A Place in the Sun Currency Ltd Reviews

Name: A Place in the Sun Currency Ltd
Address: 5a New Road, Croxley Green
Rating: 4.92

4.9 Rating 1,936 Reviews

100 %

of reviewers recommend A Place in the Sun Currency Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,936 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About A Place in the Sun Currency Ltd:

From a deposit on a house to regular monthly payments, A Place in the Sun Currency ensures your funds reach the right destination, at the right time, at a highly competitive exchange rate.

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Phone:

020 8051 8555

Location:

5a New Road
Croxley Green
WD3 3EJ

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A Place in the Sun Currency Ltd 5 star review on 11th January 2023

Daniel Ashley-Claydon

A Place in the Sun Currency Ltd 5 star review on 10th March 2020

Dr Alan Clark

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and simple, my only concern was that the pdf you asked me to complete I could not open”

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Posted 7 years ago

“Good service that works without a hitch. Having a good nominated broker helps.”

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Posted 8 years ago

“My trader is such a helpful chap.”

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Posted 8 years ago

“Transaction went through without any issues. Exchange rate was good. Professional and courteous.”

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Posted 8 years ago

“Requests handled quickly and efficiently by Simon, as always.”

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Posted 8 years ago

“I appreciated you advising me that my payment had not yet been received by you , though I still don't know why. You quickly rectified the situation and transferred funds for me . Thank you.”

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Posted 8 years ago

“Good service offering attractive rates and forward contracts with only 10% deposit.”

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Posted 8 years ago

“Service provided is an overall good customer experience based on timeliness of response and actively completing the currency exchange process.”

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Posted 8 years ago

“Personal service and prompt and speedy response times.”

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Posted 8 years ago

“Very quick response to request for quote and the best rate of the 3 I tried.”

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Posted 9 years ago

“I like Simon Eastmann --he is quick and reliable , thank you h.freitag”

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Posted 9 years ago

“Being able to communicate and receive a first class experience enables me to receive money transfers instantly whilst living abroad.”

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Posted 9 years ago

“Generally the service has been very good, just one incident with a php currency transfer over the 2 or 3 years since I have been using the service. This incident could of been dealt with better at the time although I am confident that a transaction like that would not have the same outcome again.”

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Posted 9 years ago

“The service is prompt. The staff is very helpful and extremely pleasant to talk to.”

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Posted 9 years ago

“Competitive, efficient and friendly service once again.”

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Posted 9 years ago

“I would have preferred to have received the euro rate as it was on the day of transfer but I was not able to do that.”

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Posted 9 years ago

“Competitive, efficient and friendly service once again.”

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Posted 9 years ago

“Thanks for the quick feedback and turnaround time”

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Posted 9 years ago

“The SEPA transfer arrived quickly in my foreign bank account. The only issue I have is with the online trading forms and process which are not that, but pdf part filled forms. Unless you can edit the forms you have to print them. Then there is a 'real' authorising signature required. In most business situations a signature is not recognised as valid authentication if copied and pasted electronically. As far as I could see, the only way to return the completed instruction with a valid signature was to sign the form, drag out an old fax machine and send by FAX, I felt uneasy that the essential details of my receiving bank were not input by me but first sent by email then transcribed on to transfer forms with a risk of possible errors and time spent by me re-checking details in case of mistakes. If I input details copied and pasted into an electronic form, then I am responsible for their accuracy and the data should be passed 'as is' to any final instructions. If an account with the necessary authentication access has already been set up then I can't see why secure communication could not be sent through the account and replies sent back electronically avoiding seperate emails. Currency transfer seems to be a mix of modern electronic and old style paper and should be reviewed so that from the customer perspective, it becomes a smooth 'all electronic' transaction process. If security is a concern, then apply stricter controls above a certain currency trade value. The complete transaction process with all communications from a customer perspective should reside in the online account. Consider how Ebay and Amazon fulfill orders electronically through one account and see if currency trading can get close to their systems.”

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Posted 9 years ago

Dear Mr Hawthorne, thank you for your review and feedback. In fact it is not necessary to sign and scan/fax the contract note, and perhaps we should make that clearer - an email instructing onward payment is fine, and in fact if we are sending funds to an account you have sent to before, we hold the details on file and a verbal instruction to use the same as previous will suffice. We are also looking at electronic signature systems for future development. Thank you for pointing this out and we will try to make the above clearer to clients in the future. Regards, Robin Haynes.

Posted 9 years ago

“After talking to your adviser, asking if it were possible that the euro could go up a bit more from 1.27 against the pound, I was told it was very unlikely, so I booked the transaction. Within a week the euro had gone to 1.33. Very disappointing to say the least. Not very good advice.”

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Posted 9 years ago

Dear Mr Whitbread, thank you for the feedback; unfortunately the actions of the Swiss National Bank last month were completely unprecedented and unanticipated across the market. While we always try to give an honest and forthright opinion when asked by clients, unfortunately there is no crystal ball and the depreciation of the Euro in January was a shock to everybody. Sorry that this affected your transaction and that a better rate would have been available in hindsight. Regards, Robin Haynes.

Posted 9 years ago

A Place in the Sun Currency Ltd is rated 4.9 based on 1,936 reviews