Aspect Maintenance Services Ltd Reviews

Name: Aspect Maintenance Services Ltd
Rating: 4.77

4.8 Rating 1,779 Reviews

98 %

of reviewers recommend Aspect Maintenance Services Ltd

Company Reviews

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4.8

Based on 1,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

About Aspect Maintenance Services Ltd:

Aspect is a property maintenance company with a difference. Our focus on customer service and technical excellence extends to every part of the company. Whatever your property maintenance needs, our highly skilled tradesmen will be happy to help 24/7. Whether you need a gas engineer or a plumber in London, look no further than Aspect.

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Phone:

02034116120

Email:

delene.dehaas@aspect.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - honest analysis of the situation without charging for unnecessary repairs. Highly recommend!”

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Posted 10 years ago

Thanks for your feedback. We pride ourselves on our transparency and are glad you appreciated it. We look forward to helping you in the future.

Posted 10 years ago

“I needed a new cistern, ended up needing a new toilet, but also wanted some taps changing. Got an engineer for the next day. He was on time, very professional and efficient. It was neither the most expensive or cheapest hourly rate advertised but the job got done that afternoon and I'd definitely recommend this engineer.”

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Posted 10 years ago

Dear Ingrid, Thanks for your feedback - we'll certainly be passing on your kind words to the engineer in question.

Posted 10 years ago

“I liked the way it was possible to make a definite appointment, which was kept pretty exactly by the Aspect staff We needed a roofer, and he was pleasant and competent. I thought the charges were reasonable, and we got a good idea of what the job was going to cost from the hourly rates published on your website. Thank you Would use Aspect again”

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Posted 10 years ago

Dear Mrs Lowenthal, Thanks for your feedback. We're glad you found the rates information on our site useful, as transparent pricing is really important to us. We hope we can help you again soon.

Posted 10 years ago

“Fast efficient service would recommend Aspect.”

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Posted 10 years ago

Dear Mr Smith, Thank you for this feedback - hearing that someone would recommend us is always gratifying.

Posted 10 years ago

“Excellent plumbing tradesman sent out, and we found it handy to have all services under one umbrella. I could have done with an invoice sent out in advance of billing to know exactly how much I would have to pay. Otherwise, great company and service.”

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Posted 10 years ago

Dear Mary, Thanks for your feedback. We're really glad you were happy with the plumbing tradesmen, and will pass on your kinds words to them.

Posted 10 years ago

“A very professional service - Helen Hill Enfield”

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Posted 10 years ago

Dear Helen, Thanks very much for your feedback! We're glad we could help.

Posted 10 years ago

“I was absolutely thrilled with the service. Upon first contacting aspect, they got back to me straight away and had a gardner booked in on the date I requested (2 days later). Adam arrived promptly and was an absolute delight. Polite, efficient and very good at his job; he had the garden looking immaculate in record time! As I had paid for a half day he then helped me by hanging up a dozen prints that I had been putting off doing myself. I will definitely use this service again.”

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Posted 10 years ago

Dear Gemma, Thank you so much for your feedback. Adam will be absolutely delighted that you were so pleased. We'll be sure to pass on your comments to him, and we look forward to assisting you again in the future.

Posted 10 years ago

“I found Aspect through an internet search for 'air conditioning servicing'. Initial phone enquiries were helpful and efficient and we quickly arrange for someone to be on site. The problem was diagnosed quickly and arrangements for repair were made soon after. I found the whole process quite efficient. I will certainly keep Aspect in mind for future building maintenance issues.”

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Posted 10 years ago

Dear Mr Tamburrini, Thanks very much for your feedback. We're really glad we were able to fix the issue quickly. Please do keep us in mind in future, we're always keen to help.

Posted 10 years ago

“Please could you pass on the following feedback with regards to our site visit and your roofing engineers. The service we received was fantastic. The men were both polite, friendly and courteous and won my trust instantly. They did all they good to help provide a short term solution to what I know is a longer term and more expensive issue.”

