Kelly's Hair Oxford Reviews

Name: Kelly's Hair Oxford
Address: 33 St Clements, 33 St. Clements Street, Oxford, Oxfordshire
Rating: 4.82

4.8 Rating 1,640 Reviews

98 %

of reviewers recommend Kelly's Hair Oxford

Company Reviews

Metrics

Info

4.8

Based on 1,640 reviews

Shipping & Delivery
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Kelly\'s Hair Oxford Reviews$

Visit Website

Phone:

1865727077

Email:

Kelly@kellyshairoxford.co.uk

Location:

33 St Clements,
33 St. Clements Street,
Oxford
Oxfordshire
OX4 1AB

Write Your review

Tell us how Kelly's Hair Oxford made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kelly's Hair Oxford 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I drove down from Yorkshire to have my hair cut by Kellie after my daughter told me how great her cut had been with her. She was not wrong. Kelly did a really amazing cut and I everyone was so friendly. I will be booking again soon. Well worth the trip down from Yorkshire. Thank you Kelly.”

Helpful Report

Posted 1 year ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Eleanor, Thank you so much for your wonderful review! I truly appreciate your kind words and i am thrilled to hear that you had such a positive experience. I am honoured that you went out of your way, driving all the way down from Yorkshire to have your hair cut by myself. We can't wait to have you back, and assure you that your next appointment will be just as fantastic. Thank you again for choosing us to do your hair and for taking the time to leave such a lovely review. Kelly Kelly’s Hair Oxford

Posted 1 year ago

“Another beautiful haircut at Kelly's salon by Puc! I only wanted a haircut, no colouring, no styling, and Puc was perfectly happy to engage at my level. Very happy with service, thank you Puc!”

Helpful Report

Posted 1 day ago

“Love love love this salon, so friendly and welcoming. They really listen to what you want and make an effort to get to know you and your hair. Kelly is awesome for curly hair. Can’t recommend it highly enough”

Helpful Report

Posted 3 days ago

“I always return to have my hair cut with Anne, travelling from London now. My wavy hair simply loves it! Looks natural and stylish, and suits my face.”

Helpful Report

Posted 4 days ago

“I was a model for Jesse and what a fantastic job she did she understood my hair and it looked fab when I walked out. I have booked to her model in September. Superb service Thank you 😊 Samantha”

Helpful Report

Posted 2 weeks ago

“Kelly did my ‘wedding hair’. I had a brilliant trial in the salon then Kelly came to Malmaison on the morning of the wedding to do the real thing!! The whole experience was fantastic, lovely staff, great communications, excellent price and, most of all, absolutely gorgeous wedding hair!!! I’d highly recommend! Thank you Kelly’s Hair xxx”

Kelly's Hair Oxford 5 star review on 20th August 2025

Helpful Report

Posted 2 weeks ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your lovely review, It was truly a pleasure to be a part of your special day. I’m so glad you enjoyed your trial and loved your wedding hair on the big day! I hope you had the most amazing day x

Posted 2 weeks ago

“Had my haircut by Anne and was really pleased with it. Nicely shaped, suits my face and my hair.”

Helpful Report

Posted 2 weeks ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your wonderful review, Susan! We can’t wait to welcome you back again soon! Kelly's Hair Oxford

Posted 2 weeks ago

“Kelly cut and now dried my hair for the first time recently and I can honestly say best blow dry I have ever had and I think my hair is a nightmare! She is just great, very very professional, friendly and puts you at complete ease. Caitlin coloured my hair and again just fabulous”

Helpful Report

Posted 2 weeks ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your amazing review, Tracy! We're thrilled to hear that you loved your haircut and blow dry from Kelly, and that Caitlin's colour was fabulous too! Your kind words about our team really mean a lot to us. We can’t wait to see you again soon! Kelly's Hair Oxford

Posted 2 weeks ago

“Brilliant as ever I am always listened too to achieve the best results. Thank you Kelly”

Helpful Report

Posted 2 weeks ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your wonderful review! It’s always a pleasure to chat and ensure you get the best results for your hair. Kelly's Hair Oxford

Posted 2 weeks ago

“Very pleased with my haircut from Caitlin :)”

Helpful Report

Posted 2 weeks ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your lovely review! We’re so glad to hear that you’re pleased with your haircut from Caitlin. Kelly's Hair Oxford

Posted 2 weeks ago

“Tia was professional, friendly and took lots of time and care to make sure I was happy with my hair cut she did a fab job. Staff are friendly and I have always had a great experience here. Thank you. Only bit of feedback I'd give is aesthetic! The lights on the ceiling of the hair washing station are very bright and there is a lot of glare when getting your hair washed, could do with different lighting. But apart from that very minor thing I can't think of any other feedback!”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you for your fantastic review! We're thrilled to hear that Tia provided you with such a professional and caring service. Your feedback about the lighting at the hair washing station is greatly appreciated; we will certainly take it into consideration. We're glad to know you’ve consistently had a great experience with us. Looking forward to seeing you again soon! Kelly's Hair Oxford

