Arthur Beale Reviews

4.9 Rating 2,545 Reviews
98 %
of reviewers recommend Arthur Beale
4.9
Based on 2,545 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Arthur Beale Reviews
Visit Website

Phone:

02078369034

Email:

marketing@arthurbeale.co.uk

Location:

Severalles Farm, Ilmer, Princes Risborough
HP27 9QZ

Write Your review

Tell us how Arthur Beale made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Arthur Beale 5 star review on 9th April 2024
Ian H
Arthur Beale 5 star review on 16th March 2024
KJ G
Arthur Beale 5 star review on 5th March 2024
Richard M
Arthur Beale 5 star review on 25th February 2024
Louise W
Arthur Beale 5 star review on 12th February 2024
James B
Arthur Beale 5 star review on 8th February 2024
John H
Arthur Beale 5 star review on 8th February 2024
John H
110
Anonymous
Anonymous  // 01/01/2019
Well. What can I say? I guess this is a case of ‘buyer beware’, when purchasing clothes, on-line. So, the outside of the coat looks great and feels very waterproof. So, first impressions were good. But then I unzipped the jacket and saw the inside. To begin with, I thought that the company had forgotten to add the lining to the jacket. I was expecting a comfortable fleece-like inner lining. Instead, I was greeted by a sandpaper like inside. Extremely uncomfortable to wear. In fact, I am thinking about whether to return this jacket? The inside is utterly awful. It’s such a shame, because this could have been a really great jacket, if a little more effort had been made to make the inner lining, more comfortable.
Helpful Report
Posted 2 months ago
Not as good as I was led to believe.
Helpful Report
Posted 2 months ago
BEERENBERG skimpy the finish thumb holes shoulder sent it back
Helpful Report
Posted 2 months ago
The Sebago shoes are too narrow
Helpful Report
Posted 7 months ago
Medium shirts are small……should buy size larger for a proper fit!
Helpful Report
Posted 8 months ago
Wore my gloves for the first time at work... By the end of the day the black coating had started to peel... Not sure either if they are as waterproof as advertised. I work with alloy wheels sanding and water blasting.
Helpful Report
Posted 1 year ago
Did not send a vat invoice, once you have paid, they cant be bothered
Helpful Report
Posted 1 year ago
Hi there, the order confirmation you received when you placed your order contains a downloadable VAT invoice. This is true for every customer. I can understand that you may have missed this in the email and can see you contacted us on Sunday 19th March for a VAT invoice, unfortunately we are closed on Sundays, however Grace replied to you promptly on Monday 20th March with the requested VAT invoice. I hope this resolved your issue.
Posted 1 year ago
Excellent products and delivery service. My Alderney sweater is superb and extremely warm.
Helpful Report
Posted 1 year ago
I have a number of high quality jumpers which still look like new after many years. But your jumper has a problem I never experienced with the others: after resting the elbows on surfaces, threads are getting pulled loose. This jumper was costly, and so far I am definitely disappointed. John Sigel
Helpful Report
Posted 1 year ago
Hi John, so sorry about this. We pride ourselves on the quality of our pullovers and are really saddened to hear you have an issue with yours. Please get in touch with us via sales@arthurbeale.co.uk and we will resolve this as soon as possible. We will also get in touch with our knitters and inform them of your issue. Thank you for getting in touch, The Arthur Beale Team
Posted 1 year ago
i loved it when I got it BUT after just one season, the collar has come unstitched and when I wrote to Arthur Beale along with photos, a couple months ago, there has been no acknowledgment/ reply to my message..It's now middle of winter in Canada and i've had to sideline the Arthur Beale and revert to my ancient Peter Storm
Helpful Report
Posted 1 year ago
Delivery was fine. Ordering was fine - but the quality of the shoes is absolutely rubbish. The inner soles are ripping up and now they’re uncomfortable to wear. They have only had day to day use too.
Helpful Report
Posted 1 year ago
Hi Tanya, we are so sorry about this. We pride ourselves on the quality of our products and are really saddened to hear you have an issue with your purchase. Please get in touch with us via sales@arthurbeale.co.uk and we will resolve this as soon as possible. We will also get in touch with our manufacturer and inform them of your issue. Thank you for getting in touch, The Arthur Beale Team
Posted 1 year ago
The items I purchased were overpriced, for no other reason than they had arthur beale written on them. There is no hike in quality to match the hike in price. The socks look and feel like they came from TK Maxx!. My fault entirely, I shouldn't have let my vanity guide my purchasing needs. I'll stick with decathlon and go-outdoors from now on.
Helpful Report
Posted 1 year ago
Hi Charlie, we are sorry to hear you have an issue with your purchase. We pride ourselves on the quality of our products and are really saddened to hear you are disappointed. Please get in touch with us via sales@arthurbeale.co.uk and we will aim to resolve this as soon as possible. We operate as a small business and unfortunately don't have the same buying power as the multinational corporations you mentioned. We focus on sustainably made, locally produced products made with traditional methods and we aim to be as competitive as possible with our pricing, whilst still remaining ethical and responsible in our manufacturing processes. Thank you for getting in touch, The Arthur Beale Team
Posted 1 year ago
Arthur Beale is rated 4.9 based on 2,545 reviews