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Arthur Beale Reviews

4.9 Rating 4,222 Reviews
98 %
of reviewers recommend Arthur Beale
4.9
Based on 4,222 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Arthur Beale Reviews
Visit Website

Phone:

02078369034

Email:

marketing@arthurbeale.co.uk

Location:

Severalles Farm, Ilmer, Princes Risborough
HP27 9QZ

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Arthur Beale 5 star review on 25th February 2026
Gordon C
Arthur Beale 5 star review on 17th January 2026
Shawn S
Arthur Beale 5 star review on 15th January 2026
David W
Arthur Beale 5 star review on 21st December 2025
Keith A
Arthur Beale 5 star review on 21st October 2025
Reinis C
Arthur Beale 5 star review on 18th October 2025
Sebastian V
Arthur Beale 5 star review on 23rd August 2025
Luke E
169
Anonymous
Anonymous  // 01/01/2019
Ordered a beanie hat , excellent quality and arrived in 48 hours , great service.
Helpful Report
Posted 2 years ago
I took the expensive plunge and treated my self to the Erebus Boat Neck pullover; for me, £145 is a considerable expense for a jumper! What can I say? I’d have happily paid more! It keeps me warm in our cold house, it feels so comfortable and my wife even says it makes me look rather rugged! To summarise - yes, expensive but more than worth it.
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Posted 2 years ago
Superb products coupled with a literally second to none customer service. I had a glitch with a jumper which had a perplexing fault, but I emailed Arthur Beal who rectified the matter in a blisteringly fast way that cost me nothing but the one email. Net result was that I had a perfect replacement the very next day, including suitable packing and a postage paid return label for the original item. The communication was perfect and they even supplied an apology even though they could not have detected the manufacturing fault without trying to put it on. (Somehow, a single rogue stitch of knitting had joined two internal surfaces together which prevented the jumper from being put on. As it is, I’ve got the jumper I wanted within 3 days of ordering it and a “no blame” fault had been very satisfactorily rectified in that time. Stunning! Very pleased with the jumper, the delivery and the customer service. Highly recommended.
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Posted 2 years ago
Quality merchandise delivered quickly 👍
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Posted 2 years ago
Nothing is too much trouble even sending me little samples to choose item I prefer, great customer service plus very fast!!
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Posted 2 years ago
As per usual, a totally excellent service. I can not fault Arthur Beale on any level. Great Job. Loving my Jumpers.
Arthur Beale 5 star review on 5th March 2024
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Posted 2 years ago
The Arthur Beale Badge Beanie Hat was on my Christmas list but no joy so after losing a hat I placed the order myself, usual quick delivery and very happy with the fit & the wool, nice & warm but not too hot or itchy. Only to be expected from a long standing company like yours :)
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Posted 2 years ago
Fantastic quality and service .. very impressed. Thank you !
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Posted 2 years ago
My second pullover the first bought three years ago has been worn most days. It’s still going strong but a new one for smarter occasions was needed. Can’t fault the quality and service, maybe in another three years I’ll be buying another lovely pullover!
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Posted 2 years ago
It is very difficult to log in to the website, I had problems many times, live chat does not work, the phone is not active, I was able to reach them after many calls, I was going to exchange the order, but it is frustrating to make transactions through such a troublesome website, so I did not continue anything, I canceled everything.
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Posted 2 years ago
Great service arrived next day
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Posted 2 years ago
I am an Assistant Troop Leader for a Scout Group in Oxfordshire. We needed a quality fabric glass, and I remember AB from my days in the Air Training Corps. And your following reputation. With a quick scan through the wonderful website, with ease found exactly what I wad tasked with obtaining. What marvellous Service, from such a reputable, well established company. Thank you is not enough.
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Posted 2 years ago
Good company
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Posted 2 years ago
I now have four of these pullovers and they are the best I have found. The tight knit makes them warm and hard wearing without being bulky. Highly recommended.
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Posted 2 years ago
This is my second Beerenberg,loved the first one so much, fantastic jumper worth every penny. Thanks
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Posted 2 years ago
I have the Beerenberg pullover - been waiting to get something like this for a long long time and it didn’t disappoint. Top quality, great fit and it looks and feels wonderful. Think I will be buying more Arthur Beale for sure. And you get a free cotton bag😀
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Posted 2 years ago
As always fantastic service and outstanding product.
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Posted 2 years ago
Wonderful hat fit's perfectly and the rain just runs off
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Posted 2 years ago
Great website, great experience, fast delivery - thank you!
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Posted 2 years ago
Arthur Beale is great, we miss the London shop please come back
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Posted 2 years ago
Arthur Beale is rated 4.9 based on 4,222 reviews