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Arthur Beale Reviews

4.9 Rating 4,222 Reviews
98 %
of reviewers recommend Arthur Beale
4.9
Based on 4,222 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Arthur Beale Reviews
Visit Website

Phone:

02078369034

Email:

marketing@arthurbeale.co.uk

Location:

Severalles Farm, Ilmer, Princes Risborough
HP27 9QZ

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Arthur Beale 5 star review on 25th February 2026
Gordon C
Arthur Beale 5 star review on 17th January 2026
Shawn S
Arthur Beale 5 star review on 15th January 2026
David W
Arthur Beale 5 star review on 21st December 2025
Keith A
Arthur Beale 5 star review on 21st October 2025
Reinis C
Arthur Beale 5 star review on 18th October 2025
Sebastian V
Arthur Beale 5 star review on 23rd August 2025
Luke E
169
Anonymous
Anonymous  // 01/01/2019
A great service, albeit a small item. I have never heard of or bought anything from Arthur Beale before but the service I received was far more personal than most companies selling on the internet. Now I have bought from them I shall go straight back for related items. I'd rather pay a bit more for buying from a company like this than larger, impersonal modern internet retailers.
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Posted 2 years ago
First time customer, particularly impressed with the turnaround and the emails to alert me it was being posted & the speed of delivery. Good quality product too - will definately buy from them again.
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Posted 2 years ago
Good old fashioned service. I purchased a length of heavy duty cord. Very good quality, well packed and swiftly sent. The website is easy to navigate making ordering online a doddle. Thank you
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Posted 2 years ago
I ordered the wool soap . It came very well packed. I ordered this soap asI had tried lanolin soap in Australia. Using it the soap is all I hoped for.
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Posted 2 years ago
I have a couple of beerenburg pullovers an a couple of beenies to match they've had a few mildly warm washes since I've had them, I was browsing and saw the wooly wash and was reading about the lanolin soap so I purchased the wooly wash and the pack of three bars of soap, my pullovers are now nice and clean as are the beanies, also since I've been using the lanolin soap my dermatitis which I've had for years is now healing slowly but surely, I've got a chance now to say how good these Arthur Beale products are, yes they are a bit dearer but you pay for what you get and that is real quality goods and an excellent customer service, highly recommended.
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Posted 2 years ago
Thick warm comfy couldn't of made a better choice
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Posted 2 years ago
Order delivered quickly - excellent service
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Posted 2 years ago
So great! They went faaaar beyond eha they needed do to help & follow-up...Pus got waht I need a LOT quicker than I tohught I would
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Posted 2 years ago
Excellent personal service.
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Posted 2 years ago
Arthur Beale pullovers are unique, there is nothing else like them. The feel, the weight, the texture, not to mention the wonderful wool smell all adds up to a garment that's as individual as you. Absolute top quality, these pullovers are built to last in the most arduous of conditions, plus they also look good and fit well. Order delivery is super fast too.
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Posted 2 years ago
Great product, great service! I ordered the incorrect size but the AB team were able to assist with a quick turnaround and got the replacement out within two days.
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Posted 2 years ago
extremely good quality, and better than promised, has been an absolute delight at every stage
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Posted 2 years ago
Excellent product ( berenburg) jumper. Yet to test it thoroughly as I've bought it near to spring. Hoping for another cold snap to see how good it really is. I'm 100% confident it will serve me well. Great efficient delivery too
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Posted 2 years ago
Does exactly what is says on the tin, my new gansey is warm as toast arrived promptly and is of excellent quality. Highly recommended. Thankyou.
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Posted 2 years ago
Couldn't fault your excellent service. Beautifully wrapped and delivered in two days of ordering. Will definitely be back for more.
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Posted 2 years ago
Received my new boat shoes promptly and the price was the best I had seen ! Will definitely them in mind for future products!
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Posted 2 years ago
The actual product seems superb. Due to sizing (more later) I ended up buying two of the Beerenberg jumpers. I've been looking for a proper, heavy jumper for years. First one I found that fits the bill. Delivery is prompt. CS leaves something to be desired though. No response to my query about sizing. And (to me) at least, the sizing charts were imprecise (sleeve length for example. This is important to me as I have arms like a gibbon, but nowhere does it tell you if it's should seam to cuff end or what) I ordered XL because that's what the 'pit to pit' size of my favourite jumper indicated. Was far too large. Ordered two in L (error on colour) and ended up keeping both. Sitting in one now and loving it :) I think as a small company there is a massive opportunity to smash the customer service out of the park, but resources can be limited. I hope they stick around until I've worn out both of Beerenbergs and need new ones :)
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Posted 2 years ago
Very good service. Allas advertised.
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Posted 2 years ago
Thank you for the prompt delivery of my item of clothing which I am very happy with and is a perfect fit.
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Posted 2 years ago
I totally love my Arthur Beale Guernsey. It is comfy, tough, and totally authentic. Thank you for such speedy service.
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Posted 2 years ago
Arthur Beale is rated 4.9 based on 4,222 reviews