Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,374 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent shower installed in one day by a lovely fitter. We are very pleased.”

Helpful Report

Thanks for your 5-star rating of Aquability - it means a lot to us. We're also glad that you were pleased with the shower that our lovely fitter installed in one day. Thanks again!

“Very happy with our new shower. Great product and the fitter and electrician both did a very good job. Would highly recommend”

Helpful Report

Thank you so much for your 5 star rating! We are delighted to hear that you are very happy with your new shower and that the fitter and electrician both did a very good job. We really appreciate your recommendation and your kind words.

“Excellent service. George worked very hard as did Adam who did a great job. Very happy.”

Helpful Report

Thank you so much for your kind words and for the 5 star rating! We are especially grateful for your acknowledgement of George and Adam's hard work and we are so pleased to hear that you are very happy with the service we provided.

“I’m very happy with the work carried out by Aquability, there was a slight issue with pump which was resolved swiftly”

Helpful Report

Thank you so much for your positive 5 star rating for Aquability. We're pleased that the issue with the pump was resolved swiftly and really appreciate your kind review.

“I am very happy with my new bath from Aquability, product and Fitter both superb. Would highly recommended”

Helpful Report

Thank you so much for your 5 star rating! It's fantastic to hear how you could not be more delighted with the product and the fitter.

“1st Class workmanship. Fitted in a day professionally. Although there was a small leak due to a very small kinked pipe it was resolved immediately. Worth every penny as I can now shower safely and in comfort. Good water pressure and temperature are constant.”

Helpful Report

Thank you Paul for your kind 5 star rating. We are glad to hear you are now able to shower safely and comfortably and that the small leak was resolved immediately.

“Extremely happy with Shower, Fitter done fantastic job and left the place spotless. Have already recommended to our neighbour.”

Helpful Report

Thank you so much for the 5-star rating! We are so thrilled to know that you're extremely happy with your shower and that our fitter did a fantastic job, leaving the area spotless. Your recommendation is appreciated!

“This was our second shower from Aquability, our first we had 15 years ago and we fancied a new one. Very happy with our new shower, installer, product and finish was superb, would recommend.”

Helpful Report

Thank you so much for your lovely 5 star rating! We are delighted that you like the new shower you have purchased from Aquability. We are glad that this is your second purchase from us; it is a pleasure to have you returning to us after 15 years.

“I had my walk in shower installed in mid February and it leaked from day one. The fitter came out put some sealant round the door frame and said it was recommended to pull the shower curtain right over the door to stop the leak,the salesman never mentioned any of this. The fitter has been out again today to fix another leak and told me I will always get a small leak around the door on this model of shower. Surely when I pay the amount of money I have for this shower I should not have to pull a plastic shower curtain round to keep the water in,I definitely would not have bought this product if I'd been told this by the salesman. I definitely would not recommend this product as I don't consider it fit for purpose. Mr A Dean.”

Helpful Report

Hi Mr Dean I'm really sorry to hear this. The shower certainly shouldn't require the curtain unless you have a half-height door and are spraying over the top of it. I have referred your complaint to a manager to investigate the issue and speak to you after the weekend. Kind regards The Aquability Customer Service Team

“Prompt service, great quality, very friendly fitter and electrician.”

Helpful Report

Thank you for the excellent 5 star rating for Aquability! We are delighted that you enjoyed our prompt service, great quality, and very friendly fitter and electrician. We appreciate your kind words.

“Very please. Would highly recommend”

Helpful Report

Thank you so much for your 5 star rating of Aquability. We are very pleased that you enjoyed your experience and would highly recommend us to others! Thank you again for your kind words.

“The wall in shower has made a tremendous difference to my life. Arthritic hips had made using my bath impossible. It fits neatly into a tricky space and has really modernised my bathroom.”

Helpful Report

Thanks Mr for your wonderful 5-star rating of Aquability! I'm glad that the walk in shower has made such a tremendous difference to your life — it certainly sounds like it's been a great help with your arthritic hips. It's always a pleasure to be able to make our customers' lives easier, so we sincerely appreciate your review. Thanks again!

“Very happy very well installed and takes through was really happy. Would highly recommend.”

Helpful Report

“Works all done to a high standard. Electrician show what he had come and talked me through it all. Very happy. Would recommend.”

Helpful Report

Thank you for your five-star rating of Aquability. We are pleased to hear that our electrician showed you all that was needed and performed their work to a high standard. We are happy that you would recommend us and appreciate your feedback.

“Very happy with Fitter and installation, love our new shower.”

Helpful Report

Thank you so much for your 5 star rating of Aquability! We're very happy to hear that you were very happy with Fitter and the installation, and that you love your new shower.

“I am very pleased with my new shower. The two fitters are a credit to the company. All completed by mid afternoon to a very high standard.”

Helpful Report

Thank you for your 5-star rating of Aquability. I'm so glad that you're pleased with your new shower and that you were happy with the two fitters. Their high standard of work speaks volumes about our company and I'm pleased to hear that the job was completed within the afternoon! We really appreciate your recommendations!

“Very well done job. Thank you. Would definitely recommend.”

Helpful Report

Thank you so much for the 5 star rating of Aquability! We appreciate your kind words and are so glad you had a good experience.

“We are very pleased”

Helpful Report

Thank you for your 5-star rating of Aquability! We are very pleased to hear you had such a positive experience.

“Brilliant service, we were slightly unsure on how to use the shower but a nice young man popped by and advised us how to use it. We are really pleased the two installers worked so hard.”

Helpful Report

Thank you so much for your 5-star rating of Aquability. We are thrilled to hear that you had a great experience with our service and are pleased that our installers worked so hard to get your shower up and running. We are delighted that you found our guidance helpful and were able to use the shower with ease. Thank you again for the kind words and we hope you have a wonderful day!

“Work was carried very well, engineers very polite. Very pleased with the finished article.”

Helpful Report

Thank you very much Mrs for your 5 star rating of Aquability! We are very glad to hear that the work was carried out very well and your engineers were polite. We are pleased that you were happy with the finished article.

Aquability is rated 4.9 based on 1,374 reviews