Kelly's Hair Oxford Reviews

Name: Kelly's Hair Oxford
Address: 33 St Clements, 33 St. Clements Street, Oxford, Oxfordshire
Rating: 4.82

4.8 Rating 1,685 Reviews

98 %

of reviewers recommend Kelly's Hair Oxford

Company Reviews

Metrics

Info

4.8

Based on 1,685 reviews

Shipping & Delivery
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

1865727077

Email:

Kelly@kellyshairoxford.co.uk

Location:

33 St Clements,
33 St. Clements Street,
Oxford
Oxfordshire
OX4 1AB

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Kelly's Hair Oxford 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team are amazing and very kind. Tuc is an incredible hairdresser and generously retouched it for me when I realised that it wasn’t quite as short as I’d hoped for. Definitely recommended!”

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Posted 3 months ago

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Posted 3 months ago

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Posted 3 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your kind words, Lucy! We're delighted to hear that Tuc was able to help you and that you had such a positive experience with our team. Your recommendation means the world to us! Warm regards, Team Kelly's Hair Oxford

Posted 2 months ago

“Excellent cut, best I've received in years. Perfect touch up color too. Highly recommended.”

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Posted 3 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your amazing review! We're thrilled to hear you loved your cut and colour – it’s wonderful to know you feel confident and happy with your hair. Your recommendation means everything to us. Warm regards, Kelly's Hair Oxford

Posted 3 months ago

“An amazing salon felt really relaxed and pampered. Lovely friendly staff that look after you well. Thank you Kelly’s Hair Oxford for a great time”

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Posted 3 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your fantastic review! We're so happy to hear that you felt relaxed and pampered during your visit. Our friendly staff loves making sure that our clients have a great experience, and your kind words truly mean a lot to us. Can't wait to welcome you back for another wonderful time! Warm regards, Kelly's Hair Oxford

Posted 3 months ago

“Another beautiful haircut at Kelly's salon by Puc! I only wanted a haircut, no colouring, no styling, and Puc was perfectly happy to engage at my level. Very happy with service, thank you Puc!”

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Posted 4 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your lovely review, Sandra! We're delighted to hear that Tuc made your haircut experience so enjoyable. It's always our pleasure to make sure you feel comfortable and happy with your service. Looking forward to seeing you again soon! Warm regards, Kelly's Hair Oxford

Posted 3 months ago

“Love love love this salon, so friendly and welcoming. They really listen to what you want and make an effort to get to know you and your hair. Kelly is awesome for curly hair. Can’t recommend it highly enough”

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Posted 4 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your wonderful review, Jo! We're over the moon that you love our salon and feel welcomed each time you visit. Your recommendation means the world to us, and we can’t wait to see you again! Warm regards, Kelly's Hair Oxford

Posted 3 months ago

“I always return to have my hair cut with Anne, travelling from London now. My wavy hair simply loves it! Looks natural and stylish, and suits my face.”

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Posted 4 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your amazing review, Ina! We're thrilled to hear that Anne’s cuts keep you coming back, even from London! We look forward to your next visit! Warm regards, Kelly's Hair Oxford

Posted 3 months ago

“I was a model for Jesse and what a fantastic job she did she understood my hair and it looked fab when I walked out. I have booked to her model in September. Superb service Thank you 😊 Samantha”

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Posted 4 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your fantastic review! We're thrilled to hear that Jesse understood your hair and made you feel fabulous. We can't wait to welcome you back! Best wishes, Kelly's Hair Oxford

Posted 3 months ago

“Kelly did my ‘wedding hair’. I had a brilliant trial in the salon then Kelly came to Malmaison on the morning of the wedding to do the real thing!! The whole experience was fantastic, lovely staff, great communications, excellent price and, most of all, absolutely gorgeous wedding hair!!! I’d highly recommend! Thank you Kelly’s Hair xxx”

Kelly's Hair Oxford 5 star review on 20th August 2025

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Posted 4 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your lovely review, It was truly a pleasure to be a part of your special day. I’m so glad you enjoyed your trial and loved your wedding hair on the big day! I hope you had the most amazing day x

Posted 4 months ago

“Had my haircut by Anne and was really pleased with it. Nicely shaped, suits my face and my hair.”

