Arbtech Reviews

Name: Arbtech
Address: 3 Well House Barns, Chester Road, Bretton, Chester
Rating: 4.81

4.8 Rating 559 Reviews

96 %

of reviewers recommend Arbtech

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About Arbtech:

Arbtech is the leading ecological consultancy for planning and development clients and professionals throughout the UK. https://arbtech.co.uk

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Phone:

01244 661170

Location:

3 Well House Barns, Chester Road, Bretton
Chester
CH4 0DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent! Helpful and friendly with a speedy report term around time. We will definitely use them again”

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Posted 1 year ago

“Professional services with different possible lead times.”

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Posted 1 year ago

“We have used Arbtech Ltd for some years now and have always been satisfied with the surveys they have carried out and the reports and recommendations they have provided in support of many planning applications involving all aspects of Habitat and Diversity. It also encouraging to see the degree to which they have increased the services and expertise that they can offer.”

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Posted 1 year ago

“Having dealt with Arbtech for more than 4 years in an attempt to obtain a bat mitigation licence, despite them applying more than two years ago for this licence, it has still not been received. All necessary surveys were carried, at great cost, and I was not even told when the consultant dealing with this application left the company. I am totally dissatisfied with the service, or lack of it, that I have received, and hope that after todays telephone conversation the matter will be brought to a satisfactory conclusion without further cost to myself. It is also hoped that this review is put on your website to prove that it is not only positive feedback that is made public.”

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Posted 1 year ago

“Jonathan our ecologist was communicative and helpful. His report was complete 2 days after his visit to our property. I can highly recommend this company .”

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Posted 1 year ago

“This is my first time encountering any development project and was caught by surprise that such surveys and site visits are a necessary legal requirement for the planning process. I was very distressed until I chose to move ahead with Arbitech. Josephine McCarthy who was the overseeing all my surveys required was a great host, she was able break every bit of the details and explain anything I did not understand along with importance of the task at every point I needed to know. She was literally amazing at her role, and I will definitely coming back to her for anything further we may be required for this project. I would highly recommend Josephine and her team for anyone who wishes to make their project a stress free process and needing any kind of guidance. Superb Server and Great Helpers 👍🏼👏🏼”

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Posted 1 year ago

“Arbtech was recommended to me by a friend. They completed an Ecology and separate Bat survey to help us with our planning application. They were very prompt in their initial communication and completed each survey extremely thoroughly. Both reports were very clear and professionally written. I would recommend Arbtech others.”

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Posted 1 year ago

“Fay arrived on time assessed the premises concerned swiftly and submitted report without delay. One could not expect more. M Williams”

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Posted 1 year ago

“Arbtech undertook a PRA at very short notice and it was passed back to us in short order. Very happy with the service and would recommend them.”

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Posted 1 year ago

“Worse experience ever. £500 for 10 minute bat survey. Recommended 1 survey when I started to question the evidence it suddenly changed to 2 surveys . They even had the audacity to accuss me of swearring to there staff which is now with my soilictor .”

Helpful Report

Posted 1 year ago

As you well know, you were provided with a bat survey, a 26 page report and numerous lengthy emails helping you to understand the bat survey requirements after you were unhappy with the results. At Arbtech, we do not tolerate anyone being rude or abusive to our staff. We’ve already informed you that we won’t be working with you again and you will need to find another consultancy who will make the same recommendations.

Posted 1 year ago

“Great speedy service, competitively priced and benefiting from experienced and knowledgeable staff”

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Posted 1 year ago

“Professional organisation, helped us meet urgent determination deadline, easy to do business with and Mel Reid was brilliant all the way through the process, pleasure doing business with Arbtech”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Nicole was absolutely fantastic. Professional and efficient, but also really personable. Arbtech was able to provide our bat survey at short notice and with minimal fuss. I would recommend Arbtech to anyone in need of an ecological survey.”

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Posted 1 year ago

“Consultant ecologist Merry Anderson performed an eco walkover survey of one of our solar farms and went above and beyond to advise us and ensure that the ground-nesting birds spotted on site were protected in the future management of the grassland. Great communication and high-quality report which was delivered in a timely fashion- thanks Merry!”

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Posted 1 year ago

“very good service nice people kept well informed I will use this company again thank u”

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Posted 1 year ago

“Having little knowledge of the planning requirements for a development we recently completed it was great to find a company like Arbtech that offered a very supportive service with friendly staff throughout the project. Would highly recommend them”

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Posted 1 year ago

“Recently contracted Arbtech to conduct a bat survey at the Somerset and Dorset heritage railway at Midsomer Norton. Arbtech kept me informed of progress throughout the work and provided a very detailed report. Very pleased with their service and would recommend them to others.”

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Posted 1 year ago

“Got a booking form with different fees for a survey in a few weeks, one on next available day and one for next day service. Completed forms asked for next day service and didn’t hear back for 2 days. I called to ask why and was told they can’t do the survey for another 3 weeks !!!! If I hadn’t called myself they would not even have informed me they don’t actually have a next day service .”

Helpful Report

Posted 1 year ago

Hi Sukhbir. We do offer a next working day service but they can become unavailable due to high volumes of instructions. If that happens we will do everything we can to accommodate you as quickly as possible and charge a reduced fee which we did for you and you agreed to.

Posted 1 year ago

“Recently used Arbtech to carry out a preliminary ecological assessment and couldn't fault the service I received. From the initial quotation stage to the various requirements changes that we needed, they were always prompt and efficient. And Jo McCarthy, who carried out the survey was incredibly helpful and knowledgeable. I wouldn't hesitate to recommend using Arbtech, and I am sure we will do so too.”

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Posted 1 year ago

Arbtech is rated 4.8 based on 559 reviews