Hi Laurence thanks for taking time to leave a review
We were unaware you had not yet recieved your international order as you have not contacted us directly, this review is the first we knew of it.
We sent your order out to your country the same day you placed your order on 5th October. The tracking link we notified you of in the order confirmation indicates the progress of its journey.
We will contact you directly via email to progress the delivery of your order.
Assured of the best possible products & service at all times
Best wishes
The AromaromaUk team
Thanks for taking the time to leave a review.
You emailed us on 18/10/23 @ 15.42pm & we replied @16.48pm ie we got back to you almost immediately
WE sent your order out on 4th October the same day you placed your order, however it looks like its been lost in transit.
We are pleased that we have rectified the issue for you the same day you emailed us 18/10/23
Assured of the best possible products & service at all times
Best wishes
The AromaromaUk team
Thanks for taking the time to leave a review
We turn orders around very quickly, and sent your order out within 24 hours, however I can see that the tracking has stopped, which indicates that its likley the courier appears to have lost your order.
We will contact you directly & send out another order by first class post
Assured of the best possible products & service at all times
Best wishes
The AromaromaUk team
Hi John
Thanks for leaving a review.
We turn orders around very quickly, you placed your order on Sunday 17th September & we sent out at around 10am the next day, Monday 18th September, so it should have been delivered by now
we will contact you directly to fix this for you
assured of the best possible service at all times
best wishes
The AromaromaUk team
