Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,379 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,379 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

Write Your review

Tell us how Aquability made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a shower installed along with a basin and toilet. The shower was fine but we did have some issues with the basin and toilet. The toilet had a leak on it and wasn’t secured correctly and the tiles behind the basin were left cracked and the pipe work untidy. I made a complaint and the inspector came to see us. He temporarily fixed the toilet and assured me that they would rectify the other issues. Almost immediately an engineer came down and completely transformed the look of it. He tiled the floor and built new boxings around the basin and toilet. I’m absolutely thrilled with the finish now.”

Helpful Report

Thank you for this great feedback, we are sorry there was an issue but glad we were able to work so quickly to resolve it to a high standard that you are happy with. Thank you again.

“The shower is lovely and just what we needed. We are really happy with the finish of it but was slightly disappointed that the fitters didn’t fully clean up afterwards but they was in a rush.”

Helpful Report

“Iam really happy and pleased with my new shower. Perfect job by Danny and Aquability. Mrs s Kelly”

Helpful Report

“Very pleased with the bath, the fitter was excellent.”

Helpful Report

“bath replacement for a new more adaptable one. No fuss or complications, very simple process and fitting. I am Happy!”

Helpful Report

“I rarely leave reviews but I was very impressed with how Aquability handled my order from start to finish. Staff were polite and went out of their way to make sure both myself and my mum were happy with the product. No problems so far, and even if there is I'm confident that Aquability will handle it in the same customer focused approach.”

Helpful Report

“We are very pleased with our new shower. The guy who fitted it worked really hard and didn’t stop all day. The after service of having it checked is very good too.”

Helpful Report

“I’m very happy with my new shower. The fellow Yorkshireman who installed it was a pleasure to have. He even managed to keep my drying area fitted above it. Thank you Aquability.”

Helpful Report

“We are delighted with our new shower unit, its made showering so much easyer. Aquability have been a delight to deal with. 5 stars from us”

Helpful Report

“Had a shower installed for my parents. 5 star service all the way through. Fitting team were polite and courteous. Telephone staff always happy to help. Service with a smile.”

Helpful Report

“Very good product. I love my new bath!”

Helpful Report

“The shower is really nice and the fitters were great. It’s given me back a bit of independence.”

Helpful Report

Thank you for this lovely feedback, we are so happy to learn you are enjoying your shower as intended.

“The shower is perfect and just what we need. The salesman John wasn’t pushy in the slightest. We have recommended you to a friend.”

Helpful Report

“My wife & I decided we should have our bathroom updated, and I installed a new WC and hand basin, it made a huge difference all in white. Then came the bath, we decided to have the bath removed and have a large walk in shower. We had seen adverts for Aquability showers and contacted them. A salesman duly arrived and ran us through the process and design. He measured the space in the bathroom and we decided to go ahead. The shower came in large boxes ,which we stored in the garage. Some days later Dan Hayes& Ben Simner arrived to install the unit. Old bath out and new shower in, and done by 15:30. A very good job done, Efficient and first class job done. They took the old bath away, and all the boxes, vacuuming the house where debris had been. Lovely Guys , and fantastic shower. WE LOVE IT!!”

Helpful Report

Thank you for such amazing feedback, we are so pleased to learn you had a positive experience with each aspect of the process. We will pass your comments onto the fitters. Thank you again and we hope you enjoy your new bathroom for many years to come.

“Happy with shower unit fitted by Aquability, fitter was good. Fitted in a day”

Helpful Report

Thank you for your review.

“Very pleased with the shower, everyone who has attended has been brilliant, especially Bryn and Mike.”

Helpful Report

“I'm writing on behalf of my mother, she had a walk in bath installed yesterday, by George and Jeff, they did an excellent job, also finishing off the end of the bath with a boxed in cupboard, it was a clean and tidy job, we would have no hesitation in recommending Aquability.”

Helpful Report

“We are so delighted with our new shower unit. Kevin the fitter was exceptional, so tidy and polite, An all round excellent job by Aquability. Would definitely recommend to friends and family”

Helpful Report

“We are very pleased with our new shower. Simon the fitter was excellent.”

Helpful Report

“Mike the fitter was excellent, he left my property spotless, what an amazing workman. An absolutely brilliant job.”

Helpful Report

Aquability is rated 4.9 based on 1,379 reviews