“I ordered two multipacks specifically in order to get my order value above a certain amount to obtain the free promotional extra poppers, both multipacks arrived but the single free bottle of poppers did not. A bit disappointed!”
Hi Melissa,
Thank you so much for leaving us a honest review.
I am sorry to hear that our products were not as expected.
We would greatly appreciate if you could email us on info@aromaromauk.co.uk so we can resolve this.
Again, apologies for any inconvenience caused.
Kind regards,
Gabriela
“Have bought a few times with no problem ...but my last purchase there was a bottle of aromas with the lid broken and fluid everywhere such a messand they replaced the broken bottle but was less than impressed with the response will be giving it seriously thought before I will order again not a good experience for me”
“Two of the bottles were off and one didn’t last long enough won’t be buying again I thought these would do well unfortunately that is not the case it’s terribly annoying when that happens lessons learned now”
“I’m afraid I’ve tried two bottles from my last order they are meant to be the stronger version but they are not very strong at all so quite disappointing.”
Hello,
Thanks for your review!
I am very sorry to hear that.
To reassure you, we only sell original products from a trusted manufacturer.
Kind regards,
Gabriela
“Hi guys, I ordered the Amsterdam after the failure of the red brand. Instead of getting me high got me extremely low which is a pity.
Having bought and received the Amsterdam version that had the same effect as soon as I sniffed the bottle it was like a downer and I couldn’t understand why I will be going back to the green ones, but I’m disappointed in the Amsterdam and the red because I wanted to try something different instead of the green ones …
I just wanted to let you know that I am disappointed. I’ve paid that money out with something that doesn’t last the Amsterdam bottle lasted two hours. I ended up with a headache and a bad cough. I need to get over that before I order any more.”
“Brought a bottle of ‘ bottom’ poppers after seeing great reviews majorly disappointed the aroma didn’t last long and the bottle was 3/4 full when it lost the kick massive waste of money for me £7 I thought at least it would last longer…. Wont buy again”
Thanks for taking the time to leave a review Harry
The brand in question has had some great reviews so apologies if this one did not hit the spot for you.
We will contact you directly to progress this for you
Assured of the best possible products & service at all times
Best wishes
The AromaromaUk team
Morning jason
Thanks for taking the time to lave a review & apologies one bottle appered to have lost its kick
We have emailed you directly re this - thanks for replying back.
It was a pleasure to fix this for you.
Assured of the best possible service & products at all times
Best wishes
The AromaromaUk team
Hi Ian
Thanks for taking the time to leave a review.
Apologies the bottle was flat, we receive fresh stock regularly so not sure whats gone wrong with the Ibixa you purchased
I have contacted you directly in order that we can fix this
Assured of the best possible service & products at all times
The AromaromaUk Team
“Certainly, I am disappointed that your poppers don't live up to the inflated claims you make. I have ordered one after another, and have yet to find one that has a hit that lasts consistantly, beyond one night.”
Hi Yiannis
Thanks for taking the time to leave a review
Having looked at your last order the products are from several differet manufacturers, so its quite unual for none to hit the spot. We get regular deliveries & have a fast turnaround of stock ie we dont sell aged stock.
We will contact you directly to progress this review for you
Assured of the best possible service & products at all times
Best wishes
The AromaromaUk Team
“I'm really disappointed with my last batch of aromas. They just don't last. One use and they are done, no potency at all and I store them just as I normally would. Such a shame :-(”
Hi Barry
Thanks for taking the time to leave a review & apologies you have not found your latest order hit the spot as the other orders have done in the past.
We will contact you directly in order to progress your review
Assured of the best possible service & products at all times
The AromaromaUk team
HI Ryan thanks for taking the time to leave a review; as you had not contacted us directly we were unaware your order had not been delivered until we read this.
WE always turn order around very quickly ie we never delay sending customer orders out, we posted your order at around 10am on Saturday 24th February ie a few hours after you had placed your order.
We have just emailed you directly in order for us to fix this.
Assured of the best possible service & products at all times
Best wishes
The AromaromaUk team
“Turned up with broken cap and was all in the plastic wraiping inside a peace of cardboard may of happened in transit or when postman posted in letter box”
Hi Paul
Thanks for taking the time to leave a reveiw and apologies if the delivery personnel damged the package.
I am glad we were able to respond to you so quickly & send out a replacemnt order
Thanks for ordrring from us
Assured of the best possible service & products at all times
The AromaromaUk team
