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APL Packaging Ltd Reviews

4.8 Rating 2,065 Reviews

100 %

of reviewers recommend APL Packaging Ltd

Company Reviews

About APL Packaging Ltd:

Leading national supplier of plain and printed packaging at great prices. Plain packaging delivered next working day, printed packaging from 7 days.

We offer a wide range of gift and jewellery boxes, carrier paper and plastic bags, luxury tissue paper and ribbon, as well as packaging accessories.

Visit Website

Phone:

01903202333

Email:

marketing@aplpackaging.co.uk

APL Packaging Ltd 5 star review on 12th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very fast to respond and deliver our items when we explained we were working to a strict deadline and reasonably priced.”

Posted 7 years ago

Hi Heather It's so nice to hear from you, I'm so pleased we were able to help you achieve your deadline! We look forward to working with you again soon. Have a great week Charlotte

Posted 7 years ago

“quick delivery and nice products”

Posted 7 years ago

Thank you so much for your smashing review - we are always so happy to hear back from customer - really pleased to hear you like the range. See you again soon! Shirls

Posted 7 years ago

“Very fast and efficient...”

Posted 7 years ago

That is what we like to hear! Thank you very much for your fantastic review and have a superb week : ) Shirls

Posted 7 years ago

“I found all the information I needed on the website. They had recycled plastic bags and the delivery was prompt”

Posted 7 years ago

Thank you so much for your positive review - you could not have put it better! That is wonderful to hear : ) Have a fantastic weekend and we really look forward to hearing from you again soon. Shirls

Posted 7 years ago

“Am happy with the service”

Posted 7 years ago

Thank you very much for taking the time to review APL Cassandra and thank you so much for your order. We are really looking forward to your next visit and purchase : ) Have a great week, Shirls

Posted 7 years ago

“Super fast service with helpful staff - requested it ASAP and got within 7 days of ordering. Only downsides are box lids do not easily slide on/off and a few were slightly damaged from delivery. Overall quite pleased.”

Posted 7 years ago

Hi Suzy Thank you for your feedback, this is an issue that we have taken onboard and we are in the process of resolving. We are so pleased that you like the printed boxes. Best Wishes Charlotte

Posted 7 years ago

“My order came fairly quickly, Product was in managble boxes. we were pleased at the amount we ordered.”

Posted 7 years ago

Hi David Thank you for your comments regarding our vest bags, have a lovely weekend! Charlotte

Posted 7 years ago

“Excellent quality bags delivered exactly when they said, Only reason this was not a 5 star rating is that I hate when costs are not clear initially and each element is gradually introduced eg VAT on postage at the end. Have never seen this on any other site and it really bugged me.”

Posted 7 years ago

Hi Carol, Thank you for your review. I'm pleased you thought our bags were quality. I'm sorry you feel the vat on delivery is unclear. The majority of our orders are B2B and so we made the decision to display vat separately, however, I understand that you may feel this takes the delivery cost higher than you initially expected, I will share your comments with our team as we do appreciate all feedback. I hope we can work together again soon. Best Wishes Charlotte

Posted 7 years ago

“Swift efficient service.”

Posted 7 years ago

Thanks Gary, I hope we can achieve 5 stars on your next order! Thanks for your comments. Charlotte

Posted 7 years ago

“Pro: Good products, prompt delivery, easy ordering, courteous follow-up email. Con: I felt the packaging (plastic bag) made the products a little vulnerable, although thankfully they arrived undamaged. I have experienced damage in the past where products have been wrapped in this type of material, because couriers tend to be fairly rough with their handling of packages. This is neither pro nor con but there was such a strong solvent-type smell from the tissue paper I had to leave it in another room until the next day after opening!”

Posted 8 years ago

Good Morning Alastair, Thank you for taking the time to leave such a detailed review. I will share your comments with our Fulfillment team as it's important that the products arrive in the best condition possible. I will also check that tissue paper as we've not had any other complaints that it has a strong smell. We are always looking for ways to improve our service and so we do take on board any feedback very seriously. I hope that we can work together again in future. Have a lovely week Charlotte

Posted 8 years ago

“Fast easy ordering and paying. There was a mistake on my order but they quickly corrected it. Reasonable prices as well.”

