Artifact Lighting Ltd. Reviews

4.77 Rating 312 Reviews
95 %
of reviewers recommend Artifact Lighting Ltd.
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Read Artifact Lighting Ltd. Reviews
Visit Website



Write Your review

Tell us how Artifact Lighting Ltd. made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
The shades are nice and the delivery was fast but the fixture and ceiling rose are very cheaply made. I think the lights are overpriced for their quality. I would have just returned them and not left a review but their returns process is prohibitive. £5 restocking fee per item which I think is totally unfair and it also means I'm stuck with them. if you're thinking of buying from here make sure you read the small print.
Posted 1 month ago
The ceiling mount was totally inadequate to accommodate the wiring.
Posted 9 months ago
The lights are nice, though overpriced for what they are. The main reason for the poor rating is the ceiling caps that come with the lights do not accomodate the three connector blocks that need to be connected to the power source. So you need to pay for the larger ceiling cap - but I feel that if you're spending £120 for lights surely the included ceiling cap should fit everything thats required as a bare minimum of functionality? The fact that they don't fit wasn't stated initially, so now we have to order the caps separately which is now holding our project up. I contacted the company for resolution but zero reply - so not great customer service either.
Posted 1 year ago
Artifact Lighting Ltd. is rated 4.77 based on 312 reviews