Artifact Lighting Ltd. Reviews

4.77 Rating 312 Reviews
95 %
of reviewers recommend Artifact Lighting Ltd.
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Artifact Lighting Ltd. Reviews
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Phone:

02381943014

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Good service and products, one item was delivered damaged but was replaced without question within a couple of days. Would use again no problem.
Posted 2 months ago
I recently purchased 3 Coolicon pendants in copper, but unfortunately one of the shades was scratched. I e-mailed the sales team and sent photographs and a replacement shade was sent out in a couple of days. Great customer service and I can't wait for the lights to be fitted in the next week or so. Perhaps an up to date telephone number for sales, would be useful?
Posted 6 months ago
These lights arrived in really good time and were all packed really well to prevent damage. The lights look really beautiful in our kitchen. I do have two comments however, regarding these lights. The installation is really tricky, it involves extremely tiny screws which are very difficult to access when balancing precariously up a ladder! Also, the lights were intended for the kitchen over the worktops and the light bulbs available on the website were terrible. They were extremely dim and cast a dreadful yellow glow over everything, which was not evident from the website. In order to prevent our kitchen looking like a brothel we had to source and purchase other bulbs which gave a much brighter white light. However, the lights, once in situ with the correct bulbs, look very beautiful and we love them.
Posted 1 year ago
arrived safely - well packaged =- not up yet but I'm sure they will look fab
Posted 1 year ago
The new light appears to be fine & what we wanted
Posted 1 year ago
Prompt service, well wrapped and beautiful lighting would recommend and use again. Thank you
Posted 1 year ago
Quick service but dont like the code word format as my wife was unable to make a purchase, which is why i had to make our last purchase
Posted 2 years ago
Copper lights - stunning
Posted 2 years ago
Received the pendant light, all packaged well and went up easily. Colour was more of a rose gold than copper, but thats the disadvantage of buying on line I suppose, all in all very happy with my purchase.
Posted 2 years ago
Great product and speedy delivery. Easy to use website. First contact by phone was unsatisfactory and I needed to call again - message was not passed on. Second call handled brilliantly.
Posted 2 years ago
We love this light fitting. It sits perfectly in it's surroundings. The quality of finish could be better.
Posted 2 years ago
Good quality items with fast delivery. My only grip is that I paid for 6no. pendants to be wired at £2.00 per item. When they arrived only the lamp holder was wired to the flex (ceiling rose was unattached) and no earth cable on 4 of the ceiling roses.. They probably do this so you can alter the length of the flex although I knew I needed straight 2 metre drop. Not such a problem for an electrician but may cause someone installing them DIY a problem. All in all happy with the purchase and would use again.
Posted 2 years ago
delivery was on time
Posted 2 years ago
Great light. Arrived promptly..
Posted 3 years ago
Good quality lights, well packed and quick service.
Posted 3 years ago
Good product and an easily navigated website.
Posted 3 years ago
PLEASED WITH THE PRODUCT,PACKED WELL NO DAMAGE,GOOD DELIVERY,
Posted 3 years ago
Efficient and fast delivery. Quality product, exactly as described and promised.
Posted 3 years ago
Great quality light, no connection blocks though?
Posted 3 years ago
Great service and fast delivery. Lovely lights.
Posted 3 years ago
Artifact Lighting Ltd. is rated 4.77 based on 312 reviews