Posted 8 years ago

Hi Ola, So pleaased we sorted everything for you. Thank you for your comments. Have a lovely weekend. Charlotte

Posted 8 years ago

“Very good service - the only reason I awarded four stars rather than five was due to an issue with the website. I first tried to pay using an AMEX card and put in my information without issue, but when I went to confirm payment the page did not update. I therefore changed my payment option to PayPal which went through smoothly. I had assumed only the latter payment went through, however I was alerted by APL of the duplicate order (very quickly) and was able to get a speedy confirmation of cancellation and refund. The staff on the phone were helpful and friendly!”

Posted 8 years ago

Hi Tara Thanks for your detailed feedback. I'm sorry for the error, however, as you've mentioned we did sort it out asap so we do appreciate your four stars! :) I hope you have a lovely week. Best Wishes Charlotte

Posted 8 years ago

“Good efficient service and good website layout and experience. My only comment would be on the product itself which is good quality except for the fact the lid of the box seems too tight for the base making it hard to open.”

Posted 8 years ago

Good Morning Josef, Thanks for your feedback, it's great to know you found our website easy to use. I will share your feedback with our Product Development Manager, thank you for letting us know - we are always looking for ways to improve our products, this is very useful. Have? a lovely day Charlotte

Posted 8 years ago

“Easy to use web site, very quick delivery”

Posted 8 years ago

Thanks for reviewing our yellow twist handle bags, I hope you have a nice day. Charlotte

Posted 8 years ago

“Easy to use web site, very quick delivery”

Posted 8 years ago

Thanks for your review! Have a lovely weekend! Charlotte

Posted 8 years ago

“Bags are great quality as always however It would be better if they were sent in a box rather than a plastic bag as they do get quite bashed.”

Posted 8 years ago

Morning Debbie! Thank you so much for you detailed review, I will share your comments with our Fulfilment Team so that we can avoid this in future. I hope you have a lovely week. Best Wishes Charlotte

Posted 8 years ago

“Easy site to find what we wanted to order and it arrived on time. Many thanks”

Posted 8 years ago

Hi Karen, Thanks so much for your feedback, I'll pass your comments onto the team! Have a lovely week! Charlotte

Posted 8 years ago

“The flat pack boxes are superb and delivery is prompt. The box that it came in was a bit shoddy and the delivery charges are very expensive.”

Posted 8 years ago

Hi Thanks so much for your review, I'm so sorry the outer packaging let us down. This is something that we are currently working on. I hope that with this information you will consider ordering from APL again. I'm thrilled to hear the boxes are what you wanted and that you are happy with them. I hope you have a nice rest of your week. If you would like any more information please do get in touch. Best Wishes Charlotte

Posted 8 years ago

“Very pleased with my boxes! Good quality and impressed that every box is wrapped in tissue individually to protect them. Nice and clear website and easy to find prices and place an order. The only thing that wasn't great for me was the high postage cost - as I only needed 10 boxes (I do intend to order again though now I know they're good but I'm right at the beginning of my jewellery making business!) the postage was almost as high as the cost of the boxes so made them pretty expensive. The delivery was very fast which is lovely but if I'm honest I would have been happier waiting a week for them to arrive and paying less for delivery. I have recommended your company to my crafty friends already though having said that!”

Posted 8 years ago

Hi Susan Thanks for your very kind and personal feedback, it's so nice to hear your thoughts. We are looking to update our delivery offering shortly, which will help resolve the issues you have expressed. Thank you for recommending APL! Have a lovely day! Charlotte

Posted 8 years ago

“Bags are good quality and the correct type, size and amount were sent very quickly. Company actually cares if you are satisfied.”

Posted 8 years ago

Hello Linda, Thank you kindly for your very personal review. It's so nice to receive such lovely comments. I wish you a nice evening and rest of your week. Charlotte

Posted 8 years ago

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APL Packaging Ltd is rated 4.8 based on 2,065 reviews