Auto Finesse Reviews

Name: Auto Finesse
Address: 20 Burnt Mill, Harlow , Essex, Harlow
Rating: 4.91

4.9 Rating 26,521 Reviews

99 %

of reviewers recommend Auto Finesse

4.9

Based on 26,521 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Auto Finesse:

Making 'em shine since 1999 - www.autofinesse.co.uk We are Auto Finesse, come take a look behind the scenes as we do our thing, making awesome detailing products, building crazy cars and traveling to some of the coolest car shows around the world. Auto Finesse started out as a humble car detailing company offering services to the London and home counties region in England, soon developing and growing in to what is today a world renowned name amongst car enthusiasts synonymous with quality products, coupled with unraveled levels of customer support and service. You can find out more about our rich history in the car care and detailing industry here: http://www.autofinesse.co.uk/making-them-shine-since-1999/

Visit Website

Phone:

08446 93 13 93

Email:

support@autofinesse.com

Location:

20 Burnt Mill, Harlow , Essex
Harlow
CM20 2HS

Auto Finesse 5 star review on 16th January 2026

4832

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with. They were quick to answer my initial questions and, when I made my purchase, the service was speedy and efficient. Thank you.”

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Posted 2 years ago

“Amazing service and quality products”

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Posted 2 years ago

“Quick delivery, great smelling products with a good result”

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Posted 2 years ago

“Fantastic products, a great company to deal with that listen to their users to keep improving. My go to products for ultimate car care, have used them for years. Look forward to my next delivery.”

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Posted 2 years ago

“I ordered at Xmas time which is a busy period for a big company.The dispatch time was slow.Of my 5 orders 2 arrived with missing items or wrong items sent. Customer service doesn't get back very quickly.I've always used Auto Finesse but this experience has changed my mind and I will be going to a different supplier from now on. Shame as their products are good but the delivery time and customer service is brilliant.”

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Posted 2 years ago

Hi Scott. Thank you for leaving a review. Receiving good and bad feedback is really helpful to us because when we look at how we can improve our products and service we can take these comments into consideration. I have forwarded your comments onto our managing director and added it onto our customer feedback system. Regarding the long delivery times, as I hope you can appreciate, during promotional periods we do get more orders than usual so it can take the full shipping time frame to ship/deliver the order. Due to the high volume of orders and unforeseen circumstances, some orders are taking up to 10 working days, unfortunately this is due to issues out of our control. I would like to reassure you that our staff have been working around the clock to ensure all orders are dispatched as quickly as possible. All of our emails are answered in chronological order therefore it can take a day to get back to your reply. We currently have our clearance sale running therefore have a very high number of emails and it can take a little longer to get back to our customers. For urgent enquiries we do however have alternative options for contacting us, such as our phone line which is open 9am-5:30pm. Once again I am sorry for any disappointment caused and if you have any further questions please do not hesitate to ask. -TEAM AF :)

Posted 2 years ago

“Excellent products at a competitive price.”

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Posted 2 years ago

“de bons produits , certains moins bon , certains de bons prix , d'autres assez chers.”

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Posted 2 years ago

“Took a week for the item to be dispatched despite website saying next day. Ordered Eliminator. Had some light scratches and it didn't make an impact on them. Really disappointing. The polish/applicator mitt things were ok. Will stick with Sam’s detailing.”

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Posted 2 years ago

Hi Donna. Thank you for taking your time to leave a review. I am sorry to hear that Eliminator has not performed as you expected. It really surprises us that you've noticed no difference after using this product as it has the capabilities to remove light swirling. We would like to understand the process you took before applying this product and figure out a solution for you. If you could please email our customer service team they will be able to discuss your issue with the detailers and help you further - support@autofinesse.com We look forward to hearing from you. - TEAM AF :)

Posted 2 years ago

“Very professional with quality products, easy to use. A great company to do business with. 👌”

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Posted 2 years ago

“Great products on another level. Beat any of the competitors hands fown”

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Posted 2 years ago

“Like the product (drying towel).Can't fault customer service. Keep it up.”

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Posted 2 years ago

“I choose Auto Finesse because their products are well priced and work as they are intended a With great results.”

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Posted 2 years ago

“Très satisfait avec les produits, part contre les colis arrivé dans un sale état carton déchiré heureusement les produits toujours à la intérieur. 5* pour qualité des produits”

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Posted 2 years ago

“Great product just very slow delivery”

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Posted 2 years ago

“I absolutly love Auto Finesse's products! The quailty, branding and packaging are all first-class, and you can grab some real bargins during the various sales throughout the year. The only minor niggle I do have is the econonmy delivery takes aaaaaaaages to arrive!”

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Posted 2 years ago

“Have a few products now including the DA polisher which is a well made machine and does a great job combined with the various products from auto finesse very pleased and will purchase again.”

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Posted 2 years ago

“No issues Packed well and happy with the purchase The freebie was a added bonus”

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Posted 2 years ago

“I’ve always been meticulous with my cars. I’ve tried many different brands over many years. I am so impressed with my purchases and will be buying Auto Finesse products for many years to come.”

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Posted 2 years ago

“The quality of the products is unbelievable.”

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Posted 2 years ago

“Following on from original delivery issues via DHL and after a call to customer services, the issue were resolved with no fuss. The delivery was resent along with some complimentary items added in as an apology for the issues. Well done Auto Finesse excellent customer services!”

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Posted 2 years ago

Auto Finesse is rated 4.9 based on 26,521 reviews