Artifact Lighting Ltd. Reviews

4.77 Rating 312 Reviews
95 %
of reviewers recommend Artifact Lighting Ltd.
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Read Artifact Lighting Ltd. Reviews
Visit Website



Write Your review

Tell us how Artifact Lighting Ltd. made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Good service and products, one item was delivered damaged but was replaced without question within a couple of days. Would use again no problem.
Posted 2 months ago
I recently purchased 3 Coolicon pendants in copper, but unfortunately one of the shades was scratched. I e-mailed the sales team and sent photographs and a replacement shade was sent out in a couple of days. Great customer service and I can't wait for the lights to be fitted in the next week or so. Perhaps an up to date telephone number for sales, would be useful?
Posted 6 months ago
These lights arrived in really good time and were all packed really well to prevent damage. The lights look really beautiful in our kitchen. I do have two comments however, regarding these lights. The installation is really tricky, it involves extremely tiny screws which are very difficult to access when balancing precariously up a ladder! Also, the lights were intended for the kitchen over the worktops and the light bulbs available on the website were terrible. They were extremely dim and cast a dreadful yellow glow over everything, which was not evident from the website. In order to prevent our kitchen looking like a brothel we had to source and purchase other bulbs which gave a much brighter white light. However, the lights, once in situ with the correct bulbs, look very beautiful and we love them.
Posted 1 year ago
arrived safely - well packaged =- not up yet but I'm sure they will look fab
Posted 1 year ago
The new light appears to be fine & what we wanted
Posted 1 year ago
Prompt service, well wrapped and beautiful lighting would recommend and use again. Thank you
Posted 1 year ago
Quick service but dont like the code word format as my wife was unable to make a purchase, which is why i had to make our last purchase
Posted 2 years ago
Copper lights - stunning
Posted 2 years ago
Received the pendant light, all packaged well and went up easily. Colour was more of a rose gold than copper, but thats the disadvantage of buying on line I suppose, all in all very happy with my purchase.
Posted 2 years ago
Great product and speedy delivery. Easy to use website. First contact by phone was unsatisfactory and I needed to call again - message was not passed on. Second call handled brilliantly.
Posted 2 years ago
We love this light fitting. It sits perfectly in it's surroundings. The quality of finish could be better.
Posted 2 years ago
Good quality items with fast delivery. My only grip is that I paid for 6no. pendants to be wired at £2.00 per item. When they arrived only the lamp holder was wired to the flex (ceiling rose was unattached) and no earth cable on 4 of the ceiling roses.. They probably do this so you can alter the length of the flex although I knew I needed straight 2 metre drop. Not such a problem for an electrician but may cause someone installing them DIY a problem. All in all happy with the purchase and would use again.
Posted 2 years ago
delivery was on time
Posted 2 years ago
Great light. Arrived promptly..
Posted 3 years ago
Good quality lights, well packed and quick service.
Posted 3 years ago
Good product and an easily navigated website.
Posted 3 years ago
Posted 3 years ago
Efficient and fast delivery. Quality product, exactly as described and promised.
Posted 3 years ago
Great quality light, no connection blocks though?
Posted 3 years ago
Great service and fast delivery. Lovely lights.
Posted 3 years ago
Artifact Lighting Ltd. is rated 4.77 based on 312 reviews