Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,381 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

Write Your review

Tell us how Aquability made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service 5hrs. Much better than the old bath and safer. A very tidy job all old bits removed.”

Helpful Report

Thank you for sharing your experience. It's amazing what a difference a day makes!

“Delivery men and fitters extremely helpful and polite. I was very surprised with the noise of the pump I was not expecting or told about that until i was been shown how shower worked.. There were a few problems when fitters arrived mainly due to lack of information from salesman experienced fitters were able to sort most of them..”

Helpful Report

Thank you for taking the time to review us. We apologise for the lack of communication and have passed your comments on to our sales team. So glad to hear that you are otherwise pleased with the installation.

“Aquability really pulled out all the stops to put something wrong, right. It has made a huge difference to my parents' lives and they are really pleased with their walk in shower. Sometimes it is only possible to see how good a company is by how they deal with a problem. Aquability understood the problem and did everything they could to put it right in a timely way. Even the installation guys were great! Thank you! Big shout out to Jack Houston and Paul Foster!”

Helpful Report

Thank you so much for this fantastic review and your kind comments. We're very sorry the bath we originally installed was not suited to your parent's needs but we're so pleased to hear that they are happy with the replacement shower module. We've passed on your comments to Jack, Paul and the installation team who were delighted to read them!

“The shower works well and looks good. My only criticism is that the installer didn’t ask me where I wanted the grab rail and it’s slightly too low. Other than that it’s great.”

Helpful Report

Thank you for your comments. We're sorry you weren't consulted on the location of the grab handle and remain happy to move it for you or install another free of charge.

“The fitters were very good, the finished it in next to no time and we love the shower.”

Helpful Report

Thank you for your lovely comments.

“Very pleased with Scott the fitter. Very fast and efficient. The only issue we had was with the door sticking but this has now been fixed.”

Helpful Report

Thank you for your feedback which we've passed on to Scott. We're sorry that the door was sticking but glad that his has been sorted now.

“The bath works fine and the fitters were good.”

Helpful Report

Thank you for sharing.

“Brilliant shower, it has really helped my husband to shower again.. Fitters cleaned up after themselves. I would definitely recommend the company.”

Helpful Report

Thank you so much for this wonderful review and for the recommendation.

“Very pleased with my new shower now that it is finished.”

Helpful Report

Thank you for sharing your experience. We're sorry that the installation was not completed in one day on this occasion, but glad to hear that you are otherwise pleased with the shower.

“We are very happy with the shower etc.”

Helpful Report

That's lovely to hear. Thank you for reviewing us.

“It has been great to get into a bath again. It has been helpful to be able to be lifted up and down into the water.”

Helpful Report

It's great to hear that you are enjoying your new walk-in, lie down bath!

“Very pleased with shower”

Helpful Report

Thank you for the excellent rating!

“Very pleased, thanks to Rob for sorting out the electric towel radiator.”

Helpful Report

Thank you for the lovely review.

“Really satisfied, workmen brilliant and very quick.”

Helpful Report

Thank you for your kind comments which we have passed on to the installation team.

“Very pleased with product”

Helpful Report

Thank you for the excellent rating.

“Very happy, would like panelling behind w/c”

Helpful Report

Thank you for the generous review and rating. We trust you are even happier now that we have applied panelling behind the W.C.

“Very pleased”

Helpful Report

Thank you for the five star rating!

“Fitter was brilliant, very happy, thank you”

Helpful Report

Thank you for your kind comments which we have passed on to our installer.

“Very satisfied with the service, product and Mike, the fitter, who work hard and stayed late on the last day to ensure our radiators were all working satisfactorily. A special thank you to Mike.”

Helpful Report

Thank you so much for these lovely comments which we have passed on to Mike.

“I am really satisfied with all aspects of materials and services of workmen etc. Also the time it took”

Helpful Report

That's great to hear. Thank you.

Aquability is rated 4.9 based on 1,381 reviews