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APL Packaging Ltd Reviews

4.8 Rating 2,065 Reviews

100 %

of reviewers recommend APL Packaging Ltd

Company Reviews

About APL Packaging Ltd:

Leading national supplier of plain and printed packaging at great prices. Plain packaging delivered next working day, printed packaging from 7 days.

We offer a wide range of gift and jewellery boxes, carrier paper and plastic bags, luxury tissue paper and ribbon, as well as packaging accessories.

Visit Website

Phone:

01903202333

Email:

marketing@aplpackaging.co.uk

APL Packaging Ltd 5 star review on 12th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, reasonably priced, swift dispatch. Not impressed with the packaging - just thrown into a DPD box any old how, ALL of the bags looked used before I got them out of the box, chronic - never had this with you before!!”

Posted 4 years ago

Hi Graham, Thank you for writing us a review, I sincerely appreciate you bringing this to my attention. I am sorry to hear that your bags arrived that way on this occasion, that's not what we like to hear and I will certainly feed this back to our team. As every feedback help us to continuously improve the way we do business. Your business means a lot to us, so if you have any additional feedback, please do not hesitate to contact us on info@aplpackaging.co.uk and as a gesture of goodwill, I would like to offer you a discount on your next order with us. Kindest regards, Shaunie

Posted 4 years ago

“Very good service. I have bought from them several times and I am happy with the product. (plain cotton bags)”

Posted 4 years ago

Good afternoon, Thank you for leaving such a wonderful review. We are so pleased to hear that you liked our service and we hope to hear from you again soon :) Kindest regards, Shaunie

Posted 4 years ago

“Very straightforward to order”

Posted 4 years ago

Hi Maureen, Thank you for your review, we are so pleased to hear that you have found the ordering process straightforward. Hope to hear from you again soon :) Kindest regards, Shaunie

Posted 4 years ago

“I had one issue with APL, they delivered the incorrect sized boxes and the wrong qty. However, Shirley on their customer services helped me get my issue resolved and we had the packaging we needed within a few days which saved our project. This company has an excellent range of products and the customer service is the best out of the many packaging companies I have used.”

Posted 4 years ago

Hi Ryan, Thank you for leaving such a positive review on your experience. I am so glad to hear that we were able to resolve the issue quickly for you and your order was delivered within days! I will be sure to let our Shirley know of your high praise as I am sure she will be thrilled to hear. Thanks again for your kind words, hope to hear from you again soon :) Kindest regards, Shaunie

Posted 4 years ago

“Very responsive and delivery arrived well within target date”

Posted 4 years ago

Hi Suzanne, Thank you for your review! I am so glad to hear that you were satisfied with our delivery time and responsiveness to your order. Hope to hear from you again soon :) Kindest regards, Shaunie

Posted 4 years ago

“Very good and efficient service. Parcel was delivered the next day - only issue was the box arrived in a bad state, torn in two places - no damage to contents though.”

Posted 4 years ago

Hi Barbara, Thank you for taking the time to share this review and feedback with us! I am so glad to hear that you have received an efficient service from APL. I will certainly feedback this information to our courier in regards to the packaging arriving in a bad condition. We truly welcome all feedback's so that we can continuously improve our services for you and our customers. Hope to hear from you again soon :) Kindest regards, Shaunie

Posted 4 years ago

“Sadly my order arrived with some damage to the contents of the package, however, a quick email to customer service resolved the problem with replacement boxes arriving the next day. Excellent service.”

Posted 4 years ago

Hi Fred, Thank you for taking the time to share your shopping experience with us! I am so glad to hear that our customer service team were able to resolved the damaged parcel quickly for you. Hope to hear from you again soon :) Kindest regards, Shaunie

Posted 4 years ago

“Excellent product for our new business. However i paid just over £8 for next day delivery between 12-1pm. When i was tracking DpL he was at the bottom of my road 3 times very fustrating paying for a service and a time slot and having to wait in which delayed me to an appointment.”

Posted 4 years ago

Hi Alison, So glad to hear that you are happy with the product! Thank you for letting us know about the the delay of 12 minutes outside of your estimated hour time slot, whilst the driver was trying to locate you. We do understand that it has been inconvenient for you, and we have fed this back to our courier - please do feel free to get in touch with one of our team here if you should have any delivery issues in the future and we will be glad to help. As a gesture of goodwill we have sent you a 5% discount code to use with us for your next order. Kindest regards, Shaunie

Posted 4 years ago

“Excellent delivery next day no problem...you can even specify a time for an extra charge of course!!”

