ago

“Our boiler broke down when weather got so cold, taking into account we have a baby in the house called Avon Ruby & engineer came first thing next day, they ordered the part & fixed our boiler within 2 days. Both engineers were very polite, professional & excellent service.”

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Posted 1 year ago

Avon Ruby (UK) Ltd is rated 4.6 based on 88 reviews