Appliance Superstore Reviews

Name: Appliance Superstore
Rating: 4.94

4.9 Rating 949 Reviews

99 %

of reviewers recommend Appliance Superstore

Company Reviews

Metrics

Info

4.9

Based on 949 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 6th September 2025

Anonymous

Anonymous // 01/01/2019

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“10 out of 10. They sourced the appliances I wanted when my kitchen supplier had failed to do so. Delivery was delayed because of bad weather (remember the snow) but Steve kept me informed and up to date on the delivery. Would buy from them again!”

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“Brilliant service! Emailed straight away to confirm order and was then kept up to date with order progress. Very competitive price and delivered by a very pleasant and informative delivery man. Ordered Sunday evening and delivered on the Tuesday. Wouldn't hesitate to use this company again.”

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“I was quite daunted by the whole rigmarole of choosing, ordering and having a new washing machine installed, but the folks at Appliance Superstore were very helpful and the whole process was easy. I asked lots of questions on line which were all answered immediately. The engineer who delivered and installed it was so helpful and conscientious. There were a number of obstacles to overcome in fitting it, but he managed to get round all of them. I liked that he explained everything to me in a way I could understand, even though I am not all that technically clued up. He was very thorough, even taking time to tell me about registering the machine properly. He was at pains to leave everything both functionally and aesthetically sound. The plank of laminate flooring at the front of the machine was straighter than it had ever been before by the time he had finished with it! The machine itself is a dream. The laundry washes up beautifully. I would only say that it could have been made a little clearer on the website how to go about arranging and paying for installation of the new machine and the removal of the old one. Because I couldn't see how to do it on line when I ordered the machine, I didn't book these services in advance, but Appliance Superstore were very accommodating and made it easy for these things to go ahead and be paid for. I will shortly be looking to buy other white goods and Appliance Superstore will definitely be my first port of call when the time comes. I was impressed with their service.”

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“Fantastic service that is increasingly harder to get these days. Very personal approach, great communication, knowledgeable staff, not to mention the competitive price for our appliance. It's a family business run by lovely people. Really top notch, we will be coming back for a fridge and definitely recommend it to others.”

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“Best price we could find and great service as well!”

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“Excellent service. Good communication and installation was perfect. They also priced match the cheapest price. Would definitely recommend.”

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“Fantastic service from start to finish. Great communication and efficient delivery. I would definitely purchase from you again and wouldn’t hesitate in recommending you.”

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“exceptionally well. Staff very helpful when I placed an order by phone. The tumble dryer I ordered was delivered at the time stated by a friendly and very helpful person. I understand it is a new business, it deserves to succeed.”

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“Good price extremely good delivery time all in all an excellent Company with a friendly helpful delivery person.”

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“Very good service”

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“Highly recommend this great company for their help and professional attitude.”

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“Excellent service, good communication, delivered when they said they would.”

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“Great prices, beat a local competitor. Very easy to deal with.”

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“Excellent friendly service. Very helpful. Best price I could find. Highly recommended.”

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“Great service”

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“Great service, great product great price.”

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“Very accommodating to my timings; helpful delivery guy”

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“Brilliant from start to finish. Prompt, courteous, friendly and great value top of the range products. Thank you. I’ve recommended you already!”

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“Great service, quick and easy. Very personal help. Delivery was well handled. Dishwasher already in use.”

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“Im very happy with my new dishwasher, a fantastic company, very helpful”

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Appliance Superstore is rated 4.9 based on 949 reviews