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Posted 10 years ago

Dear Amy, Thanks very much! We certainly will pass your kind words on to the roofing team who attended - they'll be delighted you were so pleased.

Posted 10 years ago

“Aspect is a highly efficient, professional and helpful company.”

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Posted 10 years ago

“I have always found Aspect to be a highly efficient, helpful and professional company.”

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Posted 10 years ago

Dear Ms. Windosoe Gillette-Fussell, Thanks very much for your feedback. We hope we can help you again soon, and that we continue to impress.

Posted 10 years ago

“We were very impressed with the service we received from booking staff and thugs who attended the site who were very polite and friendly and did a great job”

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Posted 10 years ago

Dear John, Thanks for your feedback! We hope we can help you again soon.

Posted 10 years ago

“Professional and proficient, good service and customer care/communications, prompt solution to problematic alarm - commend the firm based on this one experience”

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Posted 10 years ago

Dear Anne, Thanks for your feedback. We aim to give an excellent service from job booking to job completion, so we're really pleased this was your experience.

Posted 10 years ago

“A breath of "fresh air", I was starting to give up on getting my conservatory roof fixed. After trying at least seven pages of a well known internet site.(to find out that half of them do not do what they say on their web sites, and then those that responded positive, did not turn up or cancelled. Aspect, was the one company which was the exception to the rule. Their engineer turned up, on time fixed the roof (cleaned up) and was completed within the hour. I was very impressed and will pass them on to family and friends.”

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Posted 10 years ago

Dear William, Thank you for this feedback. We love to be the exception to the rule! We're glad your roof is fixed now, and we look forward to helping you out again soon.

Posted 10 years ago

“All the work that has been done at my house since I got in touch with Aspect has been excellent. I would always choose Aspect to do anymore work on my house in the future. I would reccommend Aspect to family and friends. Everyone at Aspect is always very polite,helpful and friendly. Aspect is first class. Thank you all very much at Aspect Kind regards Sally E Wright”

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Posted 10 years ago

Dear Miss Wright, Thank you so much for this review. We're honored to hear you would recommend us, and we look forward to helping you out again soon.

Posted 10 years ago

“Mark was exceptional and a thorough professional.”

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Posted 10 years ago

Dear Anshul, Thank you for your feedback. We'll pass on your kind words to Mark, he'll be delighted.

Posted 10 years ago

“The estimator was punctual and helpful. However, it does take too long for Aspect to process things. I should like to see a quicker turnaround.”

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Posted 10 years ago

Dear Paul, Thank you for your feedback. It's great to hear you were pleased with the estimator's work. We've taken on board your comments about the processing delays, and will work to improve this internally. However, as we only want to present customers with work of the highest standard, it can take a little while for documents to be ready.

Posted 10 years ago

“I did this review before. You are just PERFECT and the guy who came along, sorry I have now forgotten his name, was excellent and this is an understatement Well done. Keep on the good work.”

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Posted 10 years ago

Dear Lily, Thank you so much, that's high praise indeed! We hope we can help you out again soon.

Posted 10 years ago

“Excellent overall service, prompt arrival and a job very well done. Will always be using aspect for future work.”

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Posted 10 years ago

Dear Raza, Thank you for your feedback. We're so glad you'll be using us in future, and we look forward to helping out again. Can we ask if there was anything we could have done to get the review up to four or five stars? We're always happy to hear constructive criticism, as it helps us to improve and provide a better service for our customers. Drop us a line on customercare@aspect.co.uk if you have time!

Posted 10 years ago

“We use Aspect a lot, and find that they take much of the stress out of property maintenance. We've always had really good and pleasant tradespeople from them, who often come up with creative, money and time-saving solutions to problems.”

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Posted 10 years ago

Dear Mrs. Scorah, Thank you for your feedback. It's great to hear we can relieve some of the stress of property maintenance for you. Hopefully we'll continue to be useful to you.

Posted 10 years ago

Aspect Maintenance Services Ltd is rated 4.8 based on 1,779 reviews