Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,897 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simon worked like a Trojan for 8 hours and did an immaculate job. The bath is a perfect match for our old but loved Sorrento blue sink and loo. I wish he'd warned me not to touch it for a few hours though, because I unwittingly leaned on it to look in and admire it after he'd gone, and ruined a line of clear mastic that was so perfect, it was invisible. I'm keeping a towel folded over it to hide what I did, but I'm so cross with myself.”

Helpful Report

Dear Jane, Thank you so much for your glowing review! We're thrilled to hear that Simon did such an immaculate job and that your new bath perfectly matches your beloved Sorrento blue sink and loo. We're sorry about the mastic getting spoiled. It does need 24 hours to set. We will be arranging an inspector to visit and if it can be cleaned off without scratching the bath, he can re-apply it neatly so that you won't have to be cross with yourself anymore. We look forward to seeing you again soon. Warm regards, The Aquability Customer Service Team

“Everything from start to finish was very well organised. Danny and Ethan the installers were very hard working and left our home clean and tidy.”

Helpful Report

Dear Mrs Ford, Thank you for your kind words! We're so pleased to hear that everything was well organized from start to finish and that Danny and Ethan left your home clean and tidy. Your satisfaction is our top priority, and we truly appreciate your support. Warm regards, The Aquability Customer Service Team

“The new installation went really well and Danny the fitter was very efficient and tidy. The shower goes really well with our existing tiles.”

Helpful Report

Dear Mrs Adams, Thank you for your wonderful feedback! We're delighted to hear that Danny provided efficient and tidy service and that your new shower complements your existing tiles beautifully. Your satisfaction means so much to us. Warm regards, The Aquability Customer Service Team

“The shower module installation went really well. Gary the installer was excellent and very hard working. He left no mess and was very clean and tidy. The finish of his workmanship was excellent and the end result looks amazing.”

Helpful Report

Dear Mr and Mrs Hurst, Thank you for your fantastic review! We’re thrilled to hear that Gary did an excellent job with the shower module installation and that the end result looks amazing. Thank you for choosing Aquability and for the recommendation. Warm regards, The Aquability Customer Service Team

“Can’t fault the shower. What the company said they would do they did. Two good fitters turned up. They forgot the grab rail but I called the next day and had someone round within the hour.”

Helpful Report

Dear Mr Griffiths, Thank you for your fantastic review! We're thrilled to hear that you can't fault the shower and that our team delivered on their promises. It's great to know that our fitters were able to assist you promptly after addressing the grab rail. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, The Aquability Customer Service Team

“The installation of our new shower cubicle went really well. The installer Gary was very helpful and left no mess. The rubbish was collected promptly the next day.”

Helpful Report

Dear Mr Broxham, Thank you for your five star review! We're delighted to hear that Gary provided helpful service during the installation of your new shower cubicle and that everything was left neat and tidy. It's always great to know that our team is making the process smooth for our customers. Thank you for your support! Kind regards, The Aquability Customer Service Team

“The installation went really well, many thank to Gary for completing a lovely job. He was clean, tidy and nothing was too much trouble.”

Helpful Report

Dear Mrs Crocker Thank you for the wonderful feedback! We're so glad to hear that Gary completed a lovely installation and that he was clean, tidy, and accommodating. Your satisfaction is our priority, and it's fantastic to know that you had a positive experience. Warm wishes, The Aquability Customer Service Team

“Oh I’d rate it all a 5. The fitter was brilliant and really clean and tidy, absolutely fantastic. The rubbish went the same day. Service excellent, is recommended them to anybody.”

Helpful Report

Dear Mrs Sorkin, Thank you for your fantastic review! We're delighted to hear that our fitter impressed you with their brilliant, clean, and tidy work. It's great to know that the rubbish was taken away the same day—we always aim for excellent service! We really appreciate your feedback and recommendation. Warm regards, The Aquability Customer Service Team

“Electrician has given me good advice. Bath was installed to a high standard and everywhere was left clean and tidy.”

Helpful Report

Dear Mr Newton, Thank you for the positive feedback! We're thrilled to know that our electrician offered you valuable advice and that the bath installation was done to such a high standard. It's great to hear that everything was left clean and tidy as well. Your satisfaction is very important to us! Kind regards, The Aquability Customer Service Team

“We have had a lovely installation completed by Chris. The new bath is great to use and makes getting a bath a pleasure. Everything was very well organised and Chris explained how to use everything in detail when he finished. He was very clean and tidy.”

