Aromaromauk Reviews

Name: Aromaromauk
Address: Burnden House Vicking Street, Bolton
Rating: 4.38

4.4 Rating 1,805 Reviews

84 %

of reviewers recommend Aromaromauk

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Phone:

07704519576

Email:

info@aromaromauk.co.uk

Location:

Burnden House Vicking Street
Bolton
BL3 2RR

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Aromaromauk 5 star review on 8th December 2022

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Aromaromauk 5 star review on 7th December 2021

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Aromaromauk 5 star review on 21st April 2021

Luc Copol

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Certainly, I am disappointed that your poppers don't live up to the inflated claims you make. I have ordered one after another, and have yet to find one that has a hit that lasts consistantly, beyond one night.”

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Posted 5 days ago

Hi Yiannis Thanks for taking the time to leave a review Having looked at your last order the products are from several differet manufacturers, so its quite unual for none to hit the spot. We get regular deliveries & have a fast turnaround of stock ie we dont sell aged stock. We will contact you directly to progress this review for you Assured of the best possible service & products at all times Best wishes The AromaromaUk Team

Posted 3 days ago

“I'm really disappointed with my last batch of aromas. They just don't last. One use and they are done, no potency at all and I store them just as I normally would. Such a shame :-(”

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Posted 1 week ago

Hi Barry Thanks for taking the time to leave a review & apologies you have not found your latest order hit the spot as the other orders have done in the past. We will contact you directly in order to progress your review Assured of the best possible service & products at all times The AromaromaUk team

Posted 1 week ago

“I haven’t received my order at all”

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Posted 1 month ago

HI Ryan thanks for taking the time to leave a review; as you had not contacted us directly we were unaware your order had not been delivered until we read this. WE always turn order around very quickly ie we never delay sending customer orders out, we posted your order at around 10am on Saturday 24th February ie a few hours after you had placed your order. We have just emailed you directly in order for us to fix this. Assured of the best possible service & products at all times Best wishes The AromaromaUk team

Posted 1 month ago

“Turned up with broken cap and was all in the plastic wraiping inside a peace of cardboard may of happened in transit or when postman posted in letter box”

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Posted 2 months ago

Hi Paul Thanks for taking the time to leave a reveiw and apologies if the delivery personnel damged the package. I am glad we were able to respond to you so quickly & send out a replacemnt order Thanks for ordrring from us Assured of the best possible service & products at all times The AromaromaUk team

Posted 2 months ago

“I am not happy with my recent purchase. The poppers were neither strong nor long-lasting . All bottles were of inferior quality and I was very disappointed.”

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Posted 3 months ago

Hi Tabassam , thanks for takimg the time to leave a review Its a bit of a puzzle this, as you purchased 3 different brands from 3 different manufacturers, so its strange that none hit the spot. We will contact you directly to progress your review assured of the best possible service & products at all times The AromaromaUk team

Posted 3 months ago

“Don't know its not arrived yet. Yodel courier is less than helpful in tracking any delivery and I am not sure why it is used at all. Royal mail works far better, if i order before 12 noon I can almost guarantee I will receive the delivery by 1st class post the next day. Yodel take far longer !!”

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Posted 5 months ago

Thanks for taking the time to leave a review As per our email comms, great to see that you have recieved your parcel. We never delay sending orders out with most being sent out the same day the orders are received. Our free delivery service on orders over £20 is indeed via YodelDirect. Should you require delivery by another method please select from the options at checkout, noting the only free delivery option is courier, so the other options are chargable as shown at chcekout. Thanks for your repeat custom Assured of the best possible service & products at all times The AromaromaUk Team

Posted 4 months ago

“I made an order but when it arrived it was incomplete I informed company but still waiting on my missing item two weeks later”

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Posted 5 months ago

Hi Paul Thanks for taking the time to leave a review Sincere apologies your order was incomplete, this was human error on our part - apologies You contacted us at 12-27pm on 15/11/23 _ we sent out the missing item at 3-30pm the same day you contacted us, so you should have recieved this by now WE will contact you directly by email to progress this for you - again apologies for our packing error Assured of the best possible service & products at all times The AromaromaUk team

Posted 5 months ago

“I haven’t received my order”

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Posted 6 months ago

Hi Laurence thanks for taking time to leave a review We were unaware you had not yet recieved your international order as you have not contacted us directly, this review is the first we knew of it. We sent your order out to your country the same day you placed your order on 5th October. The tracking link we notified you of in the order confirmation indicates the progress of its journey. We will contact you directly via email to progress the delivery of your order. Assured of the best possible products & service at all times Best wishes The AromaromaUk team

Posted 6 months ago

“The aromas I received were of poor quality Won't be ordering agsin,1 bottle was not sealed properly and csp not on straight”

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Posted 6 months ago

“I still haven't received the order so I can't really review”

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Posted 6 months ago

Thanks for taking the time to leave a review We turn orders around very quickly, and sent your order out within 24 hours, however I can see that the tracking has stopped, which indicates that its likley the courier appears to have lost your order. We will contact you directly & send out another order by first class post Assured of the best possible products & service at all times Best wishes The AromaromaUk team

