Name: Aromaromauk
Address: Burnden House Vicking Street, Burnden House Vicking Street, Leeds
Rating: 4.38

“Not very strong aroma”

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Posted 3 years ago

“Very weak poppers did not affect me at all maybe they were out of date not satisfied at all”

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Posted 3 years ago

“My order got sent back and I never got refund”

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Posted 3 years ago

Hi Tiernan Thanks for taking the time to leave a review; however I am a little puzzled as you have not contacted us nor have we had your order returned to us. I have double chcked our inbox , spam/junk folders and cant find anything from you. Reading this review is the first we knew of the situation - any orders returned to us we refund no quibble, thats good customer service someting we pride oursleves in. We will contact you directly to progress the situation. Assured of the best posible service & products at all times The AromaromaUk team NB Customers are encourgaed to leave reviews by us, however we always ask customers to contact us directly should there be any issues, so that we can assist. It sounds like this situation has been festering and reading the review was the first we knew of it, we could have acted quicker had we been contacted .

Posted 3 years ago

“I’m sorry guys but that just was not Jungle Juice Black that I bought in that funny shaped bottle. There was no kick, a very, VERY weak feeling, which left me extremely disappointed.”

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Posted 3 years ago

Hi Neil , thanks for taking the time to leave a review We dont manufacture product, we buy from suppliers / wholesalers . A quick google has shown me numerous different designs of bottle/label for Jungle Juice on the internet. There must be several companies producing versions of Jungle juice. We have lots of different brands on our website, maybe another brand may be better for you, as its very much an individual preference as to what people prefer. We will however contact you directly to progress this Assured of the bets possible service & products at all times The AromaromaUk team NB We actively encourage customers to leave reviews, however its always a good dea to contact us directly as well by replying to your order confirmation email. The reason i say this is because we dont always get the reviews emailed to us, as indeed was the case with this one. Had we been contacted at the same time the review was left we could have dealt with it immediatley, wheras the review had been on the site for some 3 days before we noticed it - this is not a criticism of the customer in anyway, we have a great customer service record as the reviews show, but we cant fix anyhing a customer is unhappy about quickly if we are not aware of it & we very much pride ourselves in giving a dazzling customer service.

Posted 3 years ago

“A complete scam. Basically 3 bottles of what can only be described as heavily watered down rubbing alcohol. Shameful. Will be using my fairly large platform to warn others about your shame product”

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Posted 3 years ago

Thanks for taking the time to leave a review I can see you have left 3 reviews about this consecutively on the reviews site & that we shipped them to the other side of the world for you - i will copy this reply into your other reviews for completeness We buy our range from various different manufacturers, maybe try another brand next time if the one you ordered was not to your liking as another brand may hit the spot better. The brands you chose were some of our best sellers, that doesn’t mean however that another brand may not suit you better. It is also possible that maybe Aromas are not for you, given that none of the 3 different brands where suitabe for you. We will contact you directly to follow up on your review Assured of the best possible service & products at all times Best wishes The AromaromaUk team

Posted 3 years ago

“hi. I still haven't received the package. should be in my house on 9/Jun/2023”

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Posted 3 years ago

Hi Rafal thanks for taking the time to leave a review & im pleased we have managed to fix this for you. We provided the courier tracking that showed your order was delivered on 6th June & we progressed the issue with the courier as obviously the last thing we would do would be have customers having to chase the couriers with a delivery disput. thanks for ordeing from us assured of the best possible service & products at all times The AromaromaUk team

Posted 3 years ago

“Slow delivery and the product doesn't even work 🤷🏻‍♀️ waste of money”

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Posted 3 years ago

Thanks for taking the time to leave a review We buy our range from various different manufacturers, maybe try another brand next time if the one you ordered was not to your liking as another brand may hit the spot better. The brand you chose was one of the UKs best sellers if not the best seller , that doesn’t mean however that another brand may not suit you better. Best wishes The AromaromaUk team

Posted 3 years ago

“Good afternoon I'm have problem.im no have done this order.not delivered.where this my order?but in a sistem say delivered 9 may.vitalijus”

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Posted 3 years ago

“Once opened product loses strength very quickly and screw cap doesn’t tighten up as much once opened not that my review will change anything”

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Posted 3 years ago

“The bottle consistently leaked leading to most of the product being wasted, the seal fell into the product and settled at the bottom making it unusable.”