Helpful Report

Dear Mrs Farthing, Thank you for your lovely comments! We're so glad to hear that you're pleased with the installation and that bathing is a pleasure again! It’s great to know that everything was well organized and that Chris took the time to explain everything in detail. Your satisfaction is our priority, and we appreciate your kind words about his cleanliness as well. Warm regards, The Aquability Customer Service Team

“superb service from delivery to installation. The fitter was efficient and left my bathroom clean and tidy. Although your brochure quoted fitting in one day I was a bit sceptical, however that's how it was and I needn't have had any concerns, everything is fine and fitted to the highest standard.”

Helpful Report

Dear Valued Customer, Thank you for your fantastic review! We're delighted to hear about your positive experience with our service from delivery to installation. It's great to know that our fitter left your bathroom clean and tidy and that everything was installed within the one-day timeframe. Warm regards, The Aquability Customer Service Team

“Would highly recommend Aquability, they were very quick and left no mess at all , very good aftercare too .”

Helpful Report

Dear Mr and Mrs Norton, Thank you so much for your fantastic review! We're so pleased to hear that you found our service quick and that our team left no mess behind. It’s great to know that the aftercare met your expectations as well. Thank you for your kind comments. Warm regards, The Aquability Customer Service Team

“Good tidy job. Friendly workman. Everyone had been clean. Happy with the job overall”

Helpful Report

Dear Mr Hockman, Thank you for your wonderful review! We're delighted to hear that you were happy with the job and found our workmen friendly and tidy. Warm regards, The Aquability Customer Service Team

“Friendly and efficient guy who did the installation work.”

Helpful Report

Dear Valued Customer, Thank you for your great feedback! We're delighted to hear that our installer was both friendly and efficient. Your satisfaction means a lot to us, and we truly appreciate your support. Warm regards, The Aquability Customer Service Team

“Excellent workmen. Everyone has been very polite. Happy with the shower unit.”

Helpful Report

Dear Mr and Mrs Turner, Thank you for your wonderful feedback! We're delighted to hear that our team were polite and that you're happy with your new shower unit. Your satisfaction means the world to us. Warm regards, The Aquability Customer Service Team

“Amazing service from start to finished, whole team was fantastic. George, Rob and Phil all great and the shower does what we need perfectly.”

Helpful Report

Dear Mrs Castle Thank you so much for your fantastic review! We're delighted to hear that George, Rob, and Phil provided you with such amazing service and that your new shower is meeting your needs perfectly. Thank you again for your support. Warm regards The Aquability Customer Service Team

“Absolutely brilliant job”

Helpful Report

Dear Mrs Lebby Thank you so much for your wonderful feedback! It's great to hear that you’re happy with the work we've carried out and with your new shower module. We’re always here to help if you need anything further. Thank you again for your custom and support. Kind regards The Aquability Customer Service Team

“the bathroom fitter was here nice and early and he did the fitting of the walking shower and new toilet and basin in one day . we had a slite leak from han basin and shower my son tighten the connection to shower and hand basin due to slite leaking from connection t he shower is very nice”

Helpful Report

Dear Nora Thank you so much for your five star review! It's great to hear that your bathroom fitter was able to complete the installation in just one day and that you’re enjoying your new shower. We appreciate your feedback regarding the slight leak, and we're glad to know that your son was able to resolve it, but will be sending an inspector to check on all the connections as a precaution in any case. We will be in touch with you shortly to arrange this. Kind regards The Aquability Customer Service Team

“Very pleased, the guys were very efficient. Had a few little snags which took a little bit of time to get somebody out but all sorted now.”

Helpful Report

Dear Mr Cooper Thank you for your positive review! We're delighted to hear that you found our team efficient and that the minor issues were resolved to your satisfaction. Your feedback is greatly appreciated! Warm regards The Aquability Customer Service Team

“We are extremely pleased with our new shower facility The customer service and installation was excellent and completed on time Thank you”

Helpful Report

Dear Mr Henley Thank you so much for your kind words! We're delighted to hear that you're pleased with your new shower and that our customer service and installation met your expectations. Your satisfaction is our priority, and we truly appreciate your feedback. Warm regards The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,897 reviews