Posted 2 weeks ago

“Nice to meet Kelly. Had a good cut n'blow dry. Kelly gave me some helpful tips on combatting frizz.”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you for your lovely review! It was great to meet you too, and I’m so glad you found the tips helpful. We’re always here to help! Kelly's Hair Oxford

Posted 2 weeks ago

“Kelly's is amazing. I wouldn't go anywhere else in Oxford.”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your amazing feedback! We can't wait to welcome you back for your next visit! Kelly's Hair Oxford

Posted 2 weeks ago

“Had my hair cut a couple of weeks ago, and wasn't very happy at the time – I've left it a few weeks before leaving a review as I was hoping I just needed to let it 'bed in' a bit, but unfortunately I still really hate it. I basically don't like wearing my hair down at all now as the shape of the cut is really weird – like an odd pentagon that sticks out at the sides. The shaping around the face is all wrong too. This is a shame, as previous cuts I've had at Kelly's Hair (with different stylists) have been really excellent. I asked for exactly the same thing this time (which is not a particularly complicated cut), but I don't think the stylist fully understood what I wanted. The experience in the salon wasn't great this time either – the stylist was delayed with another customer before me, so I had to wait around for a long time, and then I had the sense she was distracted and rushing to catch up, and wasn't really listening to what I was asking. In fairness, she did try to fix some of the layering at the end when it was clear I wasn't very happy, but this didn't really address the overall issue, which is that the layering was all wrong. Friends agree that it's a really odd-looking cut. I'm really disappointed – I rarely have my hair cut in a salon as I can't afford it, so this was supposed to be a real treat for a special occasion. I wish I hadn't bothered.”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent experience didn’t meet your expectations, especially after having had such positive visits with us in the past. It’s really disappointing to know that you left feeling unhappy with your haircut. We completely understand how upsetting that must feel, and we’re sorry that the result and the experience on the day fell short of what you deserved. We always aim to listen carefully to our clients and deliver cuts that suit their vision and lifestyle, so it’s clear we didn’t get things quite right this time. We’re also sorry for the wait and that you felt rushed, this isn’t the level of care we strive for, and we will be discussing your feedback with the team to make sure this doesn’t happen again. We’d really appreciate the chance to put this right for you, if you’re open to it. We’ll do everything we can to resolve this for you. Thank you again for your honesty, it helps us to grow and improve.

Posted 1 month ago

“I have been a client for 5 years now. Kelly is reliable, friendly and always a place to feel welcome.”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your wonderful review! It’s always a pleasure to have you in the salon! Kelly's Hair Oxford

Posted 2 weeks ago

“This was the first time Tuc had cut my hair and she did a brilliant job! The style was shorter than I usually ask for but since my appointment I’ve received so many compliments I think I’ll keep it this way. Thank you Tuc”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your lovely review! We're thrilled to hear that Tuc's haircut is getting you so many compliments. We hope to see you again soon for your next visit. Kelly's Hair Oxford

Posted 2 weeks ago

“One of the best haircuts I’ve had!”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you for your fantastic review! We're so glad to hear that you enjoyed one of the best haircuts you've had. We look forward to seeing you again soon!

Posted 1 month ago

“Anne cut my hair perfectly as usual. It always looks fresh and stylish but natural, as I ask for it. My hair is difficult to cut because it's fragile, thinning and curly. The salon is joyful and friendly.”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you for your lovely review! We're thrilled to hear that Anne continues to deliver a fresh, stylish, and natural look for your hair. Your satisfaction means the world to us, and we're so glad you enjoy the joyful atmosphere at our salon.

Posted 1 month ago

“I booked Tuc for the first time and I'd like to thank her again for one of the best hair cuts I've had in a long time.”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your kind words, Em! We're thrilled to hear that Tuc provided you with one of the best haircuts you've had.

Posted 1 month ago

“I love coming to the Salon and seeing Ella as she is a brilliant hairdresser and truly lovely girl. Thank you Samantha Sage 💓”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your lovely review, Samantha! We're delighted to hear that you enjoy your time with Ella and appreciate her wonderful work. We can’t wait to see you back in the salon soon!

Posted 1 month ago

“Kelly worked wonders with a quick cut. Always a pleasure to visit the salon.”

Helpful Report

Posted 1 month ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your wonderful review, Kathy! We're delighted to hear that Kelly worked wonders for you with a quick cut. Your visits are always a pleasure for us as well!

Posted 1 month ago

Kelly's Hair Oxford is rated 4.8 based on 1,640 reviews