Posted 4 years ago

Good afternoon, Thank you for taking the time to share your delivery experience with us. I am so glad to hear that you were happy with the service we offer! Hope to hear from you again soon :) Kindest regards, Shaunie

Posted 4 years ago

“Delivered what was expected in a suitable timeframe”

Posted 5 years ago

Thank you so much for your review - we very much welcome the feedback and are really happy that you received your item in a timely fashion. We very much look forward to your next order - please do not hesitate to contact us if you need any assistance in the future : ) Shirls

Posted 5 years ago

“I wanted more bags than I ordered.. they were out of stock.....apart from that it would have been 5 star all the way... Thanks for a great service”

Posted 5 years ago

Hi Ray, Thank you so much for taking the time to leave a review : ) We have the product in stock in the size up and are more than happy to offer you these at the same cost so do not hesitate to get in touch today and speak to myself or Joe to order more : ) Thank you Ray and have a wonderful day, Shirls

Posted 5 years ago

“We ordered bags from APL. The service was very very fast, the support was also amazing. However, we ordered 100 bags and we got 93 bags only.”

Posted 5 years ago

Hi Brad, Thank you for taking the time to leave such a nice review for us. We are so pleased to hear that you had a positive experience shopping with APL! Please do feel to contact our dedicated customer service who will be happy to send you some more bags or add extra to your next order :) Hope you to hear from you again soon. Kindest regards Shaunie

Posted 5 years ago

“Customer service was great and delivered in good time. Second time using this company and will use them again”

Posted 5 years ago

Hi Simone, Thank you so much for your kind review and feedback, so glad to hear that you were happy with the delivery and the service you have received from us. Hope to hear from you again soon :) Kindest regards, Shaunie

Posted 5 years ago

“great product, great price, super quick delivery!”

Posted 5 years ago

Good morning, Thank you so much for taking the time to leave us a great review and feedback! So pleased to hear that you were happy with your overall experience shopping with APL. Hope to hear from you again soon :) Kindest regards, Shaunie

Posted 5 years ago

“Good customer service .phoned to say a delay on order.I liked that instead of email”

Posted 5 years ago

Hi Clair, Thank you for taking the time to leave us a review and feedback! So glad to hear that you were happy with the customer service you had received from APL. Hope you have a lovely day :) Kindest regards, Shaunie

Posted 5 years ago

“The boxes we ordered online came very quickly, are extremely well made and look great. However, I had an issue the responsiveness of the customer service team in regards of other items I was interested in.”

Posted 5 years ago

Good morning, Thank you so much for taking the time to leave us a wonderful review and feedback. So pleased to hear that you were happy with the boxes and delivery service you had received. I am so sorry to hear that we were unable to get back to quickly, I will certainly feed this back to our team. We really do appreciate your feedback and this will us continuously help us improve our services. Thank you again :) Kindest regards, Shaunie

Posted 5 years ago

“Extremely helpful staff.”

Posted 5 years ago

Hi Lindsay, Thank you so much for taking the time to leave us a lovely review and feedback. I will certainly feed this back to our wonderful team as I am sure they will be pleased to hear :) Hope you have a great weekend! Kindest regards, Shaunie

Posted 5 years ago

“Friendly and efficient customer service. Have used for a couple of years now and would use again.”

Posted 5 years ago

Good morning, Thank you so much for leaving us a lovely review and feedback, I am so glad to hear that you are happy with the service you have received from us over the years! I hope you have had a great start to the year so far :) Kindest regards, Shaunie

Posted 5 years ago

“A good efficient service”

Posted 5 years ago

Good morning, Thank you for your review, so glad to hear that you were happy with our overall service! Hope to hear from you again soon and happy new year :) Kindest regards, Shaunie

Posted 5 years ago

“Good choice of most retail packaging - especially pleased with the choice of sizes available in Tissue Paper. Order arrived extremely quickly.”

Posted 5 years ago

Good morning, Thank you for taking the time to leave us a wonderful review, so glad to hear that you were happy with the sizes available for tissue paper and our next working delivery! Hope to hear from you again :) Kindest regards, Shaunie

Posted 5 years ago

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APL Packaging Ltd is rated 4.8 based on 2,065 reviews