Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,382 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish we have experienced nothing but excellence. ( Why didn't we do this earlier) What you are promised is what you get. Thank you Aquability”

Helpful Report

Thank you very much for these kind comments. Great to hear.

“More than satisfied with the installation by an excellent fitter (Steve Garrod), worked tirelessly to finish the job in one day. Not the cheapest but the best.”

Helpful Report

Thank you so much for this wonderful review, we've passed your comments on to Steve and the team.

“Fitter was very good, very pleased with him. Product very good. Room for improvement so far as the office is concerned.”

Helpful Report

Thank you for this very helpful review, we're glad to hear that you are happy with the product and the installer and we are currently recruiting for additional office staff in order to improve our levels of customer service.

“Fitters made a lovely job of the shower and were very quick. Slightly disappointed at the delay in sorting a problem but then it was dealt with quickly.”

Helpful Report

Thank your kind comments. We're glad everything has been sorted out now and that you are happy with the shower.

“When we got to use the shower we both love it. We are very pleased with it.”

Helpful Report

Thank you for the great feedback.

“Totally satisfied with the product now that the seat has been removed. Todays assessment very thorough”

Helpful Report

Great to hear that you are totally satisfied now, we're sorry for the initial problems.

“We are very satisfied with the bath. Excellent, and would recommend the Company to any one”

Helpful Report

Thank you for the excellent feedback and for recommending us.

“Responded promptly, worked quickly and efficiently. Polite and above all solved the problem to our satisfaction.”

Helpful Report

Thank you for this great feedback. We're sorry for the initial problem but glad to hear that everything was sorted out quickly and to your satisfaction.

“Delighted with my new walk-in shower. Service has been excellent from start to finish, and I would recommend Aquability to anybody.”

Helpful Report

Thank you for the recommendation and for your kind comments.

“Product excellent, installer excellent. Admin needs looking at. Sales team need to be honest in time scale.”

Helpful Report

Thank you for sharing your experience and for this really useful feedback.

“We are very satisfied with the product. It looks very good and modernised our bathroom. It is a pleasure to shower. Service cannot be faulted.”

Helpful Report

Thanks for the great review. We're delighted to hear how happy you are with your new shower.

“We found all staff very helpful and courteous. The installation has met all our expectations.”

Helpful Report

Thank you for this lovely review which we have passed on to all involved.

“Very happy with the product and services”

Helpful Report

Thank you for the great review.

“We are extremely happy with our new walk in shower, the installer was very efficient.”

Helpful Report

Thank you for the lovely comments which we have passed on to our installer.

“Very satisfied, thank you. The installers were brilliant!! Very nice and friendly. I would like to give a six star rating.”

Helpful Report

Thank you so much for this great review. Our installers were delighted to read your comments.

“Well satisfied but initially some rusty screws were used - then replaced.”

Helpful Report

Thank you so much for sharing. We're sorry about the wrong screws being used but glad to hear that they were changed over and that you are happy with the final finish.

“We are very satisfied with our mobility bath, it fulfills all our bathing needs and looks very elite and smart in the bathroom. Thank you for all your help and your employees have done an excellent job.”

Helpful Report

Thank you so much for leaving this great review! All of the staff involved in your installation were delighted to read these comments.

“Very nice powerful shower.”

Helpful Report

That's great to hear! Thank you for sharing.

“Bathroom very good no complaints except for length of time it took to get a fitting date. The fitters were excellent, no bother just got on with work and left it spotless.”

Helpful Report

Thank you so much for sharing. We're sorry for the delay in having the bathroom installed but delighted to hear that the fitting went well and all was left clean and tidy.

“My Son and I would like to say what a wonderful job your workman did when they fitted my shower Thank you so much It was a five star job Sincerely Mrs I Powell”

Helpful Report

Thank you for this great review. We're so pleased that you are happy with everything and have passed your comments on to the installers.

Aquability is rated 4.9 based on 1,382 reviews