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Posted 5 months ago

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Thank you so much for your wonderful review, Susan! We can’t wait to welcome you back again soon! Kelly's Hair Oxford

Posted 4 months ago

“Kelly cut and now dried my hair for the first time recently and I can honestly say best blow dry I have ever had and I think my hair is a nightmare! She is just great, very very professional, friendly and puts you at complete ease. Caitlin coloured my hair and again just fabulous”

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Posted 5 months ago

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Thank you so much for your amazing review, Tracy! We're thrilled to hear that you loved your haircut and blow dry from Kelly, and that Caitlin's colour was fabulous too! Your kind words about our team really mean a lot to us. We can’t wait to see you again soon! Kelly's Hair Oxford

Posted 4 months ago

“Brilliant as ever I am always listened too to achieve the best results. Thank you Kelly”

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Posted 5 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your wonderful review! It’s always a pleasure to chat and ensure you get the best results for your hair. Kelly's Hair Oxford

Posted 4 months ago

“Very pleased with my haircut from Caitlin :)”

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Posted 5 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your lovely review! We’re so glad to hear that you’re pleased with your haircut from Caitlin. Kelly's Hair Oxford

Posted 4 months ago

“Tia was professional, friendly and took lots of time and care to make sure I was happy with my hair cut she did a fab job. Staff are friendly and I have always had a great experience here. Thank you. Only bit of feedback I'd give is aesthetic! The lights on the ceiling of the hair washing station are very bright and there is a lot of glare when getting your hair washed, could do with different lighting. But apart from that very minor thing I can't think of any other feedback!”

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Posted 5 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you for your fantastic review! We're thrilled to hear that Tia provided you with such a professional and caring service. Your feedback about the lighting at the hair washing station is greatly appreciated; we will certainly take it into consideration. We're glad to know you’ve consistently had a great experience with us. Looking forward to seeing you again soon! Kelly's Hair Oxford

Posted 4 months ago

“Nice to meet Kelly. Had a good cut n'blow dry. Kelly gave me some helpful tips on combatting frizz.”

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Posted 5 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you for your lovely review! It was great to meet you too, and I’m so glad you found the tips helpful. We’re always here to help! Kelly's Hair Oxford

Posted 4 months ago

“Kelly's is amazing. I wouldn't go anywhere else in Oxford.”

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Posted 5 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your amazing feedback! We can't wait to welcome you back for your next visit! Kelly's Hair Oxford

Posted 4 months ago

“Had my hair cut a couple of weeks ago, and wasn't very happy at the time – I've left it a few weeks before leaving a review as I was hoping I just needed to let it 'bed in' a bit, but unfortunately I still really hate it. I basically don't like wearing my hair down at all now as the shape of the cut is really weird – like an odd pentagon that sticks out at the sides. The shaping around the face is all wrong too. This is a shame, as previous cuts I've had at Kelly's Hair (with different stylists) have been really excellent. I asked for exactly the same thing this time (which is not a particularly complicated cut), but I don't think the stylist fully understood what I wanted. The experience in the salon wasn't great this time either – the stylist was delayed with another customer before me, so I had to wait around for a long time, and then I had the sense she was distracted and rushing to catch up, and wasn't really listening to what I was asking. In fairness, she did try to fix some of the layering at the end when it was clear I wasn't very happy, but this didn't really address the overall issue, which is that the layering was all wrong. Friends agree that it's a really odd-looking cut. I'm really disappointed – I rarely have my hair cut in a salon as I can't afford it, so this was supposed to be a real treat for a special occasion. I wish I hadn't bothered.”

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Posted 6 months ago

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Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent experience didn’t meet your expectations, especially after having had such positive visits with us in the past. It’s really disappointing to know that you left feeling unhappy with your haircut. We completely understand how upsetting that must feel, and we’re sorry that the result and the experience on the day fell short of what you deserved. We always aim to listen carefully to our clients and deliver cuts that suit their vision and lifestyle, so it’s clear we didn’t get things quite right this time. We’re also sorry for the wait and that you felt rushed, this isn’t the level of care we strive for, and we will be discussing your feedback with the team to make sure this doesn’t happen again. We’d really appreciate the chance to put this right for you, if you’re open to it. We’ll do everything we can to resolve this for you. Thank you again for your honesty, it helps us to grow and improve.

Posted 5 months ago

“I have been a client for 5 years now. Kelly is reliable, friendly and always a place to feel welcome.”

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Posted 6 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your wonderful review! It’s always a pleasure to have you in the salon! Kelly's Hair Oxford

Posted 4 months ago

“This was the first time Tuc had cut my hair and she did a brilliant job! The style was shorter than I usually ask for but since my appointment I’ve received so many compliments I think I’ll keep it this way. Thank you Tuc”

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Posted 6 months ago

$Read Kelly\'s Hair Oxford Reviews$

Thank you so much for your lovely review! We're thrilled to hear that Tuc's haircut is getting you so many compliments. We hope to see you again soon for your next visit. Kelly's Hair Oxford

Posted 4 months ago

Kelly's Hair Oxford is rated 4.8 based on 1,685 reviews