A Place in the Sun Currency Ltd Reviews

Name: A Place in the Sun Currency Ltd
Address: 5a New Road, Croxley Green
Rating: 4.93

4.9 Rating 2,412 Reviews

100 %

of reviewers recommend A Place in the Sun Currency Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,412 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About A Place in the Sun Currency Ltd:

From a deposit on a house to regular monthly payments, A Place in the Sun Currency ensures your funds reach the right destination, at the right time, at a highly competitive exchange rate.

Visit Website

Phone:

020 8051 8555

Location:

5a New Road
Croxley Green
WD3 3EJ

Write Your review

Tell us how A Place in the Sun Currency Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

A Place in the Sun Currency Ltd 5 star review on 12th March 2025

Daniel Ashley-Claydon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive, efficient and friendly service once again.”

Helpful Report

Posted 10 years ago

“Thanks for the quick feedback and turnaround time”

Helpful Report

Posted 10 years ago

“The SEPA transfer arrived quickly in my foreign bank account. The only issue I have is with the online trading forms and process which are not that, but pdf part filled forms. Unless you can edit the forms you have to print them. Then there is a 'real' authorising signature required. In most business situations a signature is not recognised as valid authentication if copied and pasted electronically. As far as I could see, the only way to return the completed instruction with a valid signature was to sign the form, drag out an old fax machine and send by FAX, I felt uneasy that the essential details of my receiving bank were not input by me but first sent by email then transcribed on to transfer forms with a risk of possible errors and time spent by me re-checking details in case of mistakes. If I input details copied and pasted into an electronic form, then I am responsible for their accuracy and the data should be passed 'as is' to any final instructions. If an account with the necessary authentication access has already been set up then I can't see why secure communication could not be sent through the account and replies sent back electronically avoiding seperate emails. Currency transfer seems to be a mix of modern electronic and old style paper and should be reviewed so that from the customer perspective, it becomes a smooth 'all electronic' transaction process. If security is a concern, then apply stricter controls above a certain currency trade value. The complete transaction process with all communications from a customer perspective should reside in the online account. Consider how Ebay and Amazon fulfill orders electronically through one account and see if currency trading can get close to their systems.”

Helpful Report

Posted 10 years ago

Dear Mr Hawthorne, thank you for your review and feedback. In fact it is not necessary to sign and scan/fax the contract note, and perhaps we should make that clearer - an email instructing onward payment is fine, and in fact if we are sending funds to an account you have sent to before, we hold the details on file and a verbal instruction to use the same as previous will suffice. We are also looking at electronic signature systems for future development. Thank you for pointing this out and we will try to make the above clearer to clients in the future. Regards, Robin Haynes.

Posted 10 years ago

“After talking to your adviser, asking if it were possible that the euro could go up a bit more from 1.27 against the pound, I was told it was very unlikely, so I booked the transaction. Within a week the euro had gone to 1.33. Very disappointing to say the least. Not very good advice.”

Helpful Report

Posted 10 years ago

Dear Mr Whitbread, thank you for the feedback; unfortunately the actions of the Swiss National Bank last month were completely unprecedented and unanticipated across the market. While we always try to give an honest and forthright opinion when asked by clients, unfortunately there is no crystal ball and the depreciation of the Euro in January was a shock to everybody. Sorry that this affected your transaction and that a better rate would have been available in hindsight. Regards, Robin Haynes.

Posted 10 years ago

“Process from initial email request to actual transfer of money is very efficient and timely. Communication is excellent even when as per my previous request for transfer your assigned "broker" is not available and the service provided was not negatively impacted. In my opinion staff are always "on the ball" and "customer service" is very good.”

Helpful Report

Posted 10 years ago

“Always received great service from the team. I was a bit suprised at having to pay additional monies on deposit when a previously had to agreed 5% recently though. Great communication always and a very professional friendly team.”

Helpful Report

Posted 10 years ago

“Always courteous, business like and efficient. It's why I come back ...”

Helpful Report

Posted 10 years ago

“Very easy to contact and always reply quickly. Rates are good.”

Helpful Report

Posted 10 years ago

“I believe you are good value for money”

Helpful Report

Posted 11 years ago

“Process works quite well and if I have time works quickly. However it could be processed faster using technology, which would be easier for me, the customer.”

Helpful Report

Posted 11 years ago

“Very helpful - I made a mistake in the transfer and staff corrected it with minimal fuss and expense to me”

Helpful Report

Posted 11 years ago

“we have dealt with simon east man who as been good, on the whole he has done ok, i cant understand when we see a rate on line and we always get a lower rate with you, he just says thats what it is now”

Helpful Report

Posted 11 years ago

“speedy and easy to use”

Helpful Report

Posted 11 years ago

“I was very happy with the assistance I received from Tom Arnold. He was most helpful.”

Helpful Report

Posted 11 years ago

A Place in the Sun Currency Ltd is rated 4.9 based on 2,412 reviews