Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.76

4.8 Rating 495 Reviews

94 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.8

Based on 495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rich went more than the extra yard and really took time and effort to help me out. Excellent customer service. Much appreciated Rich👍🏻”

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Posted 2 years ago

“Returned my enquiry calls promptly. Everything as is should be. Delivered within a couple of days. Thanks.”

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Posted 2 years ago

“Went the extra mile for us. Twice clumsy couriers caused breakage, but quickly sent replacements, 2nd time very well wrapped and used alternative courier. Thanks to all staff we dealt with, especially Dan”

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Posted 2 years ago

“The customer service you get at Atlas Ceramics is amazing! Tom was absolutely FAB!! He helped me out with getting the tiles delivered ASAP and everything was done so efficiently - I couldnt be happier. The tiles are gorgeous so I would definitely recommend Atlas Ceramics”

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Posted 2 years ago

“Excellent service. Phoned Saturday with urgent need for tiles on Monday and picked them up before lunchtime”

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Posted 2 years ago

“Very happy with our mosaic tiles, they look amazing in the shower. They were well packaged and the customer service was excellent! Very happy.”

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Posted 2 years ago

“Brilliant, first class service. Big shout out for Dan & Tom who have once again (without being prompted) kept me regularly informed about my repeat order, and who couldn't have been helpful. They're a credit to the company and I would award a 10 rating if it were available. Highly recommended 👌”

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Posted 2 years ago

“Tom was really helpful in my order through each step he went above and beyond. We had some challenges with the tiles not being suitable for my bathroom wall and Tom was very understanding and helped get me a refund which saved me a lot of worry. I absolutely love the Bangor Black bathroom tiles which we did install. I would recommend this company highly”

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Posted 2 years ago

“Absolutely superb service from this company. Having my own business and priding myself on good customer relations, I can guarantee these guys know how to treat a customer. Highly recommended 👌”

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Posted 2 years ago

“Sample arrived safe and sound. Packaging obviously good. It also arrived very quickly to allow us to match with other tiles and bathroom furniture. Great service.”

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Posted 2 years ago

“Prompt delivery and well packaged”

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Posted 2 years ago

“Excellent service easy to order and dispatched quickly”

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Posted 2 years ago

“Great service and product”

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Posted 2 years ago

“Attentive, polite and quick response to my request. The tiles were very well packaged and delivery time was very short. This is a firm I would deal with again.”

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Posted 2 years ago

“Great service. I had many admiring comments about the blue waitomo tiles in a new shower room and my daughter decided to use them in her house too. They look fabulous. I went to fetch a tiny number of extra tiles after an error adding wastage for a shower space by sq m instead of exact tile numbers. They phoned to check when I would collect and had them ready. I felt a real idiot but they handed over a carefully wrapped pile of 6 tiles without making me feel any more daft than I already did!”

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Posted 2 years ago

“Very helpful and friendly. Sample tiles arrived within 2 days as advised. We have not received our order yet but so far the process has been seamless and efficient.”

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Posted 2 years ago

“Very helpful, great communication, prompt delivery and brilliant packaging.”

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Posted 2 years ago

“Very helpful and friendly, fast delivery”

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Posted 2 years ago

“Very helpful team. Excellent delivery. Great products.”

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Posted 2 years ago

“The team at Atlas Ceramics are extremely knowledgeable, helpful and always ready to help with tile selection, tiler recommendation and technical advice. They have a wide range of tiles, many of which are kept in stock, together with all other materials required for the tiling process. We would recommend them to anyone.”

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Posted 2 years ago

Atlas Ceramics (south) Ltd is rated 4.8 based on 495 reviews