Arthur Kay & Bro. Reviews

Name: Arthur Kay & Bro.
Rating: 4.80

4.8 Rating 658 Reviews

100 %

of reviewers recommend Arthur Kay & Bro.

Company Reviews

Info

Visit Website

Phone:

0161 834 0332

Email:

enquiries@arthurkayandbro.com

Location:

2, Market Street, Manchester
M1 1PT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely item,received quickly and well packaged,complete with Thomas Sabo gift bags. The offer to receive 10% off for being a new customer and /or Valentines discount offer was confusing - the item qualified for free posting however once a voucher code was used this resulted in postage being added! I still got a discount and paid a little less than if I had visited the shop,but feel the site would benefit from instruction that postage will apply if discount (s) used. I did send a message on site regards this but so far have not received feedback.”

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Posted 11 years ago

Good Morning Mr McNamee, Many thanks for your review! We did reply to your email on Monday morning. I will look into adding a notice to make it clearer about charges for postage when the order is reduced under £25. Once again many thanks for your order and we hope to see you back soon. Burns Jewellers

Posted 11 years ago

“Very good service,small problem with the order was sorted out quickly and efficiently. Will use them again.”

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Posted 11 years ago

“Excellent service. Lovely item. No problems with fast delivery. Will use again.”

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Posted 11 years ago

“excellent service, item as described .recommended. thank you”

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Posted 11 years ago

“Fantastic experience all round - easy to navigate website, fast transaction and super quick delivery. Would recommend 5*”

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Posted 11 years ago

“My £87 item arrived beautifully packaged, in the original brand box. It was definitely authentic. I noticed a couple of tiny dents on silver (it is a locket-type pendant, so those related to opening the lid probably, when demonstrating in the store?). I was offered a full refund plus postage back covered. However, since it is a discontinued item, I wanted to keep it anyway, and customer services promised me a very small reduction (£3.70) because of the imperfections. I am happy overall - and the customer service seems good. At no point i needed to complain. I would recommend this company - it is safe internet shopping experience.”

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Posted 11 years ago

“As usual, fantastic service from friendly staff at the bury store.”

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Posted 11 years ago

“C”

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Posted 11 years ago

“Excellent delivery service and the jewellery was carefully packaged. Will definitely purchase further items in the near future”

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Posted 11 years ago

“Quick easy website that took 5 minutes to order. Arrived a lot quicker than what I would expect and the outcome was gorgeous. More than happy with my purchase This website was my life saver as I could not find the correct size of my ring anywhere. Not even on official websites. First time buying off this website and would recomend it to anyone.”

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Posted 11 years ago

“Got Christmas presents perfect. Just got two birthday presents in the sale great. Have used this site a lot and never had a problem always delivered on time and ven include the Swarovski bags. Superb. Thank you .”

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Posted 11 years ago

“Great bracelet and great service. Received email updates on dispatch and tracking, well packaged and presented. Highly recommend.”

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Posted 11 years ago

“Excellent service and the item arrived quicker than I expected.”

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Posted 11 years ago

“The item was really nice, very good value & delivered quickly. Very pleased overall would definitely use them again.”

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Posted 11 years ago

“The service was very good. I am very pleased with the watch. Thanks very much P.L.Pritchard”

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Posted 11 years ago

“Fantastic service. They checked to see my order was in stock before I place my order. I managed to place my order in the morning, and it was delivered the following morning. 1st class service.”

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Posted 11 years ago

“After a little research I decided to purchase my ecodrive watch from Burns using the online site. The price was cheaper than elsewhere and the service was second to none. Suggested delivery was a few days but actually turned up within 48 hrs. Great item and service. Definitely recommended.”

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Posted 11 years ago

“I ordered the pendant on-line where it was on sale unlike other retailers. On-line response and communication was very prompt as was delivery. I was delighted with the pendant, the service and quick delivery and would shop again with Burns Jewellers, especially now that I am on their Mailing List. Winifred Mc Ginley”

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Posted 11 years ago

“Even though I was a web customer, the service was warm, friendly and personal. Delivery arrangements were excellent and I was delighted to find exactly what I wanted. I will definitely buy again from Burns and would recommend them.”

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Posted 11 years ago

“I searched the internet and local shops and I found Burns Jewellers had the items I wanted at the best price and delivery was extremely prompt.”

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Posted 11 years ago

Arthur Kay & Bro. is rated 4.8 based on 658 reviews