Arthur Beale Reviews

Name: Arthur Beale
Rating: 4.92

4.9 Rating 2,544 Reviews

98 %

of reviewers recommend Arthur Beale

4.9

Based on 2,544 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02078369034

Email:

marketing@arthurbeale.co.uk

Location:

Severalles Farm, Ilmer, Princes Risborough
HP27 9QZ

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Arthur Beale 5 star review on 9th April 2024

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sensible price (sale), first rate product - Orca Bay Squamish, delivered on time.”

Helpful Report

Posted 1 week ago

“The actual product seems superb. Due to sizing (more later) I ended up buying two of the Beerenberg jumpers. I've been looking for a proper, heavy jumper for years. First one I found that fits the bill. Delivery is prompt. CS leaves something to be desired though. No response to my query about sizing. And (to me) at least, the sizing charts were imprecise (sleeve length for example. This is important to me as I have arms like a gibbon, but nowhere does it tell you if it's should seam to cuff end or what) I ordered XL because that's what the 'pit to pit' size of my favourite jumper indicated. Was far too large. Ordered two in L (error on colour) and ended up keeping both. Sitting in one now and loving it :) I think as a small company there is a massive opportunity to smash the customer service out of the park, but resources can be limited. I hope they stick around until I've worn out both of Beerenbergs and need new ones :)”

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Posted 1 month ago

“Great product (Guernsey jumper), arrived quickly. Would have been helpful to be able to differentiate between 2 Guernsey offerings, other than on price. Good to support AB.”

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Posted 1 month ago

“Speedy service with an easy to navigate ordering process.”

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Posted 1 month ago

“Pullover I ordered was too small . Just waiting for next size up to be sent, then I can do a better review!”

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Posted 2 months ago

“Incorrect delivery received but rectified quickly. Good company to deal with.”

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Posted 2 months ago

“I’m normally a medium, but it was a bit too snug and short in the sleeve for me. Then ordered a large, which is much better, a proper heavy duty jumper. Refund sorted smoothly.”

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Posted 2 months ago

“Second order on the Beale jumpers for use on cold days”

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Posted 2 months ago

“Good service and rapid delivery”

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Posted 2 months ago

“The only niggle is that the thumb hole on the right cuff had a thread of yarn which went right through it and the sleeve, so I couldn't put my hand through the cuff without cutting it. This makes me worry that it will slowly unravel. I couldn't face the hassle of returning it. A quick quality control check before dispatch would have identified this issue. For a premium product, I would have expected all manufacturing issues to be detected before dispatch to customers. If it was handmade no craftsman would let this go. I understand things are mass-produced these days, but I don't think this is acceptable at this price point.”

Helpful Report

Posted 3 months ago

“A lovely item. A small manufacturing issue spoilt an otherwise good service. Better quality control is required.”

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Posted 3 months ago

“I bought the riggers tool bag which was excellent. A really well made and strong item. I also bought the mosqueton hooded smock. It is a lovely item but I give 4 stars because the pockets are not hand warming pockets as advertised.”

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Posted 3 months ago

“Nice warm jumper and well made, but the wool is a bit itchy, so best worn over something with long sleeves and a collar”

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Posted 3 months ago

“Excellent quality, fast shipping. Ordered a jumper and a beanie, arrived really quickly, will definitely be ordering from them again.”

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Posted 4 months ago

“Great fenders,stopped my squeaking.The best rollneck I've ever put on.jumper for life on my cold barge mornings.superfast and superbrilliant customer service.thanks”

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Posted 4 months ago

“The product itself appears to be made of very good quality - it is a gift for someone who I’m sure they will love. I only wish the item had been packaged slightly better rather than folded and placed directly within the packaging bag.”

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Posted 4 months ago

“Nice coat. My only gripe is with the button stitching. Everything else , great”

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Posted 4 months ago

“When you buy a beanie for the cold weather and it gets reduced in price a couple of days after you receive delivery. :( Nice hat though.”

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Posted 4 months ago

“The sweater itself is exactly what I wanted. I am not sure that the thumbholes are in the right place. I had expected them at the top of the sleeve not the bottom. I don't expect to use them so not a big issue for me, but it just seemed odd. Also, I had tried to buy one of these before and I responded to the message "would you like to know when these are back in stock". I did not hear back and only placed the order when I went back to the website on the off chance. It could always be that the notification went to spam, but this satisfaction email didn't go to spam so I can't think of a reason why the back in stock notification should have been blocked.”

Helpful Report

Posted 4 months ago

“Very good but parcel force is not a good service. They give you a 12 hour window on delivery ?? DHL is by far alot better service”

Helpful Report

Posted 5 months ago

Arthur Beale is rated 4.9 based on 2,544 reviews