Arthur Beale Reviews

Name: Arthur Beale
Rating: 4.92

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Arthur Beale

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02078369034

Email:

marketing@arthurbeale.co.uk

Location:

Severalles Farm, Ilmer, Princes Risborough
HP27 9QZ

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Arthur Beale 5 star review on 19th May 2025

Glenn T

Arthur Beale 5 star review on 24th April 2025

Jo L

Arthur Beale 5 star review on 27th March 2025

Grant B

Arthur Beale 5 star review on 15th March 2025

Paul H

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process of purchasing and delivery were very quick and presentation was nice.”

Helpful Report

Posted 3 months ago

“This item is NOT windproof & was returned (from Canada) at rather great expense for refund. It was well-made but could not be worn by itself in cold weather with even a light breeze, it would need a windproof layer over it as the knit is not tight enough. Very disappointing. But the description does tout its breathable feature so I should've been less optimistic. Have been able to find two other sweater makers in the UK that say their sweaters are windproof & that they use a very tight knit. These garments were in fact designed to be worn by working fishermen & mariners, wearing an outer layer only to keep the sweater clean. One of those will be purchased; in my opinion therefore, this Arthur Beale item rates two stars.”

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Posted 3 months ago

“Having read reviews I decided to order from Arthur Beale 1 tshirt and 2 polo shirts The size of the polo shirts was so small and didn't fit at all I wanted to order a submariner jumper as they look amazing but after the size issue I will not order again”

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Posted 7 months ago

“Well. What can I say? I guess this is a case of ‘buyer beware’, when purchasing clothes, on-line. So, the outside of the coat looks great and feels very waterproof. So, first impressions were good. But then I unzipped the jacket and saw the inside. To begin with, I thought that the company had forgotten to add the lining to the jacket. I was expecting a comfortable fleece-like inner lining. Instead, I was greeted by a sandpaper like inside. Extremely uncomfortable to wear. In fact, I am thinking about whether to return this jacket? The inside is utterly awful. It’s such a shame, because this could have been a really great jacket, if a little more effort had been made to make the inner lining, more comfortable.”

Helpful Report

Posted 1 year ago

“Not as good as I was led to believe.”

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Posted 1 year ago

“BEERENBERG skimpy the finish thumb holes shoulder sent it back”

Helpful Report

Posted 1 year ago

“The Sebago shoes are too narrow”

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Posted 1 year ago

“Medium shirts are small……should buy size larger for a proper fit!”

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Posted 1 year ago

“Wore my gloves for the first time at work... By the end of the day the black coating had started to peel... Not sure either if they are as waterproof as advertised. I work with alloy wheels sanding and water blasting.”

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Posted 2 years ago

“Did not send a vat invoice, once you have paid, they cant be bothered”

Helpful Report

Posted 2 years ago

Hi there, the order confirmation you received when you placed your order contains a downloadable VAT invoice. This is true for every customer. I can understand that you may have missed this in the email and can see you contacted us on Sunday 19th March for a VAT invoice, unfortunately we are closed on Sundays, however Grace replied to you promptly on Monday 20th March with the requested VAT invoice. I hope this resolved your issue.

Posted 2 years ago

“Excellent products and delivery service. My Alderney sweater is superb and extremely warm.”

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Posted 2 years ago

“I have a number of high quality jumpers which still look like new after many years. But your jumper has a problem I never experienced with the others: after resting the elbows on surfaces, threads are getting pulled loose. This jumper was costly, and so far I am definitely disappointed. John Sigel”

Helpful Report

Posted 2 years ago

Hi John, so sorry about this. We pride ourselves on the quality of our pullovers and are really saddened to hear you have an issue with yours. Please get in touch with us via sales@arthurbeale.co.uk and we will resolve this as soon as possible. We will also get in touch with our knitters and inform them of your issue. Thank you for getting in touch, The Arthur Beale Team

Posted 2 years ago

“i loved it when I got it BUT after just one season, the collar has come unstitched and when I wrote to Arthur Beale along with photos, a couple months ago, there has been no acknowledgment/ reply to my message..It's now middle of winter in Canada and i've had to sideline the Arthur Beale and revert to my ancient Peter Storm”

Helpful Report

Posted 2 years ago

“Delivery was fine. Ordering was fine - but the quality of the shoes is absolutely rubbish. The inner soles are ripping up and now they’re uncomfortable to wear. They have only had day to day use too.”

Helpful Report

Posted 2 years ago

Hi Tanya, we are so sorry about this. We pride ourselves on the quality of our products and are really saddened to hear you have an issue with your purchase. Please get in touch with us via sales@arthurbeale.co.uk and we will resolve this as soon as possible. We will also get in touch with our manufacturer and inform them of your issue. Thank you for getting in touch, The Arthur Beale Team

Posted 2 years ago

“The items I purchased were overpriced, for no other reason than they had arthur beale written on them. There is no hike in quality to match the hike in price. The socks look and feel like they came from TK Maxx!. My fault entirely, I shouldn't have let my vanity guide my purchasing needs. I'll stick with decathlon and go-outdoors from now on.”

Helpful Report

Posted 2 years ago

Hi Charlie, we are sorry to hear you have an issue with your purchase. We pride ourselves on the quality of our products and are really saddened to hear you are disappointed. Please get in touch with us via sales@arthurbeale.co.uk and we will aim to resolve this as soon as possible. We operate as a small business and unfortunately don't have the same buying power as the multinational corporations you mentioned. We focus on sustainably made, locally produced products made with traditional methods and we aim to be as competitive as possible with our pricing, whilst still remaining ethical and responsible in our manufacturing processes. Thank you for getting in touch, The Arthur Beale Team

Posted 2 years ago

Arthur Beale is rated 4.9 based on 3,533 reviews