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Posted 3 years ago

Hi Ben Sorry to hear this, we will contact you directly to resolve the issue Assured of the best possible service & products at all times Thanks for ordering from us Best wishes The AromaromaUk team

Posted 3 years ago

“What I bought did absolutely nothing, waste of money, disappointed”

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Posted 3 years ago

Thanks for taking the time to leave a review Wayne We buy our range from various different manufacturers, The 2 brands you purchased where from differemt manufacturers , we will contact you directly to progress your review Best wishes The AromaromaUk team

Posted 3 years ago

“I still haven't received my order”

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Posted 3 years ago

“Very weak! very ineffective☹️!!!!”

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Posted 3 years ago

“no good , no good”

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Posted 3 years ago

Thanks for taking the time to leave a review We buy our range from various different manufacturers, maybe try another brand next time if the one you ordered was not to your liking as another brand may hit the spot better. The brand you chose was one of our best sellers, that doesn’t mean however that another brand may not suit you better. Best wishes The AromaromaUk team

Posted 3 years ago

“Very poor. No reaction at all. Wasted my money. Maybe a bad batch.”

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Posted 3 years ago

Thanks for taking the time to leave a review David We buy our range from various different manufacturers, maybe try another brand next time if the one you ordered was not to your liking as another brand may hit the spot better. The brand you chose was one of our best sellers, that doesn’t mean however that another brand may not suit you better. Best wishes The AromaromaUk team

Posted 3 years ago

“My order did not arrive”

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Posted 3 years ago

Hi Thanks for taking the time to leave a review The tracking details which should have automatically been emailed to you, show that your order was delvered on Sunday 15th January at 15.48pm We will contact you directly to progress this with you Assured of the best possible service & products at all times Best wishes The aromaromaUk team

Posted 3 years ago

“2 weeks and I have not received any updates regarding the shipment”

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Posted 3 years ago

Public Reply Thanks for taking the time to leave a review When you first contacted us via email last Thursday we immediately responded , im not sure if you placed your review before you contated us maybe Shortly after your order was processed ( 10/1/23 6-17am UK time ) we sent you an email with the tracking details on as we do all international customers so they can check on progress - perhaps check your inbox/junk/spam folders . The tracking shows we dropped your order at the Post office the same day you placed your order - we are very quick you know !! We will contact you dierctly via email to progress your review, as due to the Royal Mail Cyber Attack pracels in their system that had not yet left the country the tracking was purposely not upating. The good news is that Royal Mail are working through the backlog and have been for around a week so hopfully your parcel should be in your country soon, albeit i do not think the tracking will update agin until it arraives at customs in your country Assured of the best possible service & products at all times The AromaromaUK team

Posted 3 years ago

“I have never received my order.”

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Posted 3 years ago

Thanks for takaing the time to leave a review Since leaving the review i can see from the courier tracking your order has been delivered. The tracking clearly shows we dropped your order off at the ParcelShop att approx 10am the next morning and you placed your order around 11-30pm the evening before. Im not sure what caused the courier delay, thanks for your patience & understaning - we always turn orders around super quick assured of the best possible service at all times Best wishes The AromaromaUK team

Posted 3 years ago

“Parcel never arrived, raised with Evri told to email seller but no further contact. Paid my money and no delivery!”

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Posted 3 years ago

thanks for taking the time to leave us a review Im a little puzzled at your review as you have not made contact with us, the first we knew that you had not recieved your parcel was when I read it just now. The courier tracking shows that your parcel was delievered on 2nd January, you placed your order on Friday 30th December after 5pm & you should have recieved several emails from the courier saying they had the parcel and again on delivery day saying it was out for delivery. The quickest and best way for customers to progress any delivery issues is to contact us directly by replying to the order confirmation email, we reply to ALL emails and have a great track record of rectifying any delvery issues . We will contact you directly now to progress. assured of the best possible service & products at all times

Posted 3 years ago

“Never received it”

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Posted 3 years ago

Thanks for taking the time to leave a review Simon We were unware until you left your review there was an issue, as you had not contacted us directly & the courier tracking showed your order was delivered on 30th December. We have contacted you directly to progress the issue and am pleased to say we have resolved it. Thanks for ordering from us Assured of the best possible service & products at all times The AromaromaUk team

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email

Aromaromauk Reviews