Posted 6 months ago

“I have not received it yet”

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Posted 7 months ago

Hi Mark Thanks for taking the time to leave a review & apologies you have not yet received your order. Unfortunately as you have not contacted us directly re this we had no idea that you had not yet received your order. Your order was sent out using the International tracked service the same day you placed your order ie Weds 23rd August; we provided you with the tracking link on the same day via email at 8-13am UK time. Unfortunately as i write this 11.45pm UK time Sat 24/9/23 the tracking site is down; as soon as it is back up & running i will check the tracking & get back to you directly via email Assured of the best possible service & products at all times The AromaromaUK team GENERAL NOTE FOR CUSTOMERS CUSTOMERS ARE REMINDED TO CONTACT US DIRECTLY BY REPLYING TO THE ORDER CONFIRMATION EMAIL SHOULD YOU HAVE ANY DELIVERY QUERIES, WE ENCOURAGE CUSTOMERS TO LEAVE REVIEWS IN ORDER TO ENSURE WE ARE CONTINUALLY IMPROVING OUR SERVICE, HOWEVER THE REVIEWS ARE NOT ALWAYS DIRECTLY SENT TO US FROM THE REVIEW SITE. WE STILL WANT CUSTOMERS TOLEAVE REVIEWS BUT IF YOU COULD CONTACT US DIRECTLY ALSO THIS WILL ENABLE US TO PROVED A FAR QUICKER RESOLUTION

Posted 7 months ago

“Product is absolutely fine, however this last experience with delivery was not good, took 6 days!via a courier, first 2 orders were next day, don’t think I will be buying again unfortunately Regards Ian”

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Posted 8 months ago

Thanks for taking the time to leave a review Apologies that the courier service took a lottle longer than we would have both liked to deliver your order. We turn orders around very quickly, as your order was placed at 4-30pm on a Monday this missed the courier collection, so it was Tuesday AM when we dropped your parcel off at the YodelDirect parcel shop & it was collected from there the same day ( Tuesday ) & bagan its journey. Unfortunatly in your case it did indeed take the courier perhaps a few days longer to be delivered than would usualyy be the case. Not ideal i accept & a little frustrating for us both, however in fairness in recent months even though the courier is the cheapest of our delivery options, it is often quicker than 1st class. Thanks for ordering from us & again I would just like to reassure you that we do not delay sending orders out. Unfortunatly on occasion no matter which shipping method is used , the carrier can take a little linger than expected, as I am sure you will have experienced yourself occaisionally if you have indded sent a parcel yourself. Assured of of the best possible service & products at all times The AromaromaUK team

Posted 8 months ago

“Still waiting for my delivery”

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Posted 9 months ago

“The delivery driver chucked the package over a 6foot fence in to my back garden wear it sat in the wet grass for 5 days before I found it, driver didn't even think to knock on the door or leave a note as I was home all day the day it was "delivered"”

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Posted 10 months ago

Thanks for taking the time to leave a review Apologies for the poor service from our delivery partner, this should not have happened - we will pick up with them about this in an attempt to ensure this sort of thing does not happen to any other customers. Assured of the best possible service & products at all times Best wishes The AromaromaUk team

Posted 10 months ago

“Product was great, post service was not”

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Posted 1 year ago

“The poppers I purchased are weaker when compared to other website outlets!”

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Posted 1 year ago

“My parcel came relatively quickly but my one issue is that te caps once opened do not securely tighten to make the bottle air tight . This then leads to the poppers losing strength and evaporating more quickly and this is why I left my last supplier not very good value for money”

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Posted 1 year ago

“Still not arrived”

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Posted 1 year ago

Hi Jack Thanks for taking the time to leave a review & apologies your order has not been delivered yet. The tracking detail we sent you shows that the order has stopped tracking, so dissapointing for us both when you placed your order at 9pm & your order was sent out at 10am the next day as the tracking shows . WE have contacted you directly and as the tracking clearly shows your order has stopped tracking and therefore we consider it lost , therefore we will resend the order in the morning Apologies again Assured of the best possible service & products at all times The AromaromaUk Team

Posted 1 year ago

“2 out of the 3 bottles would not open no matter how often I tried”

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Posted 1 year ago

Thanks for taking the time to leave a review & apologies if you have encountered faulty caps We have contacted you directly via email in order to dicuss further & remedy Assured of the best possible service & products at all times The AromaromaUK Team

Posted 1 year ago

“Potency of products is disappointing. Not sure they are original products or knock-offs.”

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Posted 1 year ago

Thanks for taking the time to leave a review We buy our range from various different manufacturers, maybe try other brands next time if the ones you ordered were not to your liking as another brand may hit the spot better. The brands you chose were some of our best sellers, that doesn’t mean however that another brand may not suit you better - its all doen to personal preference Just to reassure you and anyone reading this, we only buy from manufacturers and do not sell "knock offs " as you suggested. Best wishes The AromaromaUk team

Posted 1 year ago

Aromaromauk is rated 4.4 based on 1,805 reviews