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Artifact Lighting Ltd. Reviews

4.8 Rating 435 Reviews

97 %

of reviewers recommend Artifact Lighting Ltd.

Company Reviews

Product Reviews

4.8

Based on 435 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01202942810

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Artifact Lighting Ltd. 5 star review on 28th July 2023

Artifact Lighting Ltd. 5 star review on 22nd June 2023

Artifact Lighting Ltd. 5 star review on 28th April 2023

Artifact Lighting Ltd. 5 star review on 27th March 2023

Artifact Lighting Ltd. 5 star review on 13th March 2023

Artifact Lighting Ltd. 5 star review on 13th March 2023

Artifact Lighting Ltd. 5 star review on 13th March 2023

39

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This ceiling light exceeded our expectations. The quality was obvious as soon as we opened the packaging. Two lovely lights which look fabulous in our kitchen. Really happy with the glass shade, whisky coloured cable and vintage type fittings. Also delivered ahead of schedule, which was great.”

Posted 2 years ago

“Excellent customer service. Quality of light was first class with all components of a very high standard. Delivery was very quick also. Highly recommended.”

Posted 2 years ago

“So happy with my purchase! I’ve made a mistake on my order and they quickly helped me get the right one!”

Posted 2 years ago

“Love these lights and such good quality!”

Artifact Lighting Ltd. 5 star review on 5th May 2021

Posted 2 years ago

“Great light. Just what we wanted. Excellent quality and very easy to fit. Good quality items”

Posted 2 years ago

“The vintage prismatic pendant light I wanted was out of stock and Jess was extremely helpful by letting me know as soon as they were back in stock so I could order it ASAP. Packing was great and delivery swift. The light itself is beautiful and excellent quality. Just wish I had more rooms so I could buy more.”

Posted 2 years ago

“I had bought 4 of these lights which are of very good quality . They look so lovely in my kitchen with a amber bulb . I have since bought 2 more for my daughter . They are very trendy especially over kitchen island . The delivery is brilliant and I will use this company again .”

Posted 3 years ago

“Amazing light, sleek and clean and made in the UK.”

Posted 3 years ago

“Ordered 2 light units around £150 each, one has small chip on top of glass shade, it is covered by the Cooper cover fortunately Both had only one screw locking ring rather than 2 provided Ordered the missing rings that clearly should had been sent but weren’t for which I’m waiting for Need much more attention to quality control Paul Callery”

Posted 3 years ago

“I have just bought my 3rd pendant light and absolutely love it!Always great quality”

Posted 3 years ago

“The shades are nice and the delivery was fast but the fixture and ceiling rose are very cheaply made. I think the lights are overpriced for their quality. I would have just returned them and not left a review but their returns process is prohibitive. £5 restocking fee per item which I think is totally unfair and it also means I'm stuck with them. if you're thinking of buying from here make sure you read the small print.”

Posted 3 years ago

“High-quality product, fast service.”

Posted 3 years ago

“Very pleased with the light fitting. Prompt delivery and very well packaged. Would use this company again.”

Posted 3 years ago

“Wonderful lights and excellent, speedy service. Very pleased. Wondering what other lights I might need to buy...”

Posted 3 years ago

“I love the look of this light. It is unique but blends right in. We bought the standard size fusion and this fits nicely in our small study. It came with push fittings so we didn't even need to get the screwdriver out! Quick delivery - arrived in 2 days”

Posted 3 years ago

“Beautiful lampshades received very promptly. Impressive customer service with a replacement shade being sent due to a manufacturing fault with the original within a matter of days. Highly recommend Artifact, and I will definitely be buying from them again in the future.”

Posted 3 years ago

“Good service and products, one item was delivered damaged but was replaced without question within a couple of days. Would use again no problem.”

Posted 3 years ago

“I can’t rate my item as I haven’t yet received it, although I was notified of the delay.”

Posted 3 years ago

We try our very best to get orders out asap. Occasionally there is an issue which will delay an order. In which case we do our best to keep the buyer informed.

Posted 2 months ago

“Really pleased with the lights we ordered. All the parts were of excellent quality and as described on the website. They were well packaged and arrived without any problems.”

Posted 3 years ago

“Excellent quality light and very efficient company. All well packed.”

Posted 3 years ago

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Artifact Lighting Ltd. is rated 4.8 based